Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trou... See more
Company replied
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Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... See more
Company replied
Really pleased with this beautiful blouse especially as I managed to buy it at sale price! Ordered it online using click and collect at my local Fatface store in Didcot.......couldn't be easier.
Company replied
Easy website to order from. Quick delivery to local store. Quality garments.
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, United Kingdom
- 01235 813924
4.7
Excellent
82 reviews
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Quality service and quality garments
Easy website to order from. Quick delivery to local store. Quality garments.
May 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent friendly service
Excellent friendly service. Staff always welcoming and smiling. Never feel rushed when trying to make a decision.
March 15, 2026
Reply from FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely quality item and fits perfectly
Lovely quality item and fits perfectly. The staff are always lovely and welcoming.
February 12, 2026
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered
Ordered, collected at my local branch ~ was so easy, and staff in branch were great. Thank you.
December 9, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Arrived quickly and well package
November 12, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pretty Pink Chiffon Blouse
Really pleased with this beautiful blouse especially as I managed to buy it at sale price!
Ordered it online using click and collect at my local Fatface store in Didcot.......couldn't be easier.
November 9, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff helpful and greeted us when…
Staff helpful and greeted us when entering the shop.
September 9, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly and helpful
If the size I want isn’t available in store then staff were able to order it for me to collect in a few days. Always friendly service in store and great to be able to click and collect if I can’t get into store.
September 6, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff, shopping hours a little tight!
Very friendly staff, got my package right away... the only thing blocking a 5* is the fact the shop is the retailer closing the earliest on the whole plaza. 5:30PM, is very tight for any people with a working job to reach in time! Most other shops around close at 6:00PM or 7:00PM. thanks!
September 9, 2025
Reply from FatFace - DIDCOT
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Always a good experience
Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trouble of calling between stores to find what you’re looking for if they don’t have it in your particular size!
I’ve also found ordering and delivery online to be easy and trouble free, although I have now found out this can be done in store too.
August 25, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great servcie and products
September 3, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everyone in the didcot store is very…
Everyone in the didcot store is very friendly and helpful. A very pleasant shopping experience
August 24, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy store collection and easy to…
Easy store collection and easy to return unwanted items.
August 12, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous long lasting clothes
Fabulous long lasting clothes, suitable for ages and sizes
August 14, 2025
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well done Fatface……….again
Ordered on line. Really good website and really lovely clothes
April 1, 2025
Unprompted review
Reply from FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The collection from my local shop was…
The collection from my local shop was very easy and my daughter is delighted with her Xmas present
December 26, 2024
Reply from FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy to continue using FatFace online
Easy to navigate website and online ordering procedure. Efficient management and communication from FatFace. Quick notification for store collection. Polite and helpful staff at store when collecting. Overall, I will continue to use FatFace online services.
November 30, 2024
Reply from FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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