I've always found Fatface clothes great value for money. Fatface tunics are my favourite and are made in very colourful fabrics!
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See what reviewers are saying
Bright well set out shop. Helpful, nothings too much trouble sales assistance. Great range of both mens and women's clothing. Good quality and size/fit. Lovely the sales 😍
Company replied
I ordered a jumper online but had to exchange for a smaller size in store with no problem at all . The shop staff were really helpful and the refund was done straight away with no hassle at all . I a... See more
Company replied
Free delivery the store tells me - NOT TRUE Just wanted a belt so tried Fat face who told me out of stock but I could get delivered to store or online for free. Tried to order online but no option... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, United Kingdom
- 01323 644359
4.6
Excellent
171 reviews
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Ask staff to check the store cupboard or parcel room. …
I went to pick up my parcel but they told me it wasn’t there yet but went to look and as the email said it wasn’t there. I didn’t gave a barcode or QR code on the email though. Very pleasant young lady.
December 11, 2024
Reply from FatFace - EASTBOURNE
Good morning Chris
Thank you for taking the time to leave your review and for providing your feedback. I will be sure to pass this to the relevant department.
Thank you, LE
Shirt for daughter
The store was very well laid out; the staff were very helpful and knowledgeable.
All products were carefully displayed making it easy to choose items to try on etc.
I enjoyed my experience at this store very much
December 12, 2024
Reply from FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - EASTBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Placed an order for click and collect
Placed an order for click and collect. When collecting part of the order was missing. The store manager in Eastbourne contacted customer services to track the item which had been omitted from the delivery and so arranged for a new order to be placed. She was very helpful and did give me her name but unfortunately i cant remember it.
November 13, 2024
Reply from FatFace - EASTBOURNE
Hello Sue
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was quick and easy
October 29, 2024
Reply from FatFace - EASTBOURNE
Hello Celia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My husband loved the turtle shorts that…
My husband loved the turtle shorts that I got for him so much that he’s bought another pair! FatFace shorts fit him perfectly and he was delighted that they were still on sale when he got his second pair.
August 18, 2024
Reply from FatFace - EASTBOURNE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - EASTBOURNE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Not overpackaged
Not overpackaged. Recycled. Arrived at the store within the advertised timescale. Easy to collect from store. Quality very good.
August 17, 2024
Reply from FatFace - EASTBOURNE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Efficient service (click and collect…
Efficient service (click and collect from local store).
Great quality sweatshirt.
August 14, 2024
Reply from FatFace - EASTBOURNE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very nice and comfortable is all
I like this store. Everything in it is super high quality, comfortable and practical
August 11, 2024
Reply from FatFace - EASTBOURNE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order and look forward to welcoming you back soon!
Take care.- GM
Quality products
Quality products, well made. Delivered earlier than expected which was very helpful.
Downside is that on line products via Klarna or Clearpay cannot be returned or exchanged in store. This is a pain as I like to exchange rather than refund.
July 15, 2024
Reply from FatFace - EASTBOURNE
Hello Lesley
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Another positive online purchase
Quick and easy online pick up at my local store. Helped by friendly and efficient store staff.
July 20, 2024
Reply from FatFace - EASTBOURNE
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Still waiting for my order 10 days later
Ten days later and I am still waiting for my purchase to be delivered to my nearest store …..,
June 23, 2024
Reply from FatFace - EASTBOURNE
Hi Susie, thank you for taking the time to leave a review. We're so sorry you haven't received your order yet - I can see that you've been in contact and a staff member has reached out to you regarding this case. If you need any further assistance, please don't hesitate to get in touch. Take care, CD
Although I love my Purchases I'm still…
Although I love my Purchases I'm still waiting fir my reimbursement to go into my account from my retured item to the Eastbourne shop
June 11, 2024
Reply from FatFace - EASTBOURNE
Hello Joanna,
Thank you for your review.
I can see a refund of £47.20 was processed 20/6/2024 and should be showing in your account now. If you experience further issues please contact customerservices@fatface.com
Have a good day!
Take care, ED
We love FatFace
We love FatFace. Great products. Very good quality and lovely style. We love the colours, design and all.
June 5, 2024
Reply from FatFace - EASTBOURNE
Hello Dee
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Click and collect delivery …
Click and collect quick and reliable as always. Very pleased with my flip flops !
May 31, 2024
Reply from FatFace - EASTBOURNE
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new flip flops and that you find click and collect to be a reliable service. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Great summer shirt
Great summer shirt. Loose fitting, cool and washes well. Shirt arrived very quickly too.
June 6, 2024
Reply from FatFace - EASTBOURNE
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new shirt and that that fits great and arrived quickly. I hope you continue to love our products as much as we do.
All the best, MM
Great clothes
Great clothes, great service as per usual :) staff member went out of her way to help me as I was struggling with my bags and stick.
May 27, 2024
Reply from FatFace - EASTBOURNE
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your items, and received such great service. We look forward to welcoming you back soon!
Take care.- GM
Good experience of buying 3 pairs jeans, and the return of 1.
Bought 3 pairs of jeans online. Had to return 1 to shop as it was not to my liking. Delivery was on time and the other 2 jeans are perfect. Easy to return to shop but other easy options as well.
May 24, 2024
Reply from FatFace - EASTBOURNE
Good morning, Robert.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you continue to enjoy shopping with us.
Take care, JB
Great dress
Order came promptly and the dress was just as expected. Great quality and as was in the sale a good price!
May 18, 2024
Reply from FatFace - EASTBOURNE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
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