There was 2 young lady assistants when I last shopped in store. Both where absolutely brilliant very happy to help and with a lovely smile 😊 which our days is unusual. The whole shop floor was very... See more
Company replied
Location
Switch locationUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
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Found what I was looking for online, easy to order with a very quick delivery time. Item arrived but much too big so ordered two sizes down - took original jacket back where there was no problem gett... See more
Company replied
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... See more
Company replied
The bag is really beautiful and good quality. I love it. Plus the costumer service in Fatface Haywards Heath is really fantastic x
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, United Kingdom
- 01444 416504
4.8
Excellent
149 reviews
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All sorted
My parcel was given out to another customer in error, but the staff sorted it out quickly & efficiently.
May 16, 2026
Reply from FatFace - HAYWARDS HEATH
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Would totally recommend this store
There was 2 young lady assistants when I last shopped in store.
Both where absolutely brilliant very happy to help and with a lovely smile 😊 which our days is unusual. The whole shop floor was very well presented so inviting so hard to resist just a little look😊 thank you fat face
May 13, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The bag is really beautiful and good…
The bag is really beautiful and good quality. I love it. Plus the costumer service in Fatface Haywards Heath is really fantastic x
May 13, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Had my eye on this shirt for a while
Had my eye on this shirt for a while, then noticed it was in the sale in my local store. Soft and comfortable and lovely colours. Very happy with my purchase.
May 6, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great selection of clothes to suit a ages
Love Fat face clothes. Wash well. Well made. The clothes suit a wide selection of ages.
May 5, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fatface!
Such a wonderful shop ! Friendly helpful staff. Quality clothing and great sales!
April 28, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on-line to be delivered to…
Ordered on-line to be delivered to Haywards Heath store. The staff are always helpful and friendly. Tried my dresses on in the store and loved them both.
May 1, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Found what I was looking for online
Found what I was looking for online, easy to order with a very quick delivery time. Item arrived but much too big so ordered two sizes down - took original jacket back where there was no problem getting a refund and lovely assistant asked if she could help me source another which I had already done. Lovely staff always happy and helpful.
April 28, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very professional yet friendly
Very professional yet friendly, helpful staff in Haywards Heath branch, a pleasure to shop there
April 28, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
A great range of styles for Summer and…
A great range of styles for Summer and Autumn. Easy to order with a good selection of my sizes in stock.
Fast delivery of very high quality clothing in a fantastic array of colours and types.
April 23, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely quality pyjamas
Lovely quality pyjamas, bought in store.
The staff are always so helpful.
February 13, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face always comes up trumps!
Definitely my favourite store - dress from head to foot in Fat Face and look and feel great! Fabulous service, speedy click and collect, super shop in Haywards Heath and wonderful clothes!
January 28, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very impress with length & fitting
Very impress with length & fitting. Love your clothes but most of the time it's to long. I finally got the perfect size.
January 21, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service
Dreadful customer service.
Staff do not know there own returns policy.
January 6, 2026
Reply from FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your review.
We will be in touch shortly to follow this up and address your concerns.
Thank you
So pleased with my snoopy socks and purchases
Went into store to collect a number of items I had ordered online and ended up purchasing some items in store too. Bargain socks in the sale. When ever I visit Fatface they have the friendliest nicest staff. Always a pleasure to visit. Love the snoopy range - tote bags, socks etc.
January 7, 2026
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleased with my purchase in the…
Very pleased with my purchase in the sale.
I would also like to say that the staff at my local branch are always extremely helpful.
January 6, 2026
Reply from FatFace - HAYWARDS HEATH
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
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