There was 2 young lady assistants when I last shopped in store. Both where absolutely brilliant very happy to help and with a lovely smile 😊 which our days is unusual. The whole shop floor was very... See more
Company replied
Location
Switch locationUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
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See what reviewers are saying
Found what I was looking for online, easy to order with a very quick delivery time. Item arrived but much too big so ordered two sizes down - took original jacket back where there was no problem gett... See more
Company replied
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... See more
Company replied
The bag is really beautiful and good quality. I love it. Plus the costumer service in Fatface Haywards Heath is really fantastic x
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, United Kingdom
- 01444 416504
4.8
Excellent
149 reviews
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Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and helpful staff
December 25, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Haywards Heath store always a pleasure…
Haywards Heath store always a pleasure to use. Products always great quality too.
December 4, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy to order online and free postage…
Easy to order online and free postage to your nearest shop job done.
December 5, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great service today from Gray at the…
Great service today from Gray at the Haywards Heath branch. Very helpful.
The store was very tempting, so many lovely clothes.
I was able to use my Blue Light discount card , making me happy.
November 23, 2025
Unprompted review
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect jeans
I bought the carmel straight jean instore and i have to say these are my new favourite, the store assistant was really helpful and if i hadn't of asked i would never have found these great jeans, so much so i bought a second pair, having been a size 14 when i tried them they came up too big so i went for the 12, they fit perfectly and have some room to give, they are perfect with teainers or boots, yes i would recommend
October 20, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Customer Service from REAL…
Fantastic Customer Service from REAL PEOPLE who were so kind and helpful in Store at Haywards Heath. Helped me order online too!
October 17, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
High quality products and easy…
High quality products and easy collection of parcel
September 11, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order easy to collect
Online order easy to collect. Nice top and good quality
September 11, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and efficient service
I went to pick up an order that I ordered on line. The sales assistant were really kind, friendly and very helpful and efficient.
September 4, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Got the item quickly and correctly.
August 24, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
July 25, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dress is amazing
Wow dress looks amazing will be my favourite this season dress for all occasions
Great staff really helpful and friendly lovely shop
July 31, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering and efficient in store…
Ease of ordering and efficient in store returns service
July 21, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fake receipts
Someone is sending fake receipts for purchase at Hayward Heath location, if it even exists
May 31, 2025
Unprompted review
Reply from FatFace - HAYWARDS HEATH
Hello Pat,
Thank you for your review.
We'd like to look into this, so we have sent you a request to provide some further information as no contact details have been provided.
Thank you, LE
Linen/Cotton Shorts
Excellent pair of shorts that are lighter and cooler than cotton shorts generally. Very happy.
Staff at shop were very helpful and friendly.
May 17, 2025
Reply from FatFace - HAYWARDS HEATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
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