My favourite shop, not just for the warm welcome but the variety and quality of the clothing, my mum used to say you get what you pay for. The quality us always the best, clothes keep shape and colour... See more
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Had a great experience at Fatface Hebden Bridge served by Jayne! She helped me find what I was looking for, was really friendly and also helped me with my bluelight discount. A really great service -... See more
Company replied
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... See more
Company replied
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, United Kingdom
- 01422 843035
4.7
Excellent
134 reviews
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Jane helped me choose a jacket
Jane helped me choose a jacket. She seemed genuine with her recommendations on size/colour etc, a kind and cheerful lady. I also love the jacket I bought !
September 16, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Order delivered to wrong address
Order delivered to wrong address. Contacted customer service no response.Still waiting 7 days passed sent Email two three times but unfortunately no reply.
August 31, 2025
Reply from FatFace - HEBDEN BRIDGE
Good afternoon
Thank you for taking the time to leave your review.
We have checked our systems and cannot see that you have contacted us.
We will be in touch soon to help resolve your query.
Thank you, LE
My favourite shop
My favourite shop, especially on sale days. Always friendly helpful staff. They are a credit to your shop.
August 23, 2025
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality and always straightforward ordering process.
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is soft snd has some thickness to it....nice designs too.Ordering with Fatface is always straightforward, good communication with order, and can be returned easily if you need to.Picked up from Hebden Bridge store where staff are always friendly and helpful.
August 7, 2025
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service ordered online & sent to…
Great service ordered online & sent to a shop of my choice
July 3, 2025
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service!
Friendly well stocked store in the centre of Hebden Bridge. Great customer service from Jayne who advised me on their current promotions/sales and saved me £5, happy days!
July 2, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant customer care from Erin and…
Brilliant customer care from Erin and Alice . Went above and beyond to sort out an issue , which had actually been created by myself when I made the order.
Really friendly and professional , thank you so much Erin and Alice. You are both a perfect example of great after care. 🙏🤗
June 26, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great friendly staff.
Great friendly staff.
Very helpful and attentive.
Great Customer service
March 26, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Brilliant customer service from Jayne…
Brilliant customer service from Jayne at the Hebden Bridge branch. She went above and beyond to help. Thank you!
February 8, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
I visited the store with my family and dog. We were served by Erin, she was polite, welcoming and helpful. Arlo (my dog) instantly loved Erin because she gave him a treat. Thank you for such wonderful service today.
February 2, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am so pleased that you and Arlo had the best time in our Hebden Bridge store! I'll be sure to let Erin know! - LE
Hebden FatFace
The staff at Hebden Bridge FatFace were incredibly helpful and kind, especially Faye and Naralya!
December 20, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ive shopped at Fat Face all the time as…
Ive shopped at Fat Face all the time as I love their clothes. Ive been in a few times at Hebden and no one can shin a candle to Jayne and Kim friendliness, they helped me and my friend get loads of great clothes, they are true diamonds!
October 12, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The assistant was above and beyond.
The assistant was above and beyond.
Really attentive and because the item we needed was not in stock, she ordered it for us to be pickrd up in a couple of days.
The assistants name is Kim
November 14, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service from Jayne and Kimmy.
Excellent service from Jayne and Kimmy. Nothing was too much trouble .Thank you for a great experience
November 12, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hebden Bridge staff exceptionally friendly and helpful.
I went into the Hebden Bridge shop this morning looking for inspiration for Christmas presents. I had been impressed by the display and went in search of some of the items seen in the window. I immediately found the items I was interested in but could not immediately find the size required. Jayne and Faye immediately sprang into action and found me what I was looking for. The were very helpful and very friendly making the whole visit a pleasurable experience.
November 6, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Tim
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Very friendly service from Jayne
Very friendly service from Jayne, Kimmy and Neve. Never had service quite like it! Excellent choice of clothes. I’ll be back! 😎
October 29, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Helen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Also so helpful and friendly in the…
Also so helpful and friendly in the hebden bridge shop
October 16, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Megan's first day
Megan served us on her first day at the Hebden Bridge branch. She was friendly, professional and we were surprised to hear she had only just started working there. I'm sure she'll be an amazing member of the team while she's there. Thanks for your help Megan!
October 6, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Cath
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Kim and Jayne of the hebden bridge shop…
Kim and Jayne of the hebden bridge shop were so friendly and kind they made my day!
October 11, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely stunning dress
Absolutely stunning dress, lovely fit, gorgeous material and really well made. Delivery was fast too.... honestly what more can you ask for? Needless to say I highly recommend
October 3, 2024
Reply from FatFace - HEBDEN BRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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