Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!
Company replied
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See what reviewers are saying
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... See more
Company replied
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... See more
Company replied
The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, United Kingdom
- 01422 843035
4.7
Excellent
150 reviews
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Brilliant customer care from Erin and…
Brilliant customer care from Erin and Alice . Went above and beyond to sort out an issue , which had actually been created by myself when I made the order.
Really friendly and professional , thank you so much Erin and Alice. You are both a perfect example of great after care. 🙏🤗
June 26, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great friendly staff.
Great friendly staff.
Very helpful and attentive.
Great Customer service
March 26, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Brilliant customer service from Jayne…
Brilliant customer service from Jayne at the Hebden Bridge branch. She went above and beyond to help. Thank you!
February 8, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
I visited the store with my family and dog. We were served by Erin, she was polite, welcoming and helpful. Arlo (my dog) instantly loved Erin because she gave him a treat. Thank you for such wonderful service today.
February 2, 2025
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am so pleased that you and Arlo had the best time in our Hebden Bridge store! I'll be sure to let Erin know! - LE
Hebden FatFace
The staff at Hebden Bridge FatFace were incredibly helpful and kind, especially Faye and Naralya!
December 20, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ive shopped at Fat Face all the time as…
Ive shopped at Fat Face all the time as I love their clothes. Ive been in a few times at Hebden and no one can shin a candle to Jayne and Kim friendliness, they helped me and my friend get loads of great clothes, they are true diamonds!
October 12, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The assistant was above and beyond.
The assistant was above and beyond.
Really attentive and because the item we needed was not in stock, she ordered it for us to be pickrd up in a couple of days.
The assistants name is Kim
November 14, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service from Jayne and Kimmy.
Excellent service from Jayne and Kimmy. Nothing was too much trouble .Thank you for a great experience
November 12, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hebden Bridge staff exceptionally friendly and helpful.
I went into the Hebden Bridge shop this morning looking for inspiration for Christmas presents. I had been impressed by the display and went in search of some of the items seen in the window. I immediately found the items I was interested in but could not immediately find the size required. Jayne and Faye immediately sprang into action and found me what I was looking for. The were very helpful and very friendly making the whole visit a pleasurable experience.
November 6, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Tim
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Very friendly service from Jayne
Very friendly service from Jayne, Kimmy and Neve. Never had service quite like it! Excellent choice of clothes. I’ll be back! 😎
October 29, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Helen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Also so helpful and friendly in the…
Also so helpful and friendly in the hebden bridge shop
October 16, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Megan's first day
Megan served us on her first day at the Hebden Bridge branch. She was friendly, professional and we were surprised to hear she had only just started working there. I'm sure she'll be an amazing member of the team while she's there. Thanks for your help Megan!
October 6, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Cath
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Kim and Jayne of the hebden bridge shop…
Kim and Jayne of the hebden bridge shop were so friendly and kind they made my day!
October 11, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely stunning dress
Absolutely stunning dress, lovely fit, gorgeous material and really well made. Delivery was fast too.... honestly what more can you ask for? Needless to say I highly recommend
October 3, 2024
Reply from FatFace - HEBDEN BRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful shop….
Beautifully laid out shop with super friendly staff. Big shout out to Jayne who went over and above. Made several lovely purchases.
October 5, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Good morning Jacqueline
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly staff who were quick to assist.
October 5, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Good morning Tim
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly and cheerful service from…
Friendly and cheerful service from staff at Hebden Bridge
October 5, 2024
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Owen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly
Friendly, helpful staff at the Hebden Bridge Store. Always welcome our dog and spoil him with treats
August 17, 2024
Reply from FatFace - HEBDEN BRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Convenient collection at store
Convenient collection at store, straightforward process
Friendly staff
Easy ordering
Good sale prices
The lighting needs addressing at this store, the intense spots are at eye level and blinding, the sun is also blinding in the changing rooms so you can’t see yourself in the mirror, the curtains are also pretty useless esp when unisex. Small things easy to fix 🤞🤞
August 9, 2024
Reply from FatFace - HEBDEN BRIDGE
Hi Tod
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
lovely staff in Hebden Bridge
August 6, 2024
Reply from FatFace - HEBDEN BRIDGE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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