The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... See more
Company replied
Location
Switch locationUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
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Nia was so helpful, with such an affable manner and sense of humour. When I asked her for an honest opinion on my choices, she said she had been told she had an honest face... and indeed she has. Left... See more
Company replied
I have always love shopping at fatface when my children where little it was fantastic. Dress I’ve bought for a recent holiday are all excellent value for money &. Fat face sale is our go too everytim... See more
Company replied
Lovely selection of summer clothes - perhaps a little expensive however they last for years and tend not to go out of fashion. Really nice friendly staff.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, United Kingdom
- 01432 265404
4.7
Excellent
121 reviews
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Very positive experience with helpful…
Very positive experience with helpful assistants.
February 9, 2023
Reply from FatFace - HEREFORD 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Reply from FatFace - HEREFORD 2
Good afternoon, Abi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hereford store.
Take care, JB
Staff very helpful and managed to get…
Staff very helpful and managed to get what I wanted thank you
March 17, 2023
Reply from FatFace - HEREFORD 2
Hello Christopher,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Plenty of choice and friendly staff
December 31, 2022
Reply from FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - HEREFORD 2
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hereford store.
Take care, JB
Excellent service..
October 6, 2022
Reply from FatFace - HEREFORD 2
Thanks for your review! We are committed to give 100% to all of our customer at all times. - RS
Such a lovely top.
I am so pleased with my Harper top.The colour is lovely . it looks very smart and can be worn as a dress or as a tunic, with trousers.lovely weight for Autumn.
October 4, 2022
Reply from FatFace - HEREFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a lovely day!
EP
Excellent customer service & quality…
Excellent customer service & quality items, staff are always friendly and shops are immaculate
September 4, 2022
Reply from FatFace - HEREFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Friendly Staff
Staff are lovely
Always friendly and happy to give support
A nice experience well done Hereford
August 31, 2022
Reply from FatFace - HEREFORD 2
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Herefore store - this is great to hear. Take care, KC
Staff very helpful and friendly
Staff very helpful and friendly. Didn’t have what I wanted in store but directed me online where I purchased my top. Very pleased with purchase.
August 29, 2022
Reply from FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
White broderie maxi skirt
Very happy with my maxi skirt.First order size 10 was too big,returned and refunded fairly quick.New order size 8 fits perfectly.
August 27, 2022
Reply from FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
The staff at the hereford store are very polite and helpful couldn't have wished for more.
August 18, 2022
Reply from FatFace - HEREFORD 2
Good Afternoon Colleen
Thank you for your recent review.
I am so pleased to hear of your recent experience in our Hereford store. Please be assured that this will be passed onto the crew member involved for you.
Have a lovely Afternoon.
EP
Very helpful member of staff.
August 11, 2022
Reply from FatFace - HEREFORD 2
Hi there
Great to hear you were well looked after in our Hereford team, we will pass your feedback onto the team there. MJ
Visited and purchased from Hereford…
Visited and purchased from Hereford store customer service from staff was excellent and goods purchased were high quality and a very good price ...would not hesitate to return here superb shopping experience
August 10, 2022
Unprompted review
Reply from FatFace - HEREFORD 2
Good Afternoon Michael
I am so pleased to hear of your recent experience in our Hereford store. Please be assured that I will pass this onto the crew members involved for you.
EP
Lovely staff but not enough choice in…
Lovely staff but not enough choice in sizes or dresses gad to order onlinex
July 19, 2022
Reply from FatFace - HEREFORD 2
Hello Lorraine
Thank you for leaving a review.
Thank you for your feedback regarding your recent visit to store. I am sorry to learn you were unable to purchase the size you wanted in store. I hope you have now received your online purchase and happy with the item.
Have a lovely day ! TG
Great service and quality products
Great service and quality products, ordering, payment and delivery excellent. Highly recommended, local store has very helpful and friendly staff with good product range
December 4, 2021
Reply from FatFace - HEREFORD 2
Thank you for taking the time to give us a 5 star review Andrew :) CP
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