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FatFace - INVERNESS 2Reviews 

113
TrustScore 5 out of 5

4.8

Unit 29 Eastgate Shopping Centre, IV2 3PP Inverness, Argyll and Bute, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Ordered a bag online to be delivered to my local store. It arrived timeously & staff were prompt & friendly when I went to collect it. I would happily give 5 stars if the item had actually been avail... See more

Company replied

Rated 5 out of 5 stars

I bought a great insulated waterproof jacket during a sale which has exceeded my expectation. The price was really good for what is clearly a high quality jacket. Ordered online, I picked up the jack... See more

Company replied

Rated 5 out of 5 stars

FatFace has become our favourite brand. I like the quality and design of clothes, these are comfortable to wear and look great. I absolutely love childrens line, beautiful designs, and very reasonable... See more

Company replied

Rated 5 out of 5 stars

Always receive the best customer service from fat-face. Can order on line, pay for items, get them delivered to my local fat-face store free of charge. Should any item require returning one can do so... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 29 Eastgate Shopping Centre, IV2 3PP, Inverness, Argyll and Bute, United Kingdom

  • 01463 221668

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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4.8

All reviews

(113)

13,426 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful staff

Merchandise attractively presented, and a good representation of FatFace products. I have always found the staff to be very friendly and helpful. Fat face is my “go to” destination for clothing when shopping in Inverness.

March 31, 2022
FatFace - INVERNESS 2 logo

Reply from FatFace - INVERNESS 2

Hi there,

Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES

Rated 5 out of 5 stars

I absolutely love FatFace

I absolutely love FatFace. Quality clothing. Yeah abit on the pricy side.. but your paying for that great quality and I'm happy to pay it. The difference I can see and feel with the clothes compared to standard highstreet brands are miles apart. Very happy.
The lady who worked there that day was very helpful, welcoming and kind. Didn't feel like a customer (which was great) she gave me advice after I asked for it on a few items. She was great!

March 26, 2022
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Reply from FatFace - INVERNESS 2

Hi Elysia, Thank you for your shining review on your recent visit to Inverness! This is wonderful to hear :) Take care - LE

Rated 5 out of 5 stars

I love ordering from Fat Face

I love ordering from Fat Face, the order always arrives on time and we’ll packaged. Their clothes are well made and the sizing is always true to size

February 15, 2022
FatFace - INVERNESS 2 logo

Reply from FatFace - INVERNESS 2

Good Afternoon,
Thank you for your 5 star review. Thank you for your feedback it is very valued. Have a lovely rest of your Tuesday! - KC

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