Easy to order online. Opted to collect in store to avoid postage charges. Easy to collect from store. Out & getting on with my life again. It's how shopping should be!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay. Also ordered a pair of earrings but t... See more
Company replied
FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about in... See more
Company replied
I bought an off white denim trouser and a chambray cropped wide leg trousers. I was so pleased they fitted pretty well my pear shaped body. ‘Pear’ need tailored waste bands and wider leg trousers esp... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
88 Regent Street, CV32 4NS, Leamington�Spa, Warwickshire, United Kingdom
- 01926 883280
4.5
Excellent
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a jumper online
Bought a jumper online, arrived quicker than anticipated. It was a little small so I took to leamington spa shop to exchange. I rang first and they put the bigger size to one side for me and exchanged no problem. Lovely helpful staff and a lovely jumper!
August 1, 2022
Reply from FatFace - LEAMINGTON SPA
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
When ever I am in Fat Face Leamington…
When ever I am in Fat Face Leamington Spa I am dealt such lovely, helpful, smiley staff who always make it a pleasure to in their company.
July 25, 2022
Reply from FatFace - LEAMINGTON SPA
Hi Delphina, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Wonderful Shopping Experience
We visited the store today to look for a Fathers day gift. As we walked through the door some blue trousers caught my eye and I went to take a closer look. Removing them from the rail they looked very long ... I'm only short in height and they covered my feet. The assistant suggested I try them on as I might be surprised at the length. They were a perfect fit and she gave me a lovely blouse to try too, suggesting it would be a good match and something a little different. I left the store with the trousers and blouse. There was a delay when I paid as I used three gift cards I'd received and they took ages to process but both members of staff were patient in sorting it, while still dealing with the queue of customers who had appeared. Customer service was excellent, the store layout was excellent with good lighting and the air con was turned on as we went in as it was a really hot day. All in all, a wonderful shopping experience today, thank you so much to the two lovely members of staff for their help and kindness. My daughter and I will be returning again soon.
June 16, 2022
Unprompted review
Reply from FatFace - LEAMINGTON SPA
Good afternoon Wendy
I am so happy to read what a positive experience you had in the Leamington Spa store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend - DW
I bought some Harlow super skinny jeans…
I bought some Harlow super skinny jeans and a red paisley pattern top . I'm pleased with both items . The jeans are a lovely soft stretchy material and very comfortable. The red top is beautiful and goes really well with denim . Excellent quality clothing as always 👌
June 15, 2022
Reply from FatFace - LEAMINGTON SPA
Good Morning Jane
Thank you for your 5* review.
I am so pleased to hear that you are happy with your new purchase.
I hope you have a Lovely day!
EP
Excellent service and I loved my jacket.
May 26, 2022
Reply from FatFace - LEAMINGTON SPA
Hi!
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and we do hope that you are happy with your items!
Have a good day! JB
So pleased to see the jumper l liked in…bargain
So pleased to see the jumper l liked in the sale, a bonus. The quality and individuality of clothes is excellent.
May 2, 2022
Unprompted review
Reply from FatFace - LEAMINGTON SPA
Hi there, thank you for your 5* review - I am so pleased to hear that you have had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LEAMINGTON SPA
Good afternoon Catherine
I am so happy to read what a positive experience you had in the Leamington Spa store. I will be sure to pass this on to the wonderful team.
Have a wonderful weekend DW
FatFace I
FatFace I. Leamington is amazing so friendly and helpful. The manager is so lovely I love shopping there. Please pass my thanks and best wishes to the manager and staff at Leamington Spa branch
March 6, 2022
Unprompted review
Reply from FatFace - LEAMINGTON SPA
Hi Val, It is lovely to read that you get such good service in the Leamington Spa store and we will most definitely pass on your feedback to the manager and staff. I'm sure they will look forward to seeing you soon. Take care, all the best. LM
Reply from FatFace - LEAMINGTON SPA
Good afternoon,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.
Have a lovely day!-CA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.