Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... See more
Company replied
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See what reviewers are saying
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... See more
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Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sa... See more
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Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, United Kingdom
- 01543 264059
4.9
Excellent
211 reviews
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Reply from FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
What's not to love
I love Fat face. Always an excellent service. From ordering to returns.
I'm lucky enough to have a store nearby too and the staff are always friendly and helpful. Quality of product is high so it's always my first go to store. I'm happy to highly recommend to all.
April 23, 2024
Reply from FatFace - LICHFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you find the orders are easy to do and that the crew in our Lichfield shore are so lovely when you visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
I was happy with the delivery…
I was happy with the delivery arrangements & quality of goods.
April 22, 2024
Reply from FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your feedback regarding delivery and quality. We hope you love your order!
Take care.- GM
Helpful staff
I had ordered jeans online which didn’t fit, returned to the shop, where staff were really helpful.
Ordered another pair of jeans in bigger size as didn’t have in store, fit perfectly, and were unexpectedly in the sale. Very pleased
April 25, 2024
Reply from FatFace - LICHFIELD
Hello Michele
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Need an in-between size
Love the trousers but they are slightly baggy in the leg. 10 was too tight in the waist the leg were great. Ordered a 12 the waist is great but legs are slightly to baggy.
April 20, 2024
Reply from FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your review.
I am sorry to hear this item has not been quite right for you on this occasion. We will be sure to pass your feedback on for review.
Take care. -GM
Ordered Online this time
I have been buying FatFace's consistent quality and style for years. Their sizing is perfect, and they are great value for money.
April 12, 2024
Reply from FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and sizing. Thank you for being a loyal customer, we look forward to welcoming you back soon!
Take care.- GM
Really friendly staff
Really friendly staff, welcoming store and good selection of clothes. Love shopping here!
April 5, 2024
Reply from FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, TS
Attentive customer service.
Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's not too may outlets (store or on-line) where you can buy mens socks in a UK size of 9.5 - 11. So I bought three pairs of quality cotton socks - and may be back for more!
April 1, 2024
Unprompted review
Reply from FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent post to shop service picked chinos up from…
Excellent service picked chinos up from Lichfield shop. Great staff very helpfull friendly
March 30, 2024
Reply from FatFace - LICHFIELD
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you found picking up your order from our Lichfield store to be so easy and that the crew there were really helpful and friendly. I hope you continue to enjoy our products as much as we do.
All the best, MM
Reply from FatFace - LICHFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Ordered my jacket on line and collected…
Ordered my jacket on line and collected it from Lichfield. The staffs are always so pleasant and helpful and its a lovely store to look around.
March 22, 2024
Reply from FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - LICHFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love the quality of clothes in fat…
Love the quality of clothes in fat face. Staff were lovely.
February 28, 2024
Unprompted review
Reply from FatFace - LICHFIELD
Good Afternoon Janet,
Thank you for taking the time to leave us a review!
I am happy to hear you are pleased with the service provided and you are loving the quality of our clothing! We love to hear such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
Great Products
I shop at FatFace in Lichfield and the assistants are all great. The clothes are good quality and the sales give genuine reductions. I am very happy with my latest purchases.
February 6, 2024
Reply from FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your trip to our Lichfield store. It is so wonderful to read such lovely feedback! Take Care - TS
Fantastic service from Laura & Chris
Fantastic service from Laura & Chris.
Friendly and efficient.
February 15, 2024
Unprompted review
Reply from FatFace - LICHFIELD
Good Afternoon Jo,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Lichfield Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great quality jumper
Website easy to use for ordering. Used the click and collect service which was really quick. The quality of the jumper was great as always. Really pleased with my product, well done Fatface.
February 2, 2024
Reply from FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - LICHFIELD
Good Afternoon Andrew,
Thank you for taking the time to leave us a review!
I am happy to hear you are loving your new Fat Face jacket! We love to hear such positive feedback from our customers, it really means a lot to us!
We look forward to welcoming you back soon!
Kind Regards, JW
Friendly and helpful staff
January 20, 2024
Reply from FatFace - LICHFIELD
Good Morning,
Thank you for taking the time to leave your feedback.
I am glad to read such positive comments regarding our staff.
Have a great day! - GM
Never fail to deliver quality
Whether online or visiting our local store in Lichfield. The website is easy to use and staff are always happy to help and looking happy in their work place.
I love the clothes, styles for me and my fiancee. fatface have always delivered on top quality clothes. 👏.
January 6, 2024
Reply from FatFace - LICHFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face clothing never lets you down
Fat Face clothing never lets you down
Great quality and always consistent
.Easy to order and super service
January 5, 2024
Reply from FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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