I bought this for my wife’s birthday and she LOVES it. No dramas about the order in fact it was excellent
Company replied
Location
Switch locationUnit 39 Queensgate Shopping Centre, PE1 1NH Peterborough, Cambridgeshire, GB
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See what reviewers are saying
Fatface usual quality. Despatched very quickly. Collected at Peterborough store. Staff pleasant & friendly. I ordered two childrens items a sweatshirt & leggings. Both really nice. Purchased with dis... See more
Company replied
Ordered several items in the Sale and unfortunately had to return a couple of item as not suitable. The two members of staff who assisted me with refund and then an additional purchase were both f... See more
Company replied
Myself and my husband use Fat face a lot. My husband was given a gift card for christmas, and ordered online two shirts, one full price and one in the sale paying the extra , both XL. The delivery was... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 39 Queensgate Shopping Centre, PE1 1NH, Peterborough, Cambridgeshire, United Kingdom
- 01733 565696
4.7
Excellent
66 reviews
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The lovely staff in fat face
The lovely staff in fat face, very quick to come to the till
August 15, 2023
Reply from FatFace - PETERBOROUGH 2
Thank you for your review. We are pleased to hear of your positive shopping experience in our store! - RS
The staff at the Peterborough store are…
The staff at the Peterborough store are always very helpful and welcoming. Lovely store to visit.
August 17, 2023
Reply from FatFace - PETERBOROUGH 2
Thank you for your review. Your feedback is deeply appreciated and your comments will be shared with our amazing team in store! - RS
Ordered my items
Ordered my items, picked up from the store for free, friendly helpful staff and my items were perfect as usual.
August 16, 2023
Reply from FatFace - PETERBOROUGH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Online purchase
Even though my online purchase didn't fit I was able to return it to my local store without any problems
May 30, 2023
Reply from FatFace - PETERBOROUGH 2
Hi Cheryl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’m absolutely delighted with the items…
I’m absolutely delighted with the items I bought. The staff were really friendly too.
May 8, 2023
Reply from FatFace - PETERBOROUGH 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
The quality are really good
The quality are really good. Only thing is I went to the shop to return an item stead of return they over change me again. And after few days I found out from me bank statements. The service not good enough. Need improvement.
May 7, 2023
Reply from FatFace - PETERBOROUGH 2
We are very sorry to hear this. We deeply appreciate your feedback.
If you need any further assistance with this, please email us at customerservices@fatface.com or alternatively you can call us on 0330 124 0000 - RS
Quick and efficient service
May 1, 2023
Reply from FatFace - PETERBOROUGH 2
Good afternoon, Brenda
Thank you for your feedback regarding your recent purchase.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Reply from FatFace - PETERBOROUGH 2
Thankyou for your review, we are so pleased to hear you love the brand. BP
Great pair of boots
Great pair of boots , great customer service from delivering timescale , too the people at the store
March 20, 2023
Reply from FatFace - PETERBOROUGH 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – LB
The staff were helpful
The staff were helpful. The goods were well made and comfortable.
January 15, 2023
Reply from FatFace - PETERBOROUGH 2
Hi Ann, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - PETERBOROUGH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Pleasure to go an absolute pleasureshopping well displayed …
Pleasure to go shopping well displayed and clean top quality staff very friendly and knew all about the the clothing highly recommend I will certainly using again and telling friends.well done Farface Peterborough
November 22, 2022
Unprompted review
Reply from FatFace - PETERBOROUGH 2
Hello Paul
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated; it's great to hear you were happy with your recent instore shopping experience.
We will make sure your lovely feedback is passed on to our team in Peterborough!
Have a lovely afternoon! TG
Excellent customer care.
Fabulous customer care given by Liza @ the Peterborough store, Thank you for spending the time to style me! I left the store very happy
October 12, 2022
Unprompted review
Reply from FatFace - PETERBOROUGH 2
Good afternoon Jayne,
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Peterborough store.
Take care, MM
A nice shopping experience
A nice pleasant shopping with a great range of clothes available . As always staff helpful and polite a pleasure to shop here !
September 10, 2022
Reply from FatFace - PETERBOROUGH 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great sale quick delivery and free …
Great sale quick delivery and free delivery would use again
August 18, 2022
Reply from FatFace - PETERBOROUGH 2
Good afternoon, Beverley
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Peterborough store. JB
Lovely experience
Lovely experience. I only went into the store to browse and see some products in person, but the staff are so friendly and know the brand so well.
As usual, the clothes are brilliant and so comfy and stylish. I buy from Fatface for both work and casual, and I'm always happy I do.
I will definitely be back!
August 16, 2022
Reply from FatFace - PETERBOROUGH 2
Hi Hanna, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Miserable experience with your gift…
Miserable experience with your gift cards. Old design but just purchased, unable to use in store so that was my last purchase.
August 12, 2022
Reply from FatFace - PETERBOROUGH 2
Hi Alan,
Thank you for your review and I do apologise that you have not had a great experience when using our gift cards.
I will reach out to you via email to help you further and get this resolved. Thank you, SC
Reply from FatFace - PETERBOROUGH 2
Hi Joanna
Thank you for taking the time to leave a review. I am so happy to hear that you love your new shorts.
Have a lovely weekend DW
Reply from FatFace - PETERBOROUGH 2
Hi Victoria, Thank you for your lovely review! Take care, LE
Items are great.
Items are great quality and as described on the website. Fast and quick delivery.
April 24, 2022
Reply from FatFace - PETERBOROUGH 2
Hello Katie,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchases.
Have a great day! JB
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