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FatFace - PETERBOROUGH 2 Reviews 66

TrustScore 4.5 out of 5

4.7

Unit 39 Queensgate Shopping Centre, PE1 1NH Peterborough, Cambridgeshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought this for my wife’s birthday and she LOVES it. No dramas about the order in fact it was excellent

Company replied

Rated 5 out of 5 stars

Fatface usual quality. Despatched very quickly. Collected at Peterborough store. Staff pleasant & friendly. I ordered two childrens items a sweatshirt & leggings. Both really nice. Purchased with dis... See more

Company replied

Rated 5 out of 5 stars

Ordered several items in the Sale and unfortunately had to return a couple of item as not suitable. The two members of staff who assisted me with refund and then an additional purchase were both f... See more

Company replied

Rated 3 out of 5 stars

Myself and my husband use Fat face a lot. My husband was given a gift card for christmas, and ordered online two shirts, one full price and one in the sale paying the extra , both XL. The delivery was... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 39 Queensgate Shopping Centre, PE1 1NH, Peterborough, Cambridgeshire, United Kingdom

  • 01733 565696

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 5 out of 5 stars

I love Fatface

I love Fatface, their clothing is well made and the sizing is true, they don't skimp on fabric.
Their store staff are always helpful and friendly, the shop is clean and well laid out with great changing rooms that have plenty of hooks, proper locks, mirrors and lighting.
I have never brought a bad item and will continue to buy from them, returns are also easy. Oh yeah try their hand gel, it smells lovely.

April 10, 2022
FatFace - PETERBOROUGH 2 logo

Reply from FatFace - PETERBOROUGH 2

Good afternoon Rebecca!
I am so happy to read what a positive experience you had in the Peterborough store. I will be sure to pass this on to the wonderful team. We hope you continue to enjoy your shopping experience with us in the future.
I hope you have a wonderful day! DW :)

Rated 5 out of 5 stars

Excellent t no fuss service

Ordered some lovely ankle boots which arrived the next day and were exactly what I wanted and expected. Sadly, they proved unsuitable (my foot problem, not the boots') and so had to be returned, a process which was made easy by the return label included (and free). And my refund was instant the minute the boots got back to them so all in all a painles and satisfactory transaction. Shame about the boots though...

March 2, 2022
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Reply from FatFace - PETERBOROUGH 2

Good morning Miranda, thank you for taking the time to give us a 5* review. I am pleased to hear that your shopping experience has been such a positive one and that the return process was so quick and seamless for you. but sad to hear the boots were not quite right, I do hope you manage to find a new pair. Have a great day, LM

Rated 5 out of 5 stars

Love Fatface

Love Fatface. Have been a regular shopper here for years now. I love and hate the winter sale in Equal measures because I end up buying loads and spending a fortune!!

Keep up the good work and I'll look forward to seeing you in person or online soon :)

January 31, 2022
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Reply from FatFace - PETERBOROUGH 2

Hi Andy,
Thank you for a great review, and for being such a loyal customer. LM

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