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FatFace - RHOSNEIGR Reviews 189

TrustScore 5 out of 5

4.9

8 Marine Terrace, High Street, LL64 5UQ Rhosneigr, Gwynedd, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always really friendly, extremely helpful, willing to go the extra mile and will order if not in stock - fantastic (dog friendly!) store who cater for locals and visitors alike

Company replied

Rated 5 out of 5 stars

We’d like to give thanks to Adrian, ever so helpful and such a delight. He moved a lot of heavy looking boxes around to allow me to try on some clothes as the other changing rooms were full. We can’t... See more

Company replied

Rated 4 out of 5 stars

I recently shopped in a FatFace shop in Rhosneigr. A very friendly Welsh speaking Manager who was extremely helpful. Would definitely return to the shop.

Company replied

Rated 5 out of 5 stars

We have been visiting the Rhosneigr Fat Face store regularly when on holiday. Today we went in as my other half needed some new t-shirts, which are always good quality. The staff (Liz and Tess) were s... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8 Marine Terrace, High Street, LL64 5UQ, Rhosneigr, Gwynedd, United Kingdom

  • 01407 810893

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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Rated 5 out of 5 stars

Friendly Shop

This lovely shop in the centre of Rhosneigr village is just wonderful. Liz is like a fizzy bottle of champagne. So so friendly and helpful. Aide is always on hand to help too and is amazing with my little dog.

September 1, 2023
Unprompted review
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Reply from FatFace - RHOSNEIGR

Thank you for leaving a review and for your kind words! It's great to hear that you've had such positive experiences in our Rhosneigr store and we'll make sure that Liz hears about your feedback. We can't wait to welcome you back! Take care, CD

Rated 5 out of 5 stars

Once again popped into our favorite…

Once again popped into our favorite shop, met by the wonderful smile and cheery welcome of Liz, a great ambassador for your company. Managed to bag some sale bargains again thank you Liz for sorting us out.

August 27, 2023
Unprompted review
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Reply from FatFace - RHOSNEIGR

Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Rated 5 out of 5 stars

I’ve visited this little gem of a shop…

I’ve visited this little gem of a shop many times over the past few years. Liz, one of the sales assistants has been an absolute blessing to my shopping experience. She always greets me with a massive smile and a cheery hello. She has taken her time to get to know me, my style, and preferred colours. Always helpful and goes above and beyond. She is quite literally one of the best shop assistants I’ve ever met. Thank you Liz.

August 27, 2023
Unprompted review
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Reply from FatFace - RHOSNEIGR

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Rated 5 out of 5 stars

Service second to none

Service second to none. Helpful, friendly service from Rhys, Liz and Alexandra - nothing too much trouble, always a smile. With a special shout out to Liz - who went above and beyond in finding me the perfect outfit. Definitely my go to shop.

August 18, 2023
Unprompted review
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Reply from FatFace - RHOSNEIGR

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Rated 5 out of 5 stars

Liz is always friendly and really…

Liz is always friendly and really helpful!

August 15, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Rated 5 out of 5 stars

Love the Rhosneigr shop

Love the Rhosneigr shop. All the staff are really pleasant and helpful. Elizabeth helped me with my transaction and was really friendly and chatty.

August 3, 2023
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good Afternoon Denise,

Thank you for your feedback the crew at the Rhosneigr store. It is so wonderful to read about the great experience you had instore! Have a great day! - JW

Rated 5 out of 5 stars

Thank you!!!!!!

Upon entering I was struck with massive smiles from Adrian. He showed me around the store knowing every little detail of every item he showed us, with confidence he helped pick what suited and what sizes to go for. I am amazed with the costumer service I received, and it quite frankly it made my day. We will be visiting again soon and you have found a loyal costumer in me. Thank you again Adrian for making my shopping experience magical.

August 1, 2023
Unprompted review
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Reply from FatFace - RHOSNEIGR

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Rated 5 out of 5 stars

Rhosneigr FatFace

Just had the pleasure of being served by Liz at Rhosneigr store. Super friendly and helpful
Thanks Liz!

July 29, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you have encountered such a positive experience when shopping in our Rhosneigr store with Liz. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Rated 5 out of 5 stars

Good quality fair price stuff that is different.

Visited on Saturday 15th July. A very wet very windy day. The 2 staff on duty were friendly courteous and went above and beyond with their level of service. Got what I needed then when I came home ordered what they didn’t have in my size on line. Lovely lovely people. They would have done all that for me but as we were on a camping trip I declined their offer

July 16, 2023
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Reply from FatFace - RHOSNEIGR

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Amazing staff member TESS

I recently visited Rhosneigr on Anglesey and popped in to Fat Face. I was served by a lovely young lady called Tess who was incredibly polite, friendly and so helpful. What an absolute credit to Fat Face and I will not only return to the store but will be buying online from Fat Face thanks to her help and guidance with sizing and styles that work for me! Thank you Tess!

July 11, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, excellent choice of high quality clothes and jewellery. We love visiting when we’re in the area! Liz and Adrian are very welcoming

July 17, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good afternoon, Lauren

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Rhosneigr store.

Take care, JB

Rated 5 out of 5 stars

Amazing Customer Experience

Having visited FatFace in Rhosneigr, as we do whenever we are in the area, the store looked really well organised and attractive, helping our shopping experience greatly!
The advice that we received from Rhys was exceptional, it was lovely to be looked after by such a helpful and happy person!
Thank you Rhys, we look forward to seeing you again soon!
Carl & Ffion

June 11, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Thank you for your 5* review regarding your recent visit to our Rhosneigr store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 5 out of 5 stars

Excellent employee at Rhosneigr store

May I extend my praise to an excellent employee called Rhys Williams at your Rhosneigr store on Anglesey. I was in a panic to get some new clothing for a holiday in Portugal, he spent a lot of time getting to know my preferences and assisted me in choosing items which I wouldn’t have usually thought would’ve suited me. I kept all the items, no returns! And am extremely happy with my new wardrobe.
Happy customer,
Jan

June 3, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Rated 5 out of 5 stars

We’re on holiday in Anglesey

We’re on holiday in Anglesey, and have called into your shop in Rhosneigr, where we have both purchased items.
However, we want to take this opportunity to say what a joy it was to shop there, a lovely clean tidy shop, staffed by two of what must be your best employees - Liz and AD, they were welcoming, so friendly, polite, helpful without being at all pushy, relaxed, we came away feeling so happy that we’d visited and will definitely return.
Many thanks to them for the great service, and I hope that you can show our appreciation, they deserve this good review and a lot more.

July 6, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Excellent service in fat face…

Excellent service in fat face Rhosneiger! Liz and AD were wonderful and we had a lovely chat. Would definitely recommend 👍🏻👍🏻

July 6, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Incredible staff

Lovely lovely staff! Such nice people - Liz and AD were so sweet !!

July 6, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good Afternoon
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP

Rated 5 out of 5 stars

Adrian and Rhys were helpful

Adrian and Rhys were helpful, courteous and attentive. Products are of high quality at reasonable prices.

June 30, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi Holly
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

We have been visiting the Rhosneigr Fat…

We have been visiting the Rhosneigr Fat Face store regularly when on holiday. Today we went in as my other half needed some new t-shirts, which are always good quality. The staff (Liz and Tess) were superb nothing was too much trouble and they were totally unperturbed by the three year charging round the store pretending to be Spider-Man. Will be sure to visit when we are next in the village.

June 19, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Rated 5 out of 5 stars

Fat Face in Rhosneigr..the shop to visit..

When in Rhosneigr I always pay a visit to the Fat Face store.The store is one of the best Fat Face stores I have visited.The staff are great,especially Liz who is really friendly and very helpful..I seldom leave without buying something…A total recommend…❤️

June 13, 2023
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us in our Rhosneigr store! I'll make sure the feedback gets through to Liz and the rest of the team. Take care – CD

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