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FatFace - RHOSNEIGR Reviews 189

TrustScore 5 out of 5

4.9

8 Marine Terrace, High Street, LL64 5UQ Rhosneigr, Gwynedd, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always really friendly, extremely helpful, willing to go the extra mile and will order if not in stock - fantastic (dog friendly!) store who cater for locals and visitors alike

Company replied

Rated 5 out of 5 stars

We’d like to give thanks to Adrian, ever so helpful and such a delight. He moved a lot of heavy looking boxes around to allow me to try on some clothes as the other changing rooms were full. We can’t... See more

Company replied

Rated 4 out of 5 stars

I recently shopped in a FatFace shop in Rhosneigr. A very friendly Welsh speaking Manager who was extremely helpful. Would definitely return to the shop.

Company replied

Rated 5 out of 5 stars

We have been visiting the Rhosneigr Fat Face store regularly when on holiday. Today we went in as my other half needed some new t-shirts, which are always good quality. The staff (Liz and Tess) were s... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8 Marine Terrace, High Street, LL64 5UQ, Rhosneigr, Gwynedd, United Kingdom

  • 01407 810893

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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Rated 5 out of 5 stars

Super customer service

I would like to give Liz and Helen from the Rhosneigor branch a big thank you for there excellent customer service this afternoon. Made me feel very welcome, polite and warming, and able to assist to my needs, great team effort and a joyful experience! Thanks for helping me with my new dungarees

January 16, 2022
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good afternoon Claire!

I am so happy to read what a positive experience you had in the Rhosneigr store. I will be sure to pass this on to the wonderful team.

Have a great day! -CA

Rated 5 out of 5 stars

Wow what a lovely welcome

Wow what a lovely welcome we just had , warm and Friendly ladies , we just had to go back in and buy a few things ,
Liz and Helen where so lovely and helpful ,the loveliest fat face welcome we have come across x
Well done fat face for these ladies X in Rhosneigr Anglesey

January 16, 2022
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good afternoon,

Thank you for your 5* review, I will be sure to have this passed onto Liz and Helen and the rest of the lovely team.

I hope you have a lovely day. -CA

Rated 5 out of 5 stars

Rhosneigr

Liz in Rhosneigr fat face was great and very welcoming! Was happy to keep her company. Thanks Liz!

January 16, 2022
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hello,
Thank you for your kind feedback regarding Liz at Rhosneigr. I am so pleased to hear that you were happy with the service you have received.
Have a great day :) DW

Rated 4 out of 5 stars

Nice little shop with helpful staff!

Excellent service from the Staff at Fat Face today. Really helpful, great range of clothes and good sale items. I was spoilt for choice!

January 16, 2022
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi Laura
Thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
Have a lovely day-DW

Rated 5 out of 5 stars

Great service

Liz and Vanessa were very friendly and helpful. Great customer service and the shop was lovely and warm.

December 18, 2021
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good Afternoon Catherine

Thank you for your 5 * review.

I am so pleased to hear of your recent experience in one of our stores. Please be assured that this will be passed onto the store and crew members involved for you.

- EP

Rated 5 out of 5 stars

Lovely chatty staff

Lovely chatty staff. Liz and Vanessa very welcoming. Warm and cosy shop.

December 18, 2021
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Good Afternoon

Thank you for your 5 * review.

I am so pleased to hear of your recent experience in one of our stores. Please be assured that this will be passed onto the store and crew members involved for you.

- EP

Rated 5 out of 5 stars

Lovely friendly lady running the store…

Lovely friendly lady running the store today - super helpful even though she was insanely busy 😊

December 10, 2021
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR


Hi Michelle
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely day - DW

Rated 5 out of 5 stars

Popped into the rhosneigr store this…

Popped into the rhosneigr store this morning for a browse. We were greeted by a lovely lady who made us so welcome. Hand sanitizer was available upon entry and the store was clean and well stocked. I have to say that it’s so nice to go into a store during difficult and trying times to be met with such wonderful service. We ended up spending more than we intended as Liz was super helpful with sourcing a nice outfit for me. Thanks Liz rhosneigr FatFace for a super experience.

December 4, 2021
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi Lesley,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received. We will ensure that your feedback is passed on. We hope you enjoy your new items!

Have a great day!

Thanks again, JH

Rated 5 out of 5 stars

I love this shop

I love this shop, beautiful clothes and the staff at the Rhosneigr store are so helpful. Liz went out of her way to help me find the coat I was looking for after seeing it online. Very pleased.

November 30, 2021
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi Mrs Max,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received and will ensure that your feedback gets passed on. We hope you enjoy your new purchase!

Have a great day!

Thanks again, JH

Rated 5 out of 5 stars

Great service

Always great service from the Rhosneigr store on Anglesey. Liz is very helpful with choosing items.

November 30, 2021
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi Janet,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received in store and I will ensure that your feedback is passed on. We hope you enjoy your new purchase.

Have a great day!

Thanks again, JH

Rated 5 out of 5 stars

Excellent service

Excellent service, warm and friendly atmosphere in the shop. Very helpful. Will certainly return to Fatface Rhosneigr 🙂

November 28, 2021
Unprompted review
FatFace - RHOSNEIGR logo

Reply from FatFace - RHOSNEIGR

Hi Sandy, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again. - ES

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