Absolutely love our local high street store! The team are always cheerful, friendly and helpful! Great range of unusual clothes which fit well and make me feel special! Always get lots of complim... See more
Company replied

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Absolutely love our local high street store! The team are always cheerful, friendly and helpful! Great range of unusual clothes which fit well and make me feel special! Always get lots of complim... See more
Company replied
Delivery great, direct to local store, staff at St Neots store are lovely. Unfortunately none of the items I ordered fit or looked good, the tops were too short and dress too large. I returned items t... See more
Company replied
The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... See more
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My order was delivered to my local shop in st neots. I was informed by email to say that the item was delayed for a few days but the same day l had another e mail to say item was now at the shop . St... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, United Kingdom
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Reply from FatFace - ST NEOTS
Very helpful staff -I bought a lovely dress at a reasonable price.
Also Had a return item which was completely hassle free and monies returned immediately to my bank account not the usual 3-5 days.

Reply from FatFace - ST NEOTS
Great products at right prices.
Friendly, helpful service.

Reply from FatFace - ST NEOTS
Good quality products and excellent service with friendly, helpful staff. Clean and tidy shop with products beautifully displayed.

Reply from FatFace - ST NEOTS
Quick and easy instructions. Polite and efficient service

Reply from FatFace - ST NEOTS
Lovely jumper ready for Christmas/Winter wear.
Fits true to size.
Order by click and collect to local store, who were as always friendly and helpful.

Reply from FatFace - ST NEOTS
Great service, staff friendly and helpful. Product, as always, well made and fit perfectly

Reply from FatFace - ST NEOTS
Easy and pleasant click and collect, the whole process was very smooth. Also, I love my bag, it’s exactly as described.

Reply from FatFace - ST NEOTS
Easy to order efficient service and good quality products

Reply from FatFace - ST NEOTS
I love all your employees at St neots location. They are wonderful and so helpful with everything. Best customer service ever.

Reply from FatFace - ST NEOTS

Reply from FatFace - ST NEOTS

Reply from FatFace - ST NEOTS
Arrived on time granddaughter loved it looks better on

Reply from FatFace - ST NEOTS
Was disappointed I could not get my package delivered to st ives cambridgeshire and had to travel to st neots , also when ordering i was informed i would be notified with 48 hours the date of delivery I order on Thursday 10th April and received an email informing me by package had arrived on Monday 14th April

Reply from FatFace - ST NEOTS
Since I live near a Fat Face store it is easy to use Click and Collect. It is easy to use and took three days for my order to arrive in store.

Reply from FatFace - ST NEOTS
Bought a size 10 jacket for my daughter to replace her much loved 4 or 5 year old one. It swamped her. The shop did not have a size 8 so I returned the 10. That was easy and the money was back in my account in 5 days. Result, as so often a refund takes forever to reappear in my account. I went online with some trepidation as I am not the worlds best with technology. It was so easy. I ordered it at 2pm Friday and it arrived 1pm Sunday. Service at its most brilliant. Even better it is a perfect fit.

Reply from FatFace - ST NEOTS
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