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FatFace - TAVISTOCK Reviews 139

TrustScore 5 out of 5

4.9

84 West Street, The Cornmarket, PL19 8AQ Tavistock, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... See more

Company replied

Rated 5 out of 5 stars

I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... See more

Company replied

Rated 5 out of 5 stars

Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... See more

Company replied

Rated 4 out of 5 stars

Just bought sandals in a sales online, got them delivered to my local Fat Face shot to avoid the delivery. Had a look around, the prices are on the high side even though the quality is good. You can g... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, United Kingdom

  • 01822 618472

4.9

Excellent

TrustScore 5 out of 5

139 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good choice and staff very helpful and…

Good choice and staff very helpful and friendly

January 13, 2024
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Hi there,
Thank you for taking the time to leave your 5* review.

I’m so happy to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.

Have a great day! -GM

Rated 5 out of 5 stars

Great savings

Went in in the sake to look for trousers. Lots of selection on sale and friendly staff.
The store was quite chilly though so trying on clothes was a little nippy.

January 3, 2024
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Reply from FatFace - TAVISTOCK

Good Afternoon,

Thank you for taking the time to leave us a review!

I am happy to hear you were pleased with the selection in our Tavistock store and were happy with the service you have received. I have passed this feedback on for you!

We cannot wait to welcome you back soon!

Kind Regards, JW

Rated 5 out of 5 stars

Delivered in the time frame and…

Delivered in the time frame and received my order in perfect condition

January 4, 2024
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Hello Simon

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Rated 5 out of 5 stars

Lovely shop and customer service

Lovely shop and customer service. Had items to return or exchange and the matter was dealt with efficiently from very friendly staff. I’m pleased with the products.

December 30, 2023
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Reply from FatFace - TAVISTOCK

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Good afternoon, Andrew.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Regards. JB

Rated 5 out of 5 stars

Great as always

As always, great clothing in quality fabric.

November 30, 2023
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Reply from FatFace - TAVISTOCK

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Fatface deliver a great product at a…

Fatface deliver a great product at a good price, and always on, or head of time. What more could you want?

November 30, 2023
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Just love the colours

Just love the colours, patterns as well as the clothes range. Know the products last well as still wearing some after 10 years.

November 27, 2023
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Reply from FatFace - TAVISTOCK

Hello

Thank you for your 4* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,

EP

Rated 5 out of 5 stars

Always love shopping at Fatface

Always love shopping at Fatface. Good quality and lovely styles. Ordered what I needed and it arrived promptly.

September 2, 2023
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Reply from FatFace - TAVISTOCK

Hello Vicki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 4 out of 5 stars

Efficient

Prompt delivery to store and item eadily returned via store. Very helpful staff.

August 13, 2023
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Reply from FatFace - TAVISTOCK

Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Rated 5 out of 5 stars

Good Old FatFace.

Speedy delivery of online orders and helpful staff in stores.

August 16, 2023
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

Great colours,style and quality

Great colours, great quality and fast efficient mailing service. Excellent easy to navigate website.
Staff at Tavistock always helpful, friendly and welcoming.

August 16, 2023
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

Ordered items I couldn’t get in store…

Ordered items I couldn’t get in store so shopped online.Easy to order and easy collection from store, with friendly staff.

August 19, 2023
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Reply from FatFace - TAVISTOCK

Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them - RS

Rated 5 out of 5 stars

Brilliant sale

Found some lovely trousers in the sale in Tavistock that aren’t in my local store.

August 7, 2023
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Reply from FatFace - TAVISTOCK

Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Rated 5 out of 5 stars

The product is always good.The staff…

The product is always good.The staff very helpful they are the best staff in the area.Sally served me today and there was a new lady working today she was very helpful.Well done ladies 👍👍

August 13, 2023
Unprompted review
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Reply from FatFace - TAVISTOCK

Thank you for leaving us your 5 star review.

I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!

Take care, SK


22

Rated 5 out of 5 stars

All the Staff in the Tavistock Branch…

All the Staff in the Tavistock Branch are so helpful and friendly. They know me by my first name and know what items of clothing I like

July 26, 2023
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Reply from FatFace - TAVISTOCK

Good Afternoon Valerie,

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! - JW

Rated 5 out of 5 stars

Grerat service from the Tavistock store

Vicky at the Tavistock store was really helpful and patient when I was dithering about what to buy my wife as a present! Nothing seemed to be too much hassle - a credit to the Fatface.

June 17, 2023
Unprompted review
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Hi Roger
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Love fat face …

Just love fat face & know sizes are perfect for me . Thank you Tavistock fat face , lovely staff , always very helpful .

May 19, 2023
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 5 out of 5 stars

Great Experience - friendly staff

Was great!
Dress didn’t fit so ordered other size to nearby store. It arrived within a couple of days so able to take one back & pick up & try on the reordered one at the same time 😊
Staff were super helpful & super friendly too

May 3, 2023
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Rated 5 out of 5 stars

Always helpful and friendly.

Nice friendly store.

May 7, 2023
FatFace - TAVISTOCK logo

Reply from FatFace - TAVISTOCK

Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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