So easy to choose on line and being able to go to your store and collect, not having to wait for a well known courier to deliver X number of days later.

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Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... See more
Company replied
Just bought sandals in a sales online, got them delivered to my local Fat Face shot to avoid the delivery. Had a look around, the prices are on the high side even though the quality is good. You can g... See more
Company replied
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, United Kingdom
- 01822 618472
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Quality at an excellant sale price
A treat just for me in their latest sale....great jeggings at a great price.

Reply from FatFace - TAVISTOCK
Fat face Tavistock is a pleasure to…
Fat face Tavistock is a pleasure to deal with, whether you are buying in the shop or collect and click picking up. They should be recognised for their excellent customer service.
As for the clothing side. I’m a complete fan.

Reply from FatFace - TAVISTOCK
Excellent customer service friendly…
Excellent customer service friendly staff and great email communication

Reply from FatFace - TAVISTOCK
The customer service is second to none
The customer service is second to none. Friendly staff in branch. Good quality items & a faultless returns policy.

Reply from FatFace - TAVISTOCK
Fat face Tavistock staff always super…
Fat face Tavistock staff always super helpful and knowledgable. Always greeted with a smile and get top service! Manager Charlotte super professional, friendly and knowledgeable you will be missed. X

Reply from FatFace - TAVISTOCK
Very Positive Shopping Experience
Have recently purchased from a FatFace shop as well as online. Very easy ordering, speedy delivery and efficient returns and refund process. Great fan of FatFace, clothes and shops, always helpful and friendly assistants in my experience, and no stress internet shopping.

Reply from FatFace - TAVISTOCK
Consistent FatFace
There was a slight issue with the wrong price coming up which was efficiently and politely dealt with......overall just the normal pleasant shopping experience in a FatFace store to be honest

Reply from FatFace - TAVISTOCK
Had great customer service from the…
Had great customer service from the store manager who help me with items I had to return. Knows her stuff!

Reply from FatFace - TAVISTOCK
Happy with product true to size
Happy with product true to size
excellent customer service
Always good experience shopping at Fat face

Reply from FatFace - TAVISTOCK
Staff very polite and helpful
Staff very polite and helpful. Love your clothes, especially childrens.

Reply from FatFace - TAVISTOCK
Excellent service have used it before…
Excellent service have used it before and will do so again.

Reply from FatFace - TAVISTOCK
Friendly store
Great shopping experience with friendly and helpful staff. Milly and Harry were excellent 👍

Reply from FatFace - TAVISTOCK
Always friendly staff & always on hand…
Always friendly staff & always on hand for advise & help

Reply from FatFace - TAVISTOCK
Saw and tried the dress on in store.
Saw and tried the dress on in store.
Not in my size so the young lady kindly write down details if the dress and I was able to find it on the website very quickly.
She was very helpful and friendly.
So easy to order and very quick to arrive.

Reply from FatFace - TAVISTOCK
Wonderful Staff.
I have lost a lot of weight recently and have been unsure of my clothes size, however, the staff in Tavistock, particularly Harry, could not have been more helpful, and all went out of their way to ensure I was able to buy clothes in my new size. Everyone was so happy, helpful and informative. Shopping at this branch is always a pleasure and the staff are so professional, and friendly too. I definitely recommend this store,and this branch in particular !

Reply from FatFace - TAVISTOCK
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