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FatFace - WATFORDReviews 

172
TrustScore 4.5 out of 5

4.7

Unit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Many thanks to Christina at Fatface Watford branch who was so helpful and friendly when I was looking for a lightweight dress. She pointed out a few suitable dresses including the lovely dress I went... See more

Company replied

Rated 4 out of 5 stars

I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... See more

Company replied

Rated 5 out of 5 stars

The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... See more

Company replied

Rated 5 out of 5 stars

Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, United Kingdom

  • 01923 803527

4.7

Excellent

TrustScore 4.5 out of 5

172 reviews

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4-star
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1-star

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4.7

All reviews

(172)

13,426 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

Excellent products, fast delivery, products good quality and interesting and different designs

December 13, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Good Afternoon

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Rated 5 out of 5 stars

Great Quality

Great Staff - very happy, helpful & friendly

December 20, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

The staff were lovely and really…

The staff were lovely and really helpful told me that your sale starts on Boxing Day in store.

November 28, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP

Rated 5 out of 5 stars

Lovely store friendly staff well…

Lovely store friendly staff well stocked positive shopping experience

September 18, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Hi Caroline, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Salesperson very helpful

Salesperson very helpful. Reordered t-shirt for my son, which arrived promptly in the post. Excellent customer service

September 14, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Good Afternoon Karen
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

Rated 4 out of 5 stars

First time I bought top from fat face

First time I bought top from fat face . It’s nice hope in future I will shop with them

July 8, 2022
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Reply from FatFace - WATFORD

Good Morning
Thank you for your review.

I am so pleased to hear that you are happy with your new purchase.

I hope you have a lovely weekend.

EP

Rated 5 out of 5 stars

perfect fit

perfect fit, quality good, shorts purchased very comfortable. I will be back !!!

May 15, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Hi Simon,
Thank you for your 5* review. Have a great day! Many thanks-AB.

Rated 5 out of 5 stars

Really love Fat Face

Really love Fat Face, always lovely designs and great flattering fit

May 13, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Hello Sarah,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service and products you have received. We hope you enjoy your new purchase.

Take care, JB

Rated 5 out of 5 stars

Great staff

Very helpful friendly staff.

April 21, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Hi Natalie

Thank you for taking the time to leave us your 5* review.

I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! JB

Rated 5 out of 5 stars

Helpful staff

I returned a coat to store that I had bought online. Staff were helpful and friendly and that encouraged me to look around and purchase a top that I hadn't planned buying

February 27, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Hi Mandy, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff in the Watford store. I shall pass on your feedback to them. Have a great day! Take care, LM

Rated 5 out of 5 stars

I have always been happy with FatFace…

I have always been happy with FatFace clothing and service. Very efficient and no quibbles.

January 31, 2022
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Thank you for taking the time to leave us a lovely 5 star review, we really appreciate it CP

Rated 5 out of 5 stars

Review Watford store

Very helpful staff and the store is well organised.

November 27, 2021
FatFace - WATFORD logo

Reply from FatFace - WATFORD

Hi Cathy, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES

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