Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase. Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and... See more
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See what reviewers are saying
Great store and staff helped me when I could not load a discount card due to no phone signal
Company replied
Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.
Company replied
The staff at the Wells store are always so very helpful and friendly. I had ordered a blouse online to be delivered to the store so I was able to try it on. Sadly, for the first time ever, I was disap... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
31 High Street, BA5 2AA, Wells, Somerset, United Kingdom
- 01749 670173
4.7
Excellent
70 reviews
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This company invites their customers to review, whether positive or negative
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Great in store help!
Received my delivery and slippers were too big so popped into Wells store and staff were super helpful, thinking I would just return and order the correct size, they had the item in stock and just exchanged for me, great result and really nice people, very happy
July 18, 2023
Reply from FatFace - WELLS
Hi Rebeca
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very pleasant and helpful assistant in…
Very pleasant and helpful assistant in Wells store
July 20, 2023
Reply from FatFace - WELLS
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Pleasant and helpful staff
June 20, 2023
Reply from FatFace - WELLS
Hi Joanna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered in my local store on the…
Ordered in my local store on the Thursday and it arrived by Royal Mail the next day! Amazing
June 8, 2023
Reply from FatFace - WELLS
Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS
Friendly staff and very efficient
Friendly staff and very efficient. Good choice of clothes both in store and online
May 21, 2023
Reply from FatFace - WELLS
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
LOVE fatface
LOVE fatface. Great products, great ethics, great sales. Can’t get enough. Order was delivered quickly to store, very easy to pick up fro there. Staff in Wells store were friendly and efficient :)
May 4, 2023
Reply from FatFace - WELLS
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your amazing comments will be fed back to our incredible team in store! 😍 - RS
Great dungarees
Great dungarees - true to size. I wanted them a little baggy so sized up.
March 26, 2023
Reply from FatFace - WELLS
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Fat face clothing has never…
Fat face clothing has never disappointed and I find the staff helpful, polite and cheerful
December 20, 2022
Reply from FatFace - WELLS
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Easy website to use
Easy website to use, fast delivery and gorgeous mugs, great quality!
November 18, 2022
Reply from FatFace - WELLS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Amazing Store . Very good quality clothes
Very good quality clothes. My on line order arrived very quickly.
October 1, 2022
Reply from FatFace - WELLS
Hi Suzanne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very comfortable and stylish shirts.
October 4, 2022
Reply from FatFace - WELLS
Good afternoon, Charles
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Wells store.
Take care, JB
Reply from FatFace - WELLS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I have been shopping with Fatface for…
I have been shopping with Fatface for many years. I love their clothes & service. Keep it up! 💫
September 27, 2022
Reply from FatFace - WELLS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Fast and efficient deliver
Fast and efficient deliver - unfortunately had to return due to item being too big but ease of return label in bag with item made things so easy
Thanks
September 4, 2022
Reply from FatFace - WELLS
Hi Margaret, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely helpful staff
It was a hot afternoon and a lot of shopping and my elderly mother felt faint. The shop staff at FF were super helpful and found her a chair and a glass of water. Which was a very kind gesture.
August 1, 2022
Reply from FatFace - WELLS
Hi Angela, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Wells store - this is great to hear. Take care, LE
We visited our local store in Wells…
We visited our local store in Wells Somerset. We purchased some short and swim shorts. We were served by Marie and Rebecca and they were amazing. So friendly and helpful. It really made for an enjoyable experience.
The items purchased are lovely, good quality and fit well.
July 28, 2022
Unprompted review
Reply from FatFace - WELLS
Hi There. Thanks for the review. I will pass on your kind comments about Marie and Rebecca on the Wells store. PW
Amazing staff and experience
The staff were extremely helpful when I went in to exchange 2items I had bought online. They helped me find the sizes I needed a d exchanged them with no fuss.
I have never had a bad experience in this store. They are all very polite and truthful
May 20, 2022
Reply from FatFace - WELLS
Good afternoon Helena!
I am so happy to read what a positive experience you had in the Wells store. This is always lovely to hear and I will be sure to pass this on to the wonderful team.
Enjoy your weekend :) DW
I always buy Fat Face boots and shirts
I always buy Fat Face boots and shirts. Excellent value.
March 4, 2022
Reply from FatFace - WELLS
Hi Angie
Thank you for your repeat custom. It's really appreciated. Have a lovely weekend. MJ
Reply from FatFace - WELLS
Hi Bonnie, Thank you for taking the time to leave us your positive feedback. Have a great day! - ES
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