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FatFace - WOOLACOMBE Reviews 77

TrustScore 5 out of 5

4.8

3 Granville Terrace, West Road, EX34 7BW Woolacombe, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Whenever we visit wonderful Woolacombe we always make a point of visiting the Fatface store. Such a great shop, super friendly and helpful staff, offering efficient but pleasant service. Served by... See more

Company replied

Rated 4 out of 5 stars

A little known fact that Fatface in Woolacombe is by far the best Fatface outlet. Much better variety of clothing and the most friendly staff. If you are in the area drop in and say hello. Just wish t... See more

Company replied

Rated 5 out of 5 stars

Another great customer experience at Fatface Woolacombe today. Andy gave me lots of good advice and I am very pleased with my purchase. Thank you once again Andy. 🤗

Company replied

Rated 5 out of 5 stars

Ah always love to shop here when we’re in Woolacombe! Andy & Steph (shop assistants) are always really helpful & make us feel & our 2 Golden Retrievers (they always get a biscuit) so welcome we usuall... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 3 Granville Terrace, West Road, EX34 7BW, Woolacombe, Devon, United Kingdom

  • 01271 871110

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

Great experience in Woolacombe Fatface.

Popped into my favourite Fatface in Woolacombe. Shop looked great. Annabelle and Andy were so helpful. Great shopping experience and will definitely back. Thank you 😊

March 25, 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Woolacombe store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Enjoyed my experience shopping in…

Enjoyed my experience shopping in Fatface, Woolacombe.
Sale had just started, but more importantly, Andy was keen to help and offered friendly advice. Thank you!
Great service! Hope to be back one day!

February 25, 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Woolacombe store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Outstanding service as always

Outstanding service as always. Andy is always exceptional - his friendly welcome, product knowledge and attention to detail are second to none.

February 24, 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello!

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Beautiful shop

Beautiful shop at Woolacombe
Awesome staff kind and helpful
Thank you

February 12, 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great experience at FatFace Woolacombe

I visited FatFace in Woolacombe this morning to browse and was welcomed by Andy who showed me the latest ranges. His help was greatly appreciated as always on my visits there and I left happy wit.h some new knitwear.

February 12, 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Convenient and friendly Woolacombe FatFace

Andy was friendly and helpful when we popped in today. It’s great to have a Fat Face in Woolacombe. It’s open all year and there’s parking right outside.

January 28, 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Woolacombe

I was served by Andy today in Woolacombe Fatface and had fabulous service. They have a great sale on at the moment and have some real bargains. Would thoroughly recommend.

January 6, 2025
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Love the styles and quality

Love the styles and quality of the products , prompt delivery to my local store. Very efficient staff always helpful

August 5, 2024
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Reply from FatFace - WOOLACOMBE

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

Easy to order

Staff in store very helpful and friendly. Easy to order on website and items arrived quickly. Returns process is simple too.

July 7, 2024
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Reply from FatFace - WOOLACOMBE

Hi there,

Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.

Take care. -LA

Rated 5 out of 5 stars

Want to say a big thank you to Susie…

Want to say a big thank you to Susie and Gracie at the Woolacombe store. We were on holiday there and I wanted a red linen shirt which wasn’t in store. They ordered it for it to be delivered once got home,
Very efficient service, very friendly and helpful.
Excellent quality clothes in natural fabrics.
Thank you FatFace x

July 8, 2024
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello Joy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Staff very welcoming as I was a…

Staff very welcoming as I was a returning client.

July 3, 2024
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Reply from FatFace - WOOLACOMBE

Hello Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Friendly

On holiday with family and was debating whether to try on some sandals. I was offered a chair to try them on and ended up purchasing them and some cute earrings. Lovely little shop and friendly staff! X

July 9, 2024
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Lovely shop on Woolacombe Bay

Recently visited the Fat Face shop in Woolacombe Devon. Lovely shop, well laid out and really helpful friendly staff. Good quality clothing and both my husband and I purchased some items which we are really pleased with.

June 20, 2024
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars

Friendly store

I took my little dog into this store on a busy Saturday and the staff were so friendly and welcoming to us, I have worked in a fat face store many many years ago so we had a nice chat and they fussed my dog who was very appreciative! (Biscuits included) I also purchased a great pair of shorts! Thank you too Annabelle & Sarah :)

June 22, 2024
Unprompted review
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Reply from FatFace - WOOLACOMBE

Hello Gina,

Thank you for sharing your recent experience in our Woolacombe store with us.

Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Rated 5 out of 5 stars

Great Service, great shop

I visit Fat face in Wolacombe Devon every year when We go on Holiday and I must say they always have some different clothes compared to the high street Fat Face shops so it’s great to see something different as I’m a regular Fat Face customer.
Andy served me last week in Wolacombe. I must say his customer service was excellent, an asset to the company, very helpful, very jolly. A really nice guy.
Great choice of clothing in here again. I will be saving ready for next year.

June 10, 2024
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases and look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars

Woolacombe fat face is a lovely

Woolacombe fat face is a lovely, friendly shop. Staff are just amazing. Always smiling and happy to help. Shop looks fantastic, always great ideas of outfits. Amazing shop, definitely worth a visit .

June 4, 2024
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello Terry,

Thank you for sharing your recent experience in our Woolacombe store with us.

Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Rated 5 out of 5 stars

Fat face Woolacombe

Had a great time in store today with Andy, very helpful and of course lovely clothes to buy

June 4, 2024
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Visit store today and received a very…

Visit store today and received a very warm welcome, Andy and Hannah were really friendly, happy to leave us to browse before making a purchase

June 3, 2024
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Woolacombe Store

Visited the Woolacombe shop twice in 2 days.
Really impressed with the store layout and clothing they had.
We received excellent service from Gracie and Andy, thank you.

May 28, 2024
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD

Rated 3 out of 5 stars

Bonkers policy

The staff at the Woolacombe store gave excellent service!
Did not like or expect to get lower blue light discount instore. Quite taken aback actually. Online 20% discount make effort to go to store 10%. Bonkers policy in my opinion (you did ask)

May 15, 2024
Unprompted review
FatFace - WOOLACOMBE logo

Reply from FatFace - WOOLACOMBE

Hi Angela, thank you for your feedback. It's great to hear that the Woolacombe store staff were so helpful! Unfortunately, the boosted discount is available online only - we're so sorry this affected your experience. Take care, CD

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