What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be ho... See more
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Review summary
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I was not 100% sure about Favros. The price seemed too good. However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly. Delivered ahead of expected... See more
First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again
I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... See more
Company details
Written by the company
favros.co.uk - Excellence, Delivered.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- sales@favros.co.uk
- favros.co.uk
4.6
Excellent
238 reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
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Superb
I never received my parcel but was showing it had been delivered so I notified them and they resent a replacement straight away. I was really pleased with theor service and fast response.
June 11, 2025
A keen price and delivered promptly
A keen price and delivered promptly. I hadn't used Favros before but will certainly check it out in future. All good, many thanks.
June 3, 2025
Product as described and delivered on time.
Product as described. Delivery on time. Well packaged. Good value product.
May 27, 2025
Good price, email comms could be improved
Bit slow with the email confirmation and delivery updates but item well priced. Would happily use again
May 22, 2025
Ordered a BRAND NEW Makita type 2 case…
Ordered a BRAND NEW Makita type 2 case and received as USED! Beware of this seller!!
March 3, 2025
Reply from favros.co.uk
Dear Zafar,
I have looked into our records, and the only order we have from you is for one unit of the Winix Zero-SE Air Purifier, placed on 2nd March 2025 (Order Number: 23253). According to our delivery records, the order was delivered successfully on Tuesday, 4th March 2025 at 08:26 via DX.
Regarding your complaint about a "Makita Type 2 case" order — unfortunately, we do not sell this product in our store, and there is no such order associated with your account.
Could it be that the review or complaint was mistakenly directed to the wrong shop?
Please let us know if you need any further assistance.
Kind regards,
Favros
First class service supplied at a very…
First class service supplied at a very competitive price
April 23, 2025
Return system efficient
I needed to return the tap I bought. Very pleased with the speed of service.
March 28, 2025
Excellent service from Coshos
Excellent service from Coshos. From easy website and ordering process.. Once the item was dispatched Coshos kept me updated and advised checking the product on arrivial. Very pleased with the retailer. I higly recommend.
January 14, 2025
Value for money
Value for money, delivered very quickly good experience from start to finish
December 23, 2024
Very disappointed on delivery.Its came…
Very disappointed on delivery.Its came in original box and its is present for my husband and he opened door when its was delivered.
December 16, 2024
Unprompted review
Reply from favros.co.uk
Apologies for the inconvenience.
By looking into the order detail, We did not receive any instructions from you indicating that this order was a gift or required gift wrapping.
Additionally, to minimize unnecessary waste, we do not provide extra packaging for items that come with factory-made, ready-to-use packaging.
Thank you for your understanding.
Prompt delivery and courteous service
November 4, 2024
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