Faye Richards Private Finance Reviews 74

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can’t recommend Scott and Tyler enough. My partner and I used them to buy our first house together. Once we had found the house we wanted our mortgage offer came through very quickly. Tyler and Sco... See more

Rated 5 out of 5 stars

Faye helped me purchase my dream first home against all the odds. She went over and above from the very early stages of finding the right deals and working out a mortgage offer from my very complic... See more

Rated 5 out of 5 stars

We’ve worked with Scott multiple times now, and he has been consistently outstanding. This latest experience was no different — the whole process was smooth, well-managed, and stress-free. Scott... See more

Rated 5 out of 5 stars

Faye is absolutely fabulous! She helped our family to find a great mortgage and made miracles happen when other providers couldn't help. She's been a brilliant help every time we've needed to renew or... See more

Company details

  1. Mortgage Broker

Written by the company

At Faye Richards Private Finance our clients are at the forefront of everything we do. We provide the guidance and support to ensure a smooth, stress free transaction. We have access to the best lending solutions in the market and a wealth of experience, we are confident we can help you achieve your property goals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scott and Tyler @ Faye Richards

I can’t recommend Scott and Tyler enough. My partner and I used them to buy our first house together. Once we had found the house we wanted our mortgage offer came through very quickly. Tyler and Scott were very quick to respond to any email we sent and kept an eye on the interest rates even getting us a lower rate before our mortgage was completed. We will definitely use them again if we move.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Communicative, knowledgeable and efficient

Faye and Scott are both incredibly helpful, available and knowledgeable when it comes to everything mortgage related. They are both understanding of individual situations and communicative of the progress of applications and the market in general. A real pleasure to deal with and I often recommend them to friends and family

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I’ve used Fayes services for a few purchases over the past decade working directly with Faye, Scott and Tyler. The service has been consistently outstanding; reliable, personalised and efficient. I will continue to use and recommend them moving forward

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Second time I've worked with Faye…

Second time I've worked with Faye Richards Private Finance. This time for navigating a remortgage. They are so helpful. In particular Tyler and Scott. They are hot on their emails and bust all the complicated processes, financial and legal jargon that I find tricky to understand. I can put my trust into this small but mighty team.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Secured a great mortgage very quickly

Scott and Tyler helped us secure a mortgage very quickly and at a great rate for our purchase. All of our options were explained very clearly, they answered all our questions and handled all the paperwork with the lender for us. The whole process went by smoothly which was great for the timelines we were working towards - would highly recommend.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

We’ve worked with Scott multiple times now, and he has been consistently outstanding. This latest experience was no different — the whole process was smooth, well-managed, and stress-free. Scott is knowledgeable, responsive, and always takes the time to explain things clearly, giving us confidence at every stage.

He really goes the extra mile to tailor his advice to our situation and timelines, which we’ve appreciated each time we’ve worked with him. We wouldn’t hesitate to recommend Scott, Tyler and the team at Faye Richards Private Finance to friends and family.

Thanks again for all your help — we’re delighted to be in our new home!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Scott and Tyler have consistently gone above and beyond to support my wife and I, enduring constant questions, redoing offers multiple times, etc. Always clear and prompt, and delivered politely. Would recommend to anyone.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experience for first time buyer

Amazing experience with Faye Richards Private Finance. Tyler and Scott were extremely helpful and the process could not have been easier or quicker! Incredible service especially for a first time buyer. Not only that, they sent me a birthday card (what a lovely touch!).
Thank you Tyler and Scott for all your work securing a mortgage for me! I would highly recommend for anyone requiring their services!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Scott and Tyler are amazing!

Scott and Tyler were recommended to me by a friend who had previously used the company when my previous broker was unable to secure a mortgage due to challenges with the property. The minute I switched to Scott and Tyler, securing a mortgage transformed into a smooth process and my stress levels were massively reduced; within a week I had a mortgage from a high street bank at a competitive rate! I cannot recommend and thank them enough for their professional approach, open communication, and dedication to helping me in my home-buying journey.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Scott and Tyler are fantastic to work…

Scott and Tyler are fantastic to work with. Both very professional, responsive and with a wealth of knowledge and experience. Thanks to them both for their patience and support to get our mortgage over the line in challenging circumstances and limited time. Look forward to continuing to work with them.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

10 years with the same mortgage broker...

Scott has been my trusted mortgage broker for nearly a decade, guiding me through every mortgage I’ve ever taken out. His attention to detail, market knowledge, and commitment to securing the best possible deals have consistently exceeded my expectations. I’ve always felt confident in his advice and the options he’s found for me.

Since Scott joined Faye Richards Private Finance, working alongside Tyler Dobner, the service has reached new heights. The team’s approach is collaborative, proactive, and client-focused, making the entire mortgage process smooth and stress-free.

Most recently, Scott and Tyler assisted my wife and me with a new mortgage. With interest rates predicted to fall, I was concerned about being locked into a higher rate. Scott kept a close eye on the market for us and, thanks to his diligence, switched us to a lower rate before completion—saving us money and giving us peace of mind.

I couldn’t recommend Scott, Tyler, and the Faye Richards Private Finance team highly enough. Their expertise, responsiveness, and genuine care for clients truly set them apart.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Tyler and Scott were incredible helpful…

Tyler and Scott were incredible helpful from start to finish. Once we had our mortgage offer, they continued to track the market and reapplied when they saw the rates come down to get us the best rate on the market. I couldn't recommend Faye Richards Private Finance enough, very impressed and will be using again!

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Scott Faulkner - Remortgage

A truly excellent experience with Scott Faulkner! Scott's knowledge of the market and his client focused approach really are second to none. In particular, his proactive follow-up is hugely appreciated. Would highly recommend.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Faye! She truly understood my needs and priorities right from the start, making the entire mortgage process smooth and stress-free. Her service was straightforward, efficient, and of outstanding quality, all at a great price. I couldn’t be happier with the support she provided, and I highly recommend her to anyone looking for a reliable and professional mortgage broker!

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent services provided by Faye Richards Private Finance Co Ltd.

We have used the services of Faye Richards Private Finance Co Ltd a number of times to secure mortgages and they consistently proved to be highly professional in executing their responsibilities. Thus, showed high efficiency and effectiveness. The processes were timely and the attention was client-satisfaction based. They provided other professional services and advice to complement the mortgage services ensuring comprehensiveness in their package. We got our loan approved in the shortest period of time.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Faye. The service was outstanding, with great communication and attentive listening to my needs throughout the process. This is my second time working with Faye—first for residential and now for commercial purposes—and she consistently goes above and beyond, demonstrating remarkable professionalism. I will certainly choose her services again and again. Thank you for the fantastic work you do and the valuable advice you provide, which showcases your extensive knowledge.

October 29, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look