Flying Colours Advice Limited Reviews 134

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Thanks to Simon Stygall for the time he gave us as we decided on the best use of our Guardian's funds. We looked at products, funds but also risk. Email responses were always prompt. Simon found in... See more

Rated 4 out of 5 stars

Flying Colours has done well by us. We wanted to invest in ethical funds, and as a dual US citizen I am limited in the investments open to me. Flying Colours advisors listened to what we wanted, told... See more

Rated 5 out of 5 stars

The service I receive from Flying Colours is very good. They keep you informed on current world events that may affect the economic climate and provide key points on the financial market. The email... See more

Rated 5 out of 5 stars

I am getting on a bit now and have never had much of a grasp of economics However, I am well provided for, and am extremely comfortable with advice about, and care of my finances with Flying Colour... See more

Company replied

Company details

  1. Financial Planner
  2. Financial Consultant
  3. Investment Service
  4. Non-Bank Financial Service

Written by the company

Flying Colours – for a brighter financial future. We are an independent, UK-wide financial advice firm. Our passion is helping you to achieve your financial goals. We especially enjoy helping those who are: • Planning for retirement – whether it’s 20 years away or starting tomorrow, we can help you to achieve the retirement you want. • In retirement – now that you’re reaping the rewards of all those years of working, we can assist you in managing your finances so that you can make the most of your retirement. • In later life – we can provide guidance to ensure that your finances will provide the care you need, whilst passing on a legacy to those you care about most. • Business owners – whether you’re looking to protect your business from the loss of a key person, or simply looking at ways to maximise your income, we can help. • Investors – we can advise you on the best ways to grow and protect your wealth tax-efficiently. • Seeking effective protection – we can arrange life, health and medical insurance to ensure that your loved ones are protected, should the worst happen to you. Our expert independent financial advisers can help you: • Grow your wealth • Manage your finances tax-efficiently • Protect yourself and your family from financial shocks • Plan your retirement • Prepare for your financial needs in later life • Pass on your wealth Book a free, no-obligation consultation at: www.fcadvice.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

There is always someone worse off!

From the first meeting with my local financial advisor , I have felt at ease with flying colours. Everything I wanted to know has been explained in a way that someone who is not an expert in investment or pensions etc. Could easily understand. I have been kept updated as to how things are , and reassured that my investment is important, and that they are working hard in these uncertain times to maintain it until we hit more stable times.

March 22, 2022
Rated 5 out of 5 stars

Professional and caring

We’ve been using FC for approximately five years now. The service is professional and caring, the staff supportive helpful and explain everything in great detail, as many times as needed for us to be sure we understand. No heavy sales pressure or pressure of any kind to use the service they provide. We had one small “hiccup” last year which was resolved, with care understanding and a level of kindness that was most appreciated. We are very happy with Flying Colours.

March 22, 2022
Rated 5 out of 5 stars

In good hands.

Flying Colours has always given my husband and me solid advice. Their advisors are friendly and competent and have my best interests at heart.

March 22, 2022
Rated 5 out of 5 stars

Billy helped us to refine our…

Billy helped us to refine our retirement goals and then advised (and guided us through) the actions to take to start our plans. So far, some of our funds have been freed up from corporate funds, this has allowed us to manage them to our benefit, our initial investments have generated higher returns than we could expect to see within those corporate funds. We will certainly move other pension funds over to Flying Colours management once they become accessible.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

I needed advice about making some…

I needed advice about making some investments about funding my retirement. I've never done anything like this before and it's fair to say I was a bit spooked by it.

Flying colours, and especially my advisor Reena Mistry, were superb. They went far beyond straight financial advice, and helped me define the type of life I wanted to live in retirement and my appetite for risk. Finally, I was really nervous about transferring funds but they were extremely reassuring and promptly let me know when things had completed safely. This meant a lot to me and gave me great peace of mind.

They are a very knowledgeable and professional organisation and I highly recommend them.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

I am delighted to say that Billy Ambler…

I am delighted to say that Billy Ambler has provided me with advice for a number of years now and has nothing less that my most utmost respect. A knowledgeable and articulate individual with a real passion for helping individuals achieve their financial success. I would, and have, recommended Billy to a number of my close friends and associates who will echo my sentiments.

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

I have recently moved from another IFA…

I have recently moved from another IFA that had very long lead times on requests & was generally inattentive. Billy Ambler from Flying Colours undertook a full root & branch review of my portfolio. He is very attentive, supportive & explains the strategy very well.

I now feel I have someone as interested in my family’s financial future as I am.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Would HIGHLY recommend

I've been with Flying Colours for a number of years now and they are fantastic! Billy Ambler in particular is amazing... he's extremely personable, knowledgeable and there is no jargon with Billy, his communication skills are second to none.

Flying Colours dealt with the recent pandemic in the most professional way, making me feel confident in what they were doing and how they manged my portfolio. I was well informed and made to feel at ease throughout.

Would HIGHLY recommend!!

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Top marks ✅

Excellent service and counsel provided. Would highly recommend. I have been through several advisors over the years but finally feel I’ve found what I’ve been searching for with flying colours.

The team are consistently helpful and attentive, particularly my contact Billy Ambler who provides a stellar service at every interaction. You feel listened to and any concerns I’ve had have been addressed thoroughly leaving me satisfied and confident in our agreed strategy. Keep up the great work!

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Pension Transfer - Excellent Advice

Having been with Flying Colours for a while now I have nothing except positive feedback to give.

Billy Ambler has been a first rate representative of the company, and his sound advice has been gratefully received. The recent issues surrounding investments and Covid must have been a real test for any financial services company, and I am delighted that Flying Colours have surmounted these challenges in such a successful manner, their advice has eased what could have been a worrying period, and fund performance appears to be extremely sound.

I have no hesitation in recommending the services they provide

August 18, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this IFA at all costs!

On 20 April 2020 I received in the post a request to provide two forms of identity Flying Colours Finance Limited in order to satisfy their account opening procedures.I promptly refused to provide these documents, as I have had an account with Flying Colours since 2018, when these identity documents were provided!

Since then I have received three emails requesting these documents again, to which I requested that Flying Colours inform me as to the whereabouts of my identity documents originally provided, as I have a concern that Flying Colours has not kept my information secure. I am still waiting for a response.

Due to Flying Colours being unable to provide me with any response, I decided to move my personal SIPP away from them. This transfer is now being blocked due to an administrative error on their side regarding my DOB!

Rather avoid this IFA than being dragged into a "he-said she-said" scenario. This firm will create unreasonable post-sale barriers in addition to not treating their customers fairly.

July 14, 2020
Unprompted review
Flying Colours Advice Limited logo

Reply from Flying Colours Advice Limited

Dear Mr Corbin,
We take all reviews very seriously and are sorry that you are dissatisfied with the service you have received. We understand that our compliance department have been in contact with you to explain the situation, which, in this case was out of our control and an error with the pension provider rather than Flying Colours Life administration processes. We absolutely put care for our clients, quality control and service at the top of our company values, accepted and expressed by all of our staff. We have reached out to you to help you resolve this and hope that our correspondence has provided clarification on our position in this.
Yours sincerely,
The Team at Flying Colours Life

Rated 1 out of 5 stars

No reply

No reply. When you invest large amounts of money and want to pay more into a SIPP then you contact two members of staff neither of whom reply would you use them ? This firm was recommended by the Government to get advice !!

January 28, 2020
Unprompted review
Flying Colours Advice Limited logo

Reply from Flying Colours Advice Limited

Dear Mr Harrison,

We are very sorry to read of your experience with Flying Colours which does not meet with our high customer service standards. Your details have been passed to our compliance team who will contact you shortly.

Kind regards,
The team at Flying Colours

Rated 1 out of 5 stars

Shocking customer service

We spent a lot of time discussing our situation with an advisor who seemed very knowledgeable and subsequently sent the relevant information. We were promised a quick decision on whether they could help us. We did not hear from them again for several weeks and left numerous voicemails, emails and messages with their office. We had a time critical element to our situation that we made clear and the lack of response meant we missed our deadline. Eventually and after considerable chasing we got a perfunctory email to say we should have had a letter explaining they couldn’t help us. Even after we explained this hadn’t happened and we expressed our frustration we were given no apology and were completely ignored. Would definitely not recommend this company.

December 27, 2019
Unprompted review
Flying Colours Advice Limited logo

Reply from Flying Colours Advice Limited

Dear Claire C,
We are very sorry to read of your experience with Flying Colours which does not meet with our usual high customer service standards. We have sent you a message for further information so that we can investigate and ensure it does not happen again in the future.
Kind regards,
The team at Flying Colours

Rated 4 out of 5 stars

Satisfied client for over 2 years

I have been a client for over 2 years. The product is good and competitively priced - access to diversified funds, appropriate to your individual risk appetite with an annual review with the opportunity to discuss your circumstances. One of the best features not mentioned in other trustpilot reviews is that Guy Myles (CEO) knows a great deal about investments from his time at Octopus and he has been influential in the strong financial results the company has achieved for their clients (he's hands-on).

They are not pushy at all (I have found SJP to be pushy in the past), and they treat you with respect. I have a good friendly relationship with my financial advisor and Billy Amber who is covering Sarah Arora while she is on maternity leave.

I had to complain earlier this year when I realised the fees being collected on my account were significantly higher than expected - this was a mistake which Flying colours immediately acknowledged and sought to rectify with a modest amount of compensation. This hasn't knocked my confidence in the company because I believe they dealt with my complaint promptly and fairly.

August 12, 2019
Unprompted review
Rated 2 out of 5 stars

Poor service and response

First contact Jan 2019. It is now approaching June and I am nowhere near getting answers to the challenges I set them. I have had to do all the chasing.

May 30, 2019
Unprompted review

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