We had fairly good experience with Fedex in past but now we are getting lot of problems with shipments to USA,even lost parcels.FEDEX USA is cheating US customers and charge lot of extra money on tari... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My package has been out for delivery 3 days in a row now and is still not here. Every day it shows on truck for delivery and every evening it has arrived back at the local distribution center. Fed Ex... See more
Fedex should be avoided, they are worst of all the services. I've had two 'deliveries' in past few weeks where they just 'dump n run', don't even attempt to see if anyone is in or leave a card. First... See more
Ordered two Funko Pop Figurines from Funko. They arrived with the boxes damaged like someone had kicked the box across the warehouse. Contacted Funko, they said they would send new boxes. Those arrive... See more
Company details
Contact info
Don't spend money here.
Couldn't find my apartment the first two days and then a refused shipment on the third? Straight garbage company. How can you mess up a mattress and sheets THREE DAYS IN A ROW even after I I confirmed my address after the first mistake. I sincerely hope FedEx goes under as a company because this is ridiculous. You have more negative reviews than positive. Spend your money elsewhere. UPS or Amazon.
It is unbelievable that a shipment stays 18 days in the DUBAI Arab Emirates customs for any reason.
Hi,
I am so frustrated. I didn't receive my shipment 394780303749 yet. It is unbelievable that a shipment stays 18 days in the DUBAI Arab Emirates customs for any reason. FedEx was one day the best carrier on earth but now the worst one. They deliberately leave shipments to accumulate and pick them altogether. I hope you convey my message to them.
Order a table from wayfair
Order a table from Wayfair. Fedex is the delivery service. It has been on the truck for delivery and reschedule about 4 or 5 times. Still has not been deliver. Customer service is polite but not very helpful. They there was no deliver info on website for about 3 or 4 days.
This company is such shet.
This company is such shet. Damage and or miss information about arrival date.
such stay clear.
Very horrible lazy service they are…
Very horrible lazy service they are always late and customer service doesn't help i paid for shipping and still am waiting on my package DON'T EVER USE THIS SERVICES
The worst customer service ever!
Waste of money
Ordered a camera from China, it was picked up OK, then got stuck in one location for 9 days! I was told by the supplier it should ship to the UK after customs clearance, well it sat there for 6 DAYS AFTER clearing customs!
I then received an email from Fedex saying my package would be delivered tomorrow, guess what, when I checked it was still in CHINA! The next day it did finally arrive in Belgium, why it didn't come to the UK I dont know! Contacted Fedex and was told delay was because of covid19, I said there is no virus issue in china now! I asked when I might expect my delivery, they didn't know!
Absolute waste of time, I will NEVER use this courier again!
I ordered 18 meals from FACTOR75 two…
I ordered 18 meals from FACTOR75 two weeks in a row, and Fedex was the shipper. Too bad for FACTOR75! The first delivery came the box was wet, damaged, meals were upside down and getting warm! Icepacks were almost not cold. THE SECOND ORDER was delivered a day late! The meals were HOT, the box damaged, icepacks were hot! Driver KNEW what was going on...pulled up ran the package to my door step and dashed away before I could catch him!! UPS has it all over FEDEX!!!
Not The First Time
Ordered two Funko Pop Figurines from Funko. They arrived with the boxes damaged like someone had kicked the box across the warehouse. Contacted Funko, they said they would send new boxes. Those arrived today with the box bent despite the clear markings on the shipping box that say do not bend and with tire marks on the box. Funko won't ship me new boxes again despite employees at Fedex complete inability to read and follow directions.
Ordered a camera from China
Ordered a camera from China, it was picked up OK, then got stuck in one location for 9 days! I was told by the supplier it should ship to the UK after customs clearance, well it sat there for 6 DAYS AFTER clearing customs!
I then received an email from Fedex saying my package would be delivered tomorrow, guess what, when I checked it was still in CHINA! The next day it did finally arrive in Belgium, why it didn't come to the UK I dont know! Contacted Fedex and was told delay was because of covid19, I said there is no virus issue in china now! I asked when I might expect my delivery, they didn't know!
Absolute waste of time, I will NEVER use this courier again!
Best delivery service..
Reliable, dependable, trustworthy company that has the friendliest drivers.
Believe it or not !!
Believe it or not !!! I sent a parcel from HK to Cairo on 6 May 2020 , today is 13 July 2020 and not yet received,, I’m sure it is lost 😩
They are using contract labor that…
They are using contract labor that shows up to deliver in Penske trucks and are leaving packages that require an adult signature. They are NOT obtaining any signature and just putting that they delivered to who’s ever name is on the box. Adult signature required for alcohol and they are just leaving on people’s door steps. Our ring door bell caught this for a neighbor when there were not home and teenagers stole the package. This was a case of wine that is now in the hands of underage Individuals. Someone needs to call whoever controls this. These kids could die of alcohol poisoning etc. Very dangerous!
What is happening to FEDEX?
What is happening to FEDEX?? Everything seems late lately. We had 2 fresh food boxes delivered 1 day late and then 2 days late. And of course the food was rotted. Is it just in our area? We live in Pensacola FL.
This company is very trusted
This companysavice is very good
All the fedex company service are very…
All the fedex company service are very good
This fedEx company services is very good
All the fedex company service are …
All the fedex company service are very good
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








