My glasses arrived three days late due to supposed “quality control”, only to arrive bent and clearly faulty. Despite this, I’ve been told I must return the glasses before they will process a refund.... See more
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First time ordering from Feel Good Contacts and I spent around £70 on contact lenses. My parcel arrived and the ONLY thing inside was a packet of Haribo. No contact lenses. Nothing else. I... See more
My order never arrived. I contacted the company twice via live chat. After 4 days, they said they were investigating why the Evri tracking showed “returned to sender.” After 7 days, they tol... See more
They will send lenses that are impossible to see through. You will be asked to produce a prescription. I was then sent a link stating my lenses are not compatible ( link was nothing to do with my len... See more
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Amazing!!!
I usually order my contacts from specsavers and sometimes can take up to 2 weeks to arrive.
Recently the customer service at Specsavers has been you know you need to bearing the contact getting worse and worse and they refused to order my contacts in until i went in for a check uo, but as you know you need to wearing the contacts for a check uo.
Frustrated as anything i decided to take my chance and order my contacts online. Expecting at least a weeks delivery. But to my surprise the price for one set of contacts from specsavers gets you 2 with feel good contact lense and to top it off they had arrived the next morning!!!!
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