Feelwells Reviews 347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the food and treats, noting that their pets thrive on them and experience improved health. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt arrival of their orders. Additionally, the customer service receives widespread acclaim for being excellent, supportive, and communicative. However, some people were dissatisfied with the delivery speed, attributing occasional delays to the courier service.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the quality of the products,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more

Rated 5 out of 5 stars

We have a border terrier with CECS, Helen from Feelwells sent us some free samples to try- cold pressed food, wet food, postbiotics and about five bags of treats - what generosity. The products are g... See more

Rated 5 out of 5 stars

Always arrives quickly and is always well packed. Wet food is excellent and comes in smallish tins - enough for one meal for a small dog, so very easy if you’re away on holiday. Everything is high qu... See more


Company details

  1. Pet Store

Written by the company

Feelwells - Treat your dog well


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

The company website is easy to…

The company website is easy to navigate. Emails received almost immediately regarding order and payment. Products arrive as scheduled. They reuse delivery packaging and recycle which is great. Minimal plastics. All good.

January 5, 2026
Rated 5 out of 5 stars

Really caring company

Really caring company, my dog suffers with CECS and the Feelwells food suits him so well. I can trust when it says grain free it is just that. I order online and it arrives within 2 days. Can’t speak highly enough of Feelwells.

January 6, 2026
Rated 5 out of 5 stars

Really pleased with the quality of dog…

Really pleased with the quality of dog food and treats from Feelwells as well as excellent service. Our dog has a very sensitive digestive system now he’s a bit older and the Feelwells range has been transformational for him, he doing great on it.

January 5, 2026
Rated 5 out of 5 stars

Exceptional service very helpful with…

Exceptional service very helpful with recommending foods that would be safe for a border terrier that suffers with CCS and tummy issues we’ve been trying our dog on cold breast duck grain and gluten-free. Website is very helpful especially on feeding and how to transition from different foods.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Dog treats

It’s not my experience, it’s my Bel. She loves her goat, venison and boar meaty treats. 100% Arrived on time .

November 24, 2025
Rated 5 out of 5 stars

Excellent help

Helpful advise. Excellent service & the new food seems to be successful. My Border Terrier has several health issues with liver/pancreas so not easy when trying different food but happy so far.

November 24, 2025
Rated 5 out of 5 stars

Very happy.

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the cold pressed food. The ingredients are all suitable for her needs and she’s been doing so much better, health wise, since we changed her over. Absolutely amazing experience.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is second to none

The customer service is second to none. Always go above and beyond with either help finding the right product for your dog or getting your package delivered quickly. I can’t rate their efficiency or products highly enough.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing small business and my dogs…

Amazing small business and my dogs won’t have anything else! My two have been on feelwells since being pups and turn their noses up at any others! They are full of energy, beautiful coats and never have any gut issues.

It’s 5 stars from Mollie and Mabel on the taste test too!

October 1, 2025
Unprompted review

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