Feelwells Reviews 347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the food and treats, noting that their pets thrive on them and experience improved health. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt arrival of their orders. Additionally, the customer service receives widespread acclaim for being excellent, supportive, and communicative. However, some people were dissatisfied with the delivery speed, attributing occasional delays to the courier service.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the quality of the products,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more

Rated 5 out of 5 stars

We have a border terrier with CECS, Helen from Feelwells sent us some free samples to try- cold pressed food, wet food, postbiotics and about five bags of treats - what generosity. The products are g... See more

Rated 5 out of 5 stars

Always arrives quickly and is always well packed. Wet food is excellent and comes in smallish tins - enough for one meal for a small dog, so very easy if you’re away on holiday. Everything is high qu... See more


Company details

  1. Pet Store

Written by the company

Feelwells - Treat your dog well


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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Rated 5 out of 5 stars

Good quality, real food

Always arrives quickly and is always well packed. Wet food is excellent and comes in smallish tins - enough for one meal for a small dog, so very easy if you’re away on holiday. Everything is high quality - treats like venison sticks and pork spaghetti - you know you’re giving your dog good food.

October 29, 2025
Unprompted review
Rated 4 out of 5 stars

Happy dog

Gave it 4 stars instead of 5, only because delivery can be slow (Evri). Products are great, my dog loves them and no longer has tummy issues!

September 25, 2025
Rated 5 out of 5 stars

Brilliant staff

So easy to order from website. The staff on the phone are very knowledgeable and helpful. The dog food is very good and my Dachi loves it.

August 26, 2025
Rated 5 out of 5 stars

Always love Feelwells food and treats

Always love Feelwells food and treats. And the post biotic gut health is amazing at sorting the dogs wind problem out. They’re great at communicating as I always get a message keeping me informed

August 26, 2025
Rated 5 out of 5 stars

Great Little Business

This is such a great business. Staff are so friendly and helpful and go out of their way to help you. I can’t personally vouch for the food but my dog loves it!

July 28, 2025
Rated 5 out of 5 stars

Great food and outstanding service

Great food, service and a very knowledgeable CEO who is very approachable. We’ve been feeding it since Jan 25, got 2 BTs and 1 suffers with mild CECS, the food is not a cure, but it has made a MASSIVE difference to Maeve. Helen and Team Thank you. FIVE Stars all the way!

July 25, 2025

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