I will update this review if I ever receive my product. But currently I've been waiting almost 4 weeks for my product, they created a tracking number over 2 weeks ago with no details and no informatio... See more
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See what reviewers are saying
The felt balls I ordered came quickly and were sorted according to color (which will be helpful as I do re-orders). They also included a color chart so my second order will be even easier to place bec... See more
This company went over and beyond to get my order to me after the carrier lost my package. They even sent some cute extras for my kiddos waiting to decorate the tree. Would recommend them to anyone lo... See more
This was my first time ordering from felt ball rug USA so I was unsure of what I would get. Unfortunately my order got sent to the wrong location but how that was further handled was amazing. The comp... See more
Company details
Information provided by various external sources
Felt Ball Rug USA Has Fair Trade Handmade Pom Pom Rugs For Your Nursery Room Or Any Room. Design Your Own Felt Ball Rug In Less Than 60 Seconds.
Contact info
Sainte Mere Eglise Lane 3435, 77388, Spring, United States
- 832 496 1376
- sales@feltballrugusa.com
- feltballrugusa.com
The felt balls are perfect
The felt balls are perfect! Great color selection. I needed some smaller so I just felted some balls again by hand. Made me appreciate what you do and what you offer.
Quick and excellent
these are beautiful felt balls
these are beautiful felt balls, I am thrilled with how my Christmas garland looks and I will order more to make garlands for other holidays.
Perfect circles and color was true.
Always a pleasure to buy from!
Order Not Recieved
I've inquired twice to my order status with no response. My tracking number is invalid, I'd like to know where my order is.
Thank you for the beautiful felt balls
Thank you for the beautiful felt balls. Gorgeous and high quality! Our business will be back for more.
Excellent felt balls
Excellent felt balls, Quick shipping. Great variety and colors.
Great communication and products
I really appreciate the prompt replies, communication and the quality products.
They are always so helpful and willing…
They are always so helpful and willing to answer any questions.
I haven't yet finished my project for…
I haven't yet finished my project for the mobile pieces that I ordered, but they arrived so quickly, and I am happy with the whole shopping experience, thus far!
Thank you for your prompt service and…
Thank you for your prompt service and beautiful products!
Amazing!
Amazing!! The colors were awesome. Selection great! They came quickly and are perfect for felt ball garlands!! I would totally recommend these felt balls!!
I love Felt Ball Rug!
I love Felt Ball Rug! I have purchased before from them and I’ve never been disappointed! You can tell they put a lot of work into their pieces. I especially love the beautiful vibrant colors of their felt balls! Their customer service is top of the line as well! Always there to go above and beyond to answer all my questions!
Love both my rugs!
Love both my rugs! Turned out exactly as described! Great quality and workmanship! Will definitely order again!!thank you !!!
Love our rug!
These felt balls are high quality
These felt balls are high quality, firm, and beautiful colors!
Everything was great
Nice quality and I received my order fairly quickly.
Great quality
They are good quality and they were shipped really quick which was awesome. The hardest thing for me was picking the colors. I thought it was difficult to see the true color and some of them were a different color than I expected.
All in all a very good experience
My shipment was later than initially expected but I got a personal note of apology and small gift of felted ornaments when the order came. I believe that this shows an integrity and honesty not always experienced today. Also, I had on-line help with my order and the person who helped me went out of her way to make sure I got exactly what I needed with some workarounds that actually saved me a couple of dollars.
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