Felt Ball Rug USA Reviews 74

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I will update this review if I ever receive my product. But currently I've been waiting almost 4 weeks for my product, they created a tracking number over 2 weeks ago with no details and no informatio... See more

Rated 5 out of 5 stars

The felt balls I ordered came quickly and were sorted according to color (which will be helpful as I do re-orders). They also included a color chart so my second order will be even easier to place bec... See more

Rated 5 out of 5 stars

This company went over and beyond to get my order to me after the carrier lost my package. They even sent some cute extras for my kiddos waiting to decorate the tree. Would recommend them to anyone lo... See more

Rated 5 out of 5 stars

This was my first time ordering from felt ball rug USA so I was unsure of what I would get. Unfortunately my order got sent to the wrong location but how that was further handled was amazing. The comp... See more

Company details

  1. Home & Garden

Information provided by various external sources

Felt Ball Rug USA Has Fair Trade Handmade Pom Pom Rugs For Your Nursery Room Or Any Room. Design Your Own Felt Ball Rug In Less Than 60 Seconds.


Contact info

4.1

Great

TrustScore 4 out of 5

74 reviews

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Rated 5 out of 5 stars

This company went over and beyond to…

This company went over and beyond to get my order to me after the carrier lost my package. They even sent some cute extras for my kiddos waiting to decorate the tree. Would recommend them to anyone looking felt balls. The quality of the product was on point and beautifully crafted!

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

The product is an awesome product and…

The product is an awesome product and their customer service was great. (I forgot a few things in my order and they made sure it was added) This company shipped quickly. Be aware that the product is coming from overseas and must pass through customs (which is a little slow). It will probably take 10 to 14 days from the date you place your order.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

Great first experience!

The felt balls I ordered came quickly and were sorted according to color (which will be helpful as I do re-orders). They also included a color chart so my second order will be even easier to place because now I can see the colors all laid out in front of me rather than just online. The felt balls were clean, odorless, beautiful and rich colors, and uniformly shaped. All of my expectations were exceeded.

October 9, 2018
Unprompted review
Rated 5 out of 5 stars

I was surprised at how quickly I…

I was surprised at how quickly I received my first order of felt balls.
The quality was very good, as well.
We just started carrying felt balls, so we will be purchasing more and a few different sizes.
Thank you.

May 7, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome!

Everything is great. Price, product, communication. Have ordered twice and plan to again.

April 30, 2018
Unprompted review
Rated 4 out of 5 stars

Excellent Product

Excellent Product. Just be patient, they work hard to get your order correct, and shipping can take extra time.

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

Seriously

Seriously, exactly what I wanted and the most helpful customer service. I had some issues deciding colors and they were prompt. I can't wait to order again!

February 26, 2018
Unprompted review

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