Felt Ball Rug USA Reviews 74

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I will update this review if I ever receive my product. But currently I've been waiting almost 4 weeks for my product, they created a tracking number over 2 weeks ago with no details and no informatio... See more

Rated 5 out of 5 stars

The felt balls I ordered came quickly and were sorted according to color (which will be helpful as I do re-orders). They also included a color chart so my second order will be even easier to place bec... See more

Rated 5 out of 5 stars

This company went over and beyond to get my order to me after the carrier lost my package. They even sent some cute extras for my kiddos waiting to decorate the tree. Would recommend them to anyone lo... See more

Rated 5 out of 5 stars

This was my first time ordering from felt ball rug USA so I was unsure of what I would get. Unfortunately my order got sent to the wrong location but how that was further handled was amazing. The comp... See more

Company details

  1. Home & Garden

Information provided by various external sources

Felt Ball Rug USA Has Fair Trade Handmade Pom Pom Rugs For Your Nursery Room Or Any Room. Design Your Own Felt Ball Rug In Less Than 60 Seconds.


Contact info

4.1

Great

TrustScore 4 out of 5

74 reviews

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Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from felt ball rug USA so I was unsure of what I would get. Unfortunately my order got sent to the wrong location but how that was further handled was amazing. The company was easy to get in touch with and a response came immediately, resending my order and arriving within two days. To top it off, the product is beautifully made. I love the colors! I will definitely be ordering again.

February 20, 2018
Unprompted review
Rated 5 out of 5 stars

What a pleasure!

What a pleasure to order from Felt Ball Rug!

They are very responsive and customer-focused, anticipating questions before you even ask.

Thank you again for my 2nd order, certainly not my last!

February 8, 2018
Unprompted review
Rated 1 out of 5 stars

I needed my order for an event being …

I needed my order for an event being held today 12/13. I was told I would receive it by Monday 12/11. It actually SHIPPED Monday from Nepal and I am in Texas so it still has not been delivered. Very disappointed.

December 13, 2017
Unprompted review

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