Female Friendly FinanceReviews 

483
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the amazing customer service and the outstanding support provided by the staff, who are described as friendly, helpful, and understanding. People appreciate that the team goes above and beyond, making the entire process simple, stress-free, and efficient, often arranging everything very quickly. Reviewers are particularly impressed with the personalized approach, clear explanations, and proactive communication, with many noting the convenience of conducting most interactions via WhatsApp, which eased anxiety and simplified the process. The company excels at finding suitable cars within budget and desired specifications, even for those with specific needs or past credit challenges, ensuring a positive user experience and product satisfaction.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, often highlighting the friendly and helpful staff who went... See more

Customer service

People report positive experiences with customer service, highlighting the outstanding support and excellent... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as stress-free,... See more

Product

Customers consistently express satisfaction with their new car purchases, often highlighting how quickly they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is amazing I’ve never taken any car finance out before. Didn’t even no how to start. It literally took 48 hours from start to finish and I’ve now got my dream car sitting on my drive . Cu... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing team. Supported and helped me through everything. I went through process with John, who was very understanding. I spoke with Gill who was also understanding. Explained I was dyslexi... See more

Company replied

Rated 5 out of 5 stars

Recently got a finance car through FFF, I had the pleasure of going through the process with Chris. He was amazing and after having a bad experience with another company he explained everything in det... See more

Company replied

Rated 5 out of 5 stars

Fantastic company! We got in touch Thursday and had our finance and new car on Friday! Everything was made really simple for us, I would advise anyone to use Female friendly finance as they go above a... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. BMW Dealer
  3. Department of Finance
  4. Finance Broker
  5. Mercedes-Benz Dealer
  6. Motor Vehicle Dealer

Written by the company

We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(483)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an amazing experience such a…

I had an amazing experience such a quick reliable company literally got approved in 1 day and owned my new car 2 days later. John was on hand for my many questions and always replied super fast. Highly recommended

February 5, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Great 👌 as I nearly gave up they…

Great 👌 as I nearly gave up they carried on searching for a car for me very happy thankyou

February 17, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Very quick and very affordable

Very quick and very affordable, couldn't have found a finance better than these very professional and lovely staff members

February 6, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I have never bought a car this way…

I have never bought a car this way before, female friendly finance have made the experience so much easier and couldn't of done any more to help me. My thanks to Hannah and John for finding a perfect car for me so quickly.

February 5, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Superstar Rachel

Dealt with a lady called Rachel, she is a real credit to you. Listened to my needs and did an amazing job helping me to source the right car for me. Always available even when I am sure she should have clocked off for the day. Thank you so much Rachel you superstar 🌟

January 26, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

From the start of my application to the…

From the start of my application to the end the service and staff have been amazing helped me every step of the way ❤️

January 24, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Amazing from start to finish

I have been dealing with a super lady called Jill.
She has made my dream of owning a 4x4 come true.
Informative, helpful and friendly.
I would definitely recommend her and the company to anyone
searching for their next vehicle.
Thank you so so much.

January 24, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Absolutely outstanding customer service

It's difficult to articulate in a review just how wonderful this company is. They contact you via WhatsApp, find the right finance package for you and keep you updated at all times. They liaised with Arnold Clark and me until everything was in place and my car ready to be picked up. Rachel was who I dealt with and she could not have been nicer. She answered all my quesrions within minutes and had my finance done within the day! I cannot recommend this company enough. There is a reason they have basically 5 stars from everyone. Their customer service is outstanding. If you're wondering whether to use them - you should! You will get help from start to finish and at the end a car you love. Excellent company.

January 22, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Amazing company. 100% recommend

After my head gasket blowing on my car, I was ridiculously stressed at the thought of finding a new car, I contacted Female Friendly Finance on the Friday evening and by lunch time Monday I had chosen my car, and had all the finance in place. They couldn’t have made it any easier if they tried, all done conveniently by WhatsApp so I could deal with everything as and when I could between working. Barry sent me cars and provided me with guidance then Hannah completed everything. Amazing company. 100% recommend

January 20, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Helpful advisors and headache free

January 19, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Very friendly service

Very friendly service, from start to finish, only took two days to sort finance, pick car and then car delivered would recommend them.

January 15, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Speed and accuracy

Speed.

Within 24hrs I received car options, paperwork and approval. I collected my car the next day. What an awesome experience. I would recommend FFF 1000%
Customer service was also top notch.

January 15, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

New car in 2 hours!

Amazing experience with them. Deal sorted in 2 hours! All the stress was taken out as they dealt with the Dealer directly. I picked up my new car 5 days later! John was super helpful and the communication on WhatsApp suited me and my follow up call after the deal was done was perfect for me. Cannot recommend this company enough!

January 7, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Still in shock to be honest

Still in shock to be honest! But approved in 2hrs pretty much! Very helpful and efficient service! Beyond happy, thank you John

January 3, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

John was so helpful

John was so helpful, explained what would happen at each stage. The whole process so smooth and completed in a few hours. Would definitely recommend to anyone. Thanks again John

January 3, 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Barry was amazing and really helpful…

Barry was amazing and really helpful and patient from start to finish. He explained everything and went above and beyond to help me. Would 10000% recommend.

December 28, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing! John really helped me and made it super easy for me to get the car I wanted! Was super patient and made the whole process so quick! Loved it and would deffo recommend!!

December 23, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Cannot recommend enough!

This is my second time using Female friendly Finance and i honestly cannot recommend them enough, they are fantastic. They listen to what you need, help you from start to finish and really go above and beyond. It is so refreshing to deal with such nice genuine people.

December 23, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I just wanna say that I highly…

I just wanna say that I highly recommend this company I’ve completed all the relevant information and I was contacted right away. The girls on the team made sure they found me the right car and everything was done within a week. Their customer service was superb making sure that I was informed and never ignored my needs when it came to finding the right car for me.

December 13, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

John was incredibly helpful and…

John was incredibly helpful and organised everything for me. I was a bit worried about the whole process but he was very patient, informative and kept me updated all the way along.

December 9, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look