Fields Domestic Appliances & Kitchens Reviews 238

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My husband today purchased a cooker hob from Fields in Beaconsfield. The whole process was handled efficiently and easily. The staff were knowledgeable and offered excellent advice. We will never go b... See more

Rated 5 out of 5 stars

After our integrated combi microwave oven failed we needed a replacement for guests due to dine in a few days. Fields were able to supply, fit and remove the old appliance quickly and efficiently. How... See more

Rated 5 out of 5 stars

Thankyou so much for going the extra mile as usual! Freezer and fridge installed, washing machine unplumbed and removed. And you even cleaned the floor underneath the old machine. A challenging rearra... See more

Company replied

Rated 5 out of 5 stars

Our induction hob decided to pack up a few days before Xmas. Calamity! We were due to cater for the extended family for Xmas dinner. We visited Fields and met with Amanda who was brilliant. Full of so... See more

Company replied

Company details

  1. Appliance Store
  2. Appliance Repair Service
  3. Kitchen Supply Store
  4. Vacuum Cleaner Store
  5. Washer and Dryer Repair Service
  6. Washer and Dryer Store

Written by the company

An independent, family -run Euronics centre with stores in Gerrards Cross and Beaconsfield , we are proud to offer the best prices on all products with outstanding service.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful, polite & product knowledge was good too. Delivery driver was great & a courtesy call next day to make sure everything was ok. Service that's long gone but nice there are still some shops around with high standards.

September 30, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

All the team are grateful for the feedback and aim for high standards .Thank you

Rated 4 out of 5 stars

Dishwasher replaced

Delivered on time and fitted
Pleased with service

September 24, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you for taking the time to review us , we really appreciate the good feedback.

Rated 5 out of 5 stars

Have been a customer of Fields for many…

Have been a customer of Fields for many years and they are the most helpful and knowledgeable company you will ever do business with. Order placed and delivered with as promised

September 24, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

A lovely review and happy customer great to hear all good. Thank you

Rated 5 out of 5 stars

Amanda from FIELDS couldn’t have been…

Amanda from FIELDS couldn’t have been more helpful or knowledgeable and bent over backwards to find us the right fridge at short notice.
Installation was also very professional.
Thank you!

September 24, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

We took to the challenge , and succeeded. Thank you.

Rated 5 out of 5 stars

Excellent care all the way through…

Excellent care all the way through ,delighted to see the new dishwasher arrive and put to work at once ! We will certainly use Fields again

September 24, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

A 5 star review !, We are glad your Dishwasher arrived safe and sound ,enjoy.
Thank you

Rated 5 out of 5 stars

I'm impressed with the service that I…

I'm impressed with the service that I have recieved from Fields Domestic Appliances and Kitchens. In buying a popular item that is in short supply, I have been kept informed about the delivery date and the item was delivered on the date and time that I was given. The delivery itself was carefully done, including taking the old unit away.

September 12, 2020
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

We really appreciate the informative review during this unusual time. Thank you

Rated 5 out of 5 stars

Brilliant service

Brilliant service and prompt timing .
Very friendly and helpful staff .haved used Fields on many occasions over the years and would definitely recommend them
Very efficient

September 2, 2020
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

We appreciate you taking the time to write a review on us and are pleased we ticked all the boxes.

Rated 5 out of 5 stars

Purchase of fridge/freezer…

The Service we received from purchase to delivery was excellent.
The sales person was very informative regarding the product we were seeking to buy and the delivery person was helpful and accommodating.

September 1, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Great feedback keeps us motivated , thank you for the review.

Rated 5 out of 5 stars

Swift service

August 21, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

A lovely to the point review, thank you for the top grades .We continue to provide quick service and good quality machines.

Rated 5 out of 5 stars

Great service without compromise

Great service from initial advice, ordering, letting us know when to expect delivery, through to installation and post installation follow up to check everything was ok. We have used Fields for over 10 years now and there has been no compromise to the quality of service they deliver.

July 29, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Repeat customers are the proof of our excellent service, we thank you for your loyalty and are grateful for the fantastic review.

Rated 5 out of 5 stars

Brilliant & Positive Experience

Brilliant experience from purchase to delivery. Staff were very helpful and informative about the NEFF Oven purchased and great delivery and installation during the Covid19 situation. Very good price, which included delivery, installation and clearance of old appliance. Totally positive experience!

July 25, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you for a lovely review , we will pass on your comments .

Rated 5 out of 5 stars

Excellent, faultless service

Faultless and professional service - took the headache out of ordering all new appliances for new home. From ordering to delivery and installation, the entire process took a few days, I can not recommend highly enough And would not hesitate to use again (hopefully not for a while though).

July 22, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Our aim is provide a quick and reliable service and we are glad we have ticked all the boxes.
Look forward to helping you again in the future.

Rated 5 out of 5 stars

Efficient good service

Efficient service. We love our new Fischer and Paykel fridge. Very pleased.

July 15, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

A lovely Fridge Freezer we are glad it has solved the problem, and a 5 star review also .

Rated 5 out of 5 stars

So impressed with this company!

So impressed with this company! Found them on the internet went to Gerrards x to speak with them - very helpful and informed staff who arranged the delivery and fitting quickly! Delivery chap arrived on time - did the job quickly! I even had a call to ask if I was happy with my purchase and if there were any problems. I would call this good old fashioned service! Certainly will use them again.

July 7, 2020
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

We really appreciate the great feedback, and look forward to helping you with any situations in the future.

Rated 5 out of 5 stars

Tip top

As usual the service was exemplary. New washing machine fitted quickly and efficiently by a very helpful and pleasant installer.

July 3, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

W e value your review and are constantly striving to provide the best service. Thank you

Rated 5 out of 5 stars

Excellent Fully Integrated Dishwasher and Fitting

Excellent service from the minute they answered the phone to fitting our fully integrated dishwasher. Fitter very personable, confident and reassuring. Highly recommended.

July 3, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

A lovely review thank you for taking the time .

Rated 4 out of 5 stars

Very efficient

Very efficient service had to call them back for a minor adjustment. Wouldn’t hesitate to use them again.

June 27, 2020
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your feedback.

Rated 5 out of 5 stars

Helpful advice

Helpful advice, competitive price and on-time fast delivery.

June 24, 2020
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you for the review, competitive and prompt delivery is our aim.

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