figureempire.com Reviews 167

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Bought a faulty product and contacted customer services who responded quickly asking for more information which I did. I then sent multiple emails chasing for an update and there has been absolutely n... See more

Rated 1 out of 5 stars

If I could give minus stars I would! They do not deserve 1 star! Scam website they steal your money! Do not use this site they are selling fake cheap goods and stealing images off other websites to m... See more

Rated 1 out of 5 stars

I would give a 0 if I could. Ordered an Extra large toy plane (picture on site showed this) What arrived was a medium size plane which had been opened and was also damaged. I contacted and t... See more

Rated 5 out of 5 stars

My experience was wonderful, reaching excellent, especially when I bought Gatling Bubble Machine Gun from him, as the most important thing is that it is characterized by very high quality. Immed... See more

Company details

  1. Home Improvement Store
  2. Garden Building Supplier
  3. Kitchen Supply Store
  4. Pet Store

Written by the company

FigureEmpire first began in the year 2019. Figure Empire takes pride in bringing you some of the best and unique products in the world!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

167 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Woow an amazing online shopping site,i…

Woow an amazing online shopping site,i ordered super boost wifi booster and was delivered right on time.The product is original and of good quality.Thanks to anazing customer service.Please do shop at figureempire.com and you will never regret

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

Quality products.

Quality products.
The have quality good product and they deliver on time. I order for a heated car seat cushion cover and they arrived and performed exactly as i wanted.

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

This is one amazing platform to shop

This is one amazing platform to shop. Their products are very affordable. I got two large cooking pans at a very favouble price. Shipping is fast and secure. And finally their customer service is very accommodating. I enjoyed their service.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

I bought a product from this website

I bought a product from this website. The product was of high quality as described , the shipment was really quick than I thought and also I was extremely happy with their customer service they offer the best services

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing site to get daily use gadgets

Amazing site to get daily use gadgets, kitchen appliances, pets accessories, home and garden accessories, tools, sports, and outdoor activities products, and a lot of other amazing and useful things, they have incredible top-notch customer service with the best quality. I Got an appliance for my restroom at an incredibly low price and with the best quality and the shipment was quick and efficient, for all that I fully recommend getting products through this wonderful website.

February 26, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic website.

Fantastic website.
This website is awesome and very helpfull, I bought kitchen appliances and the appliances have good quality and in a cgeap price. The shipment was quick and very promising, you get good services from the customer care. I love this website, thank you for making it easier for me

February 22, 2022
Unprompted review
Rated 1 out of 5 stars

This company figure empire have ripped me off

This company figure empire have ripped me off I brought a lathe it was faulty . They accepted that it was faulty. I sent video plus emails. They agreed to refund me. But now they won't return any emails. It was begeining of Jan it's no middle of feb . I can't believe this is going on. I Brought this for a Christmas present it's turning into a nightmare. I WOULD NOT BUY PRODUCTS FROM THIS COMPANY.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great products

Figureempire is where you can a variety of quality product and have them delivered right to your address. Their products are amazing I have ordered several products like kitchen cutlery and I have loved.

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a gift on 15 January for a…

I ordered a gift on 15 January for a visiting relative with a brand new baby to help the baby who had reflux, still no item. I keep being told that there is a delay due to covid! I have asked for evidence of postage and a tracking number as the tracking I received has no information. I am still waiting on evidence!!! Do not use this company. I wish I had read the reviews. Lesson learned.

I have since received my item. Extremely poor quality, I'm not convinced it is even safe for use. After contacting the company, they admitted I was misled and offered me a 20% refund. I rejected this and said in terms of their own policy where a product doesn't meet requirements they will issue a full refund Subject to a 15% reduction which I said I would reluctantly accept. They have counter offered 70% refund as they say they have been impacted by covid, despite telling me they were inundated with orders and there was a backlog!! I have rejected their 70% refund and told them I want the refund in line with their Ts and Cs Emails now unanswered. I plan on getting in touch with UK trading standards to send the item to them for inspection in the hope that if it doesn't meet UK guidelines, they can find a way to stop this company selling well below par baby items

February 4, 2022
Unprompted review
Rated 1 out of 5 stars

This is the biggest scam company please…

This is the biggest scam company please don't loose your by buying anything thing from this company ,I lost £30, no office and no contact number for this company so please beware stay away from from FigureEmpire company waste of time and money please never ever buy from them thanks world

January 31, 2022
Unprompted review
Rated 1 out of 5 stars

Failed to deliver

Ordered a squirrel deterent on 2nd December 2021 and despite a number of emails to Figure Empire and responses telling me "not to worry" in December and "we are looking into it" in January the product has still not arrived as of 26th January 2022.
Tracker shows collected from airport 13th December but has not changed since.
I would be very dubious of other 5 star reviews based on my experience and will never order from them again.

January 26, 2022
Unprompted review
Rated 1 out of 5 stars

I have ordered a gift for my son for…

I have ordered a gift for my son for Christmas. I had my order confirmation email and was told I’d receive another email when it was dispatched,
I have heard nothing at all and have emailed twice now with no reply.
I’m assuming it won’t be here for Christmas now?
I understand that it is a busy time but a simple email in return to let me know what’s going on would at least be slightly helpful, I could have cancelled my order and got one elsewhere.
Now my son won’t have his main present on Christmas Day.

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Poor service

I can see they have quite good reviews that's why I decided to make a purchase, never again' purchased a item for Christmas, waited the delivery time as stated, but no parcel, emailed them to find out what happened with my order, they sent me a tracking number, checked the number and it said its on its way , after a couple of days checked again and it said its been delivered , delivered were ! , contacted them again and they now gave me a new tracking number that said it's on its way, checked the tracking number and its still on the van in Hong Kong , be lucky if I get the item for next Christmas, now I have got onto PayPal for a refund, yes its Christmas and they are busy, but why take payment for something they are unable to fulfil, just poor service and I won't use them again , don't purchase items near Christmas, you probably won't receive them ,

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely awful service.

Absolutely awful service from this company. ordered a christmas projector and when it FINALLY came which took about a month all i received was a plastic sheet that was apparently the projector screen (if i had paid the money for that i wouldn't be happy as it is basically a white bin bag). i contacted customer service to be told they will refund me the money for the projector but they won't for the screen and i have to keep it.
STAY WELL CLEAR.

November 30, 2021
Unprompted review

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