Finance Advice Centre Reviews 375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, often going above and beyond expectations. People frequently highlight the excellent service received, noting its efficiency, clarity, and the ease with which complex processes are handled. Reviewers are particularly satisfied with the customer service, emphasizing the prompt communication, clear explanations, and the supportive guidance provided throughout their interactions. Many customers appreciate the personalized approach and the commitment of the staff to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Service

People report positive experiences with service, often describing it as excellent, professional, and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Steve twice for mortgages now, both times he has gone above and beyond in updating us, chasing relevant parties and giving general advice. We couldn’t be happier with the service he provide... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

375 reviews

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Rated 5 out of 5 stars

Excellent support from start to finish!

Sheetal was incredibly helpful throughout the entire mortgage process. From the initial consultation to securing the offer, she provided clear guidance, prompt communication, and genuine support at every stage.

We especially appreciated her professionalism, patience, and ability to break things down in a way that was easy to understand. The entire process felt smooth and stress-free because of her involvement.

Highly recommended for anyone looking for expert mortgage advice and support!

Thank you again, Sheetal, we truly appreciate your help!

…Matthew & Welhelmina Kyei-Dompim

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Steve has been amazing

Steve has been amazing! He helped us get a mortgage when we didn’t think we would be able to. He has been so helpful and helped us and advised us every step of the way. Thank you so much Steve 😊

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Gary Smith - FANTASTIC SERVICE

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary made everything so much easier. He took the time to explain things clearly, was always patient and reliable, and guided us every step of the way. We honestly can’t recommend him enough!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish

I had the pleasure of working with Prabjot and I can’t recommend him highly enough. From the very beginning, he provided an exceptional level of service — professional, knowledgeable, and always patient. No matter how many questions I had (and there were plenty!), he took the time to explain everything clearly and made sure I was comfortable at every stage.

What truly stood out was his dedication — not only during the mortgage application process but right through to completion. He regularly checked in, kept me informed, and ensured everything stayed on track. It’s rare to find someone so thorough and genuinely committed to their clients.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Steve has been an absolute lifesaver in…

Steve has been an absolute lifesaver in securing our mortgage when no one else could! His expertise, dedication, and exceptional service made the entire process smooth and stress-free. Steve was always just a phone call away, ready to answer questions and provide guidance whenever we needed it. His professionalism and commitment are unmatched, and we cannot rate him highly enough. Thanks to Steve, several of our friends have also successfully secured their mortgages with his help. He is truly the best in the business, and we will undoubtedly turn to him for all our future mortgage needs. Highly recommend! Someone give this man a raise!

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

Garry S looked after my remortgage. 5 stars

Garry S looked after me for my remortgage with Finance Advice Centre and made the process easy to understand. He found me a very reputable high street lender that I am very happy about. I cannot recommend Garry enough as he helped me get my original mortgage a number of years ago. Highly recommended service

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

We were quite a complex case

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throughout the process. Despite the challenges, he managed to secure us a very good deal that we're really happy with. We couldn’t have asked for better support.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Used Gary Smith a few times now and each time he’s been great. Goes over and above and is always a great help.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experience

We had an incredible experience working with Muslim Somani as our mortgage broker. From start to finish, Muslim went above and beyond to help us secure a loan from the bank for our new home. His dedication and work ethic are unmatched—no matter what time of day, he was always available the moment we reached out.

Muslim is not only highly professional but also genuinely friendly and approachable, which made the entire process much less stressful. When we ran into confusing legal documents from the solicitor, Muslim didn’t hesitate to step in. He took the time to read through everything thoroughly and explain it to us in plain language, ensuring we understood every step of the way.

Thanks to his help, we’re now proud homeowners. We couldn’t have done it without him. If you’re looking for someone who truly cares, works incredibly hard, and will be by your side every step of the way, Muslim Somani is the one to go to. Amazing guy—highly recommended!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service arranging mortgage

Fantastic work helping me organise my mortgage. They were in contact with me free of charge for over a year offering me advice until I eventually went ahead with a property purchase. Found the best deal available for my circumstances, and still providing advice after the mortgage has been agreed.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

3rd time fantastic broker

We have used Garry as our mortgage broker for a third time now, and he has always gone above and beyond. I find him incredibly organised, helpful, honest, and has given us great advice each time. He has taken all the stress out of the mortgage application process for multiple years now.

We initially used Garry as we had a complicated application, and he helped us navigate through it. I honestly don't think we could have done it without him. We have continued to use Garry as we were so impressed the first time around and he has delivered a similar excellent service each time our mortgage was up for renewal. He follows up weekly and answers any and all questions we've had. He always has time for us and I can't recommend him enough.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

The advisor I was Dealing with (Garry Smith) was very thorough, efficient, and honest! I was advised maximums, and even with a slightly difficult application he was able to deliver! Garry also kept in constant contact throughout and advised at every stage of the process. Cant Complain!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Having paid another advisor £1000…

Having paid another advisor £1000 upfront who then couldn’t help me as a business owner and being self employed a year of poor service lead me to find this company and they have been brilliant with me and sorted me a mortgage within 3 months easy to work with very helpful and now getting my daughter on the property ladder also Prabz top man and great service would highly recommend anyone needing a mortgage advisor to use these guys

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

The wizard of mortgages

This is the second time dealing with Garry and extremely recommendable. Reliable and professional services as always, knows his stuff and always on hand to help. A great service in securing a mortgage!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

We have been dealing with Garry for…

We have been dealing with Garry for over 2 years and can honestly say he has been extremely helpful, friendly and very approachable with all aspects of our financial enquiries. He went above and beyond to ensure out mortgage was done in the right way for us, finding and securing us the best deal possible and was always on hand to guide us through every step, explaining every detail as we went along.
Highly recommended, could not fault anything during our experience.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service ,Garry is a wonderful…

Excellent service ,Garry is a wonderful advisor ,he realy professional in mortgage and he was checking everything with me regularly and also he was super fast in responding to any message or a call i give to him .i highly recommend Garry and finance advice centre .

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Our broker Gary

Our broker Gary, has not only been a professional, but very approachable over the last few months, I felt I could ask him anything at anytime and it would never be an issue.

Our case was a complex one with adverse credit, but it never seemed to be a problem for Gary, he dealt with the issues promptly and resolved many obstacles for us. At some point I felt we would never be accepted for a mortgage, but Gary made it happen.

His knowledge regarding different lenders and locations was extensive and his friendly professionalism, made this a much less stressful experience for us.

Thank you Gary ☺️

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Garry has been brilliant!

I initially contacted Garry in July 2022, when wanting to begin exploring mine and my partner’s options regarding obtaining a mortgage to hopefully purchase our first home.

Having made several mistakes in my past leading to me having a low credit rating, not only was I nervous about embarking on the daunting process of trying to get onto the property ladder, I also had longstanding feelings of shame, embarrassment and pessimism due to the defaults and lingering debts that I still had at the time.

What immediately struck me about Garry was his considerable knowledge and depth of understanding of his field as a mortgage and protection specialist, and in addition to this, his generosity, down-to-earth nature, clarity and ability to simplify and explain how the process works and the options that my partner and I had available to us.

Although we did not need to move or apply for a mortgage at the time (2022), Garry and I agreed to touch base every few months or so, to check in re: how things were going, and our hopes and plans of buying a home. Following these conversations, I always made sure to take on board and apply the practical advice that he gave me, which was always reassuring and really helped me to stay on track and to make wiser decisions than I was previously accustomed to.

Having maintained regular contact with Garry and indicating to him in the latter months of 2024 that we were ready to try and buy our first home, he walked us step by step through every stage of the process.

Fast forward to March 2025, and my partner and I are delighted to have been successfully approved for a mortgage on our first home, thanks to Garry’s expertise, guidance and significant patience!

I honestly cannot thank him enough! I know this is a lengthy review, but I wanted to hopefully paint the picture for others as Garry has helped me and my family in a huge way. We will always be grateful to him for helping us to accomplish one of our biggest goals, and for being a great guy in the process (despite our differences re: North London football club, allegiance 😊)!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Garry has been extremely helpful with…

Garry has been extremely helpful with our remortgage process. He listened to our purpose and he went above and beyond to select the appropriate lender. He was also very thorough and ensured every details were accurate. I am more than happy to work with him again with my property portfolio and would recommend him to my family and friends

February 14, 2025
Unprompted review

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