Finance Advice Centre Reviews 375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, often going above and beyond expectations. People frequently highlight the excellent service received, noting its efficiency, clarity, and the ease with which complex processes are handled. Reviewers are particularly satisfied with the customer service, emphasizing the prompt communication, clear explanations, and the supportive guidance provided throughout their interactions. Many customers appreciate the personalized approach and the commitment of the staff to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Service

People report positive experiences with service, often describing it as excellent, professional, and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Steve twice for mortgages now, both times he has gone above and beyond in updating us, chasing relevant parties and giving general advice. We couldn’t be happier with the service he provide... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

375 reviews

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Rated 5 out of 5 stars

Couldn’t be more satisfied with the…

Couldn’t be more satisfied with the experience. From the beginning, Gary kept us updated and was transparent through the entire mortgage process. I highly recommend Gary. A great service in securing a mortgage!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Go above and beyond

Garry Smith is by far one of the best advisers ( I say adviser because he is more than a 'mortgage adviser') I have ever come across. He is informative, pragmatic and patient - I have been working with him over a period of time and due to changes in my work etc - the goalposts for obtaining a mortgage have moved. Garry has made each step easy - he has calmed me down and lifted me up and as a single woman I have valued his help so much. He is also incredibly knowledgeable about providers and the market. I don't recommend using him - you just must - he is brilliant. Thanks so much for everything Garry.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

We are first time buyers

We are first time buyers. Garry dealt with my case and was fantastic throughout. I was able to get my mortgage offer. We were very clear and transparent with each other. Thank you again and definitely recommend Garry Smith

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Complicated Mortgage dealt with ease by Kia

This was our first mortgage and it was complicated due to few things, but thanks to Kia we got through it all no trouble, Kia was straight onto everything and helped us over every problem and there was a few due to it being a complicated situation. Kia always went above and beyond in helping us and we can not thank her enough as without Kia we would not have our mortgage, would definitely highly recommend to everyone

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Garry Smith - The Extra Mile

As a first time buyer the whole process of buying your perfect home is daunting to say the least. Without the help and guidance of Garry Smith i would have given up a long time ago.
Garry's passion, commitment and willingness to go the extra mile made dreams come true and made the process easy, enjoyable and rewarding.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience with Kia at FAC.

I have been using FAC for a few years now when sorting a mortgage and life insurance. I have recently moved house and for a number of reasons it took quite a few months to complete. Kia was great throughout the period, always on top of things and making sure I was getting the best deal and she explained the technical details of the mortgage clearly and simply (which I needed). She also managed to sort my life and critical illness cover. I will be contacting her again when my mortgage is up for renewal.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Garry had been patient and supportive…

Garry had been patient and supportive throughout the whole process as we were older clients and needed to have things explained to make informed decisions - He has found us a brilliant deal tailored to our needs at this time in life and to help our children in the process - which was our dream and wish . He's fantastic

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with kia

Was referred over from a friend and I couldn't of asked for a better experience. I was nervous quite of the cost of living crisis but kia reassured me of everything helped me pick the best deal out and locked it into place 3 months prior to my deal expiring. Kia was on hand for any questions I had and was responded to quickly and efficiently. If I could of giving more than 5 stars I would! Would definatiy recommend

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience with Sheetal

We used Sheetal for our Remortgage. She was amazing at keeping us updated, helping securing a good rate with our new lender and throughout the whole process!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Garry from Finance Advice Centre

I was recommended Garry from Finance Advice Centre by my close friends when they heard I was looking to move. The service I have received has been truly excellent. Garry is friendly, approachable and professional. He has helped me navigate the daunting process of applying for a mortgage and getting everything set up with minimal stress. His approach is honest and considerate and with just the right level of contact to keep in touch and keep the wheels in motion. I would 100% recommend Garry in the future- Thank you

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Yogesh Parekh

I recently worked with Yogesh Parekh for my buy-to-let mortgage, and I’m delighted with the exceptional service he provided. From our first conversation, it was clear that Yogesh is both highly knowledgeable and dedicated to finding the best possible deal tailored to my needs.
Yogesh took the time to fully understand my goals and financial situation, explaining all my options in clear, straightforward terms. His expertise in navigating the complexities of buy-to-let mortgages was invaluable, and he identified a deal that not only matched my requirements but exceeded my expectations in terms of rates and flexibility.
What I appreciated most was Yogesh’s proactive approach—he kept me informed every step of the way and worked tirelessly to ensure the process went smoothly. Even when there were challenges, he handled them swiftly and professionally, always putting my best interests first.
Thanks to Yogesh, I was able to secure a competitive mortgage with minimal stress. I highly recommend him to anyone looking for a skilled, reliable, and approachable mortgage broker. I will definitely be reaching out to him and the team at Finance Advice Centre again for any future mortgage needs!
Thank you.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from a Trusted Mortgage Advisor – Highly Recommend

We can’t thank Garry enough for his exceptional service in helping us remortgage for the second time. His expertise, professionalism, and genuine care made the entire process seamless and stress-free.

Garry took the time to fully understand our needs and presented us with the best options tailored to our situation. His attention to detail and clear communication gave us complete confidence at every stage.

Having worked with Garry over the years, it’s clear he is dedicated to providing top-notch support and guidance. He consistently goes above and beyond to ensure we get the best outcome, and it’s a pleasure to work with someone so trustworthy and knowledgeable.

We wouldn’t hesitate to recommend Garry to anyone looking for a mortgage advisor. Thank you, Garry, for your outstanding service—we truly appreciate all your hard work!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Sophie Hitie 10/10 fully professional…

Sophie Hitie 10/10 fully professional and understanding especially being self employed and with a not so good credit record was able to get me the the mortgage i needed and with the best interest available as well fully recommend her to anyone 💯

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

This is for STEVE HATTON

This is for STEVE HATTON , we are so , so , thankful to him, his determination, dedication, support, knowledge, kindness, understanding, he is a absolute diamond , thank you , Heidi and Roger

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, above and beyond

Great service from Muslim Somani in securing my mortgage. He took great care to find me the best products and deals, was always super responsive, and helpful above and beyond. I highly recommend Finance Advice Centre, and Muslim, to anyone looking for mortgage advice.

October 11, 2024
Unprompted review

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