Finance Advice Centre Reviews 375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, often noting how advisors go above and beyond to secure favorable outcomes. Many highlight the excellent service received, emphasizing clear communication, quick responses, and a smooth, stress-free process. Reviewers frequently commend the customer service for being patient, understanding, and providing thorough explanations, making complex situations easy to navigate. People appreciate the personalized support and guidance offered throughout their journey, with many feeling confident and well-informed at every step.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Steve twice for mortgages now, both times he has gone above and beyond in updating us, chasing relevant parties and giving general advice. We couldn’t be happier with the service he provide... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

375 reviews

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Rated 5 out of 5 stars

Michael Parsons 10/10 - Finance Advice Centre

Finance Advice Centre - Michal Parsons.
Michael was excellent in working with us. He was diligent, responsive, proactive and knowledgeable. Everything you want when looking for a mortgage. He went above and beyond so many times and was always available for call. He explained everything in detail and gave simple and concise details when reviewing products. 100% recommend using him again in the future.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

The service was fast efficient and…

Garry Smith was fast and efficient.The service was fast efficient and person centred. Garry understood our position extremely well and was able to take full charge of the process making it relatively stress free for us.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Lee at the Finance Advice Centre was…

Lee at the Finance Advice Centre was great from start to finish. Nothing was ever too much trouble and I asked a lot of questions as this was my first time applying for a mortgage but Lee was so knowledgeable and was great at putting my mind at ease.
Everything went to plan and I couldn't be more grateful for all the help I had along the way.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Facts and guidance in abundance

Dealing with Praj in particular has been an excellent experience.
Praj brings a very pleasant and knowledgeable presence to the maze of mortgaging a property. I have recommended him to my friends.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

A Great Financal Advice Experience

Finance Advice Centre has provided me with an excellent service throughout the duration of my home purchase. Gary has given me great advice and support on everything i need to know to secure my purchase and has been very thorough throughout the entire process which i am very grateful for. His expertise and knowledge of all the various products that the lenders have, has been second to none and i will strongly recommend him and his company to all my family and friends.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service Provided by Garry, Mortgage Advisor

My husband and I recently had the pleasure of working with Garry as our mortgage advisor, and we couldn't be more impressed with the exceptional service he provided.

From the outset, Garry demonstrated a high level of professionalism and dedication to ensuring our mortgage process went smoothly. He guided us through every step of the way, offering valuable insights and advice that greatly contributed to our decision-making process.

Garry's expertise and attention to detail were evident throughout the entire process. He took the time to understand our preferences, tailoring his recommendations to suit our needs perfectly. His commitment to finding us the best possible mortgage deal was truly commendable.

Furthermore, Garry's proactive approach and excellent communication skills made the entire experience stress-free and enjoyable. He kept us informed at every stage, promptly addressing any questions or concerns we had along the way and we are incredibly grateful for his assistance.

Overall, we cannot recommend Garry highly enough. His professionalism, expertise, and genuine care for his clients set him apart as a truly outstanding mortgage advisor. If you're in need of mortgage services, look no further than Garry – you won't be disappointed.

Thank you once again, Garry, for your exceptional service and we wish you continued success in your endeavours.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Guidance: Discovering Unmatched Deals with Yogesh Parekh and Pratik

Yogesh Parekh stands out as an exceptionally skilled and professional mortgage advisor. His dedication and expertise are evident in his ability to consistently find unparalleled mortgage deals that others simply cannot. Yogesh's deep understanding of the market, combined with his strategic acumen, ensures that his clients receive the best possible advice tailored to their specific needs.

Working alongside Yogesh, Pratik, his case officer, complements the service with outstanding support and efficiency. Pratik's meticulous attention to detail and proactive communication make the process smooth and stress-free for clients. His commitment to excellence ensures that all case handling is executed with the utmost precision and care.

Together, Yogesh and Pratik form a formidable team that prioritizes the client's needs above all. They not only secure the most favorable deals but also provide comprehensive support throughout the entire mortgage process. Their approach is client-centered, transparent, and highly effective, making them a top choice for anyone seeking expert mortgage advice.

Clients frequently praise Yogesh for his approachable demeanor and the personalized attention he devotes to each case. His ability to navigate complex scenarios and deliver solutions that meet both the immediate and long-term goals of his clients is truly remarkable. Whether you are a first-time homebuyer or looking to refinance, Yogesh and Pratik ensure that you are well-informed and comfortable every step of the way.

In summary, if you are looking for a mortgage advisor who is not only knowledgeable but also genuinely cares about your financial well-being, Yogesh Parekh, supported by Pratik, is the perfect choice. Their unparalleled service and dedication to clients make them highly recommended for anyone navigating the complexities of mortgage arrangements

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Best mortgage broker around!!

Virgil has been amazing from start to finish He went above and beyond to obtain us a mortgage for our dream home. I would highly recommend him to anyone that wants a professional, helpful company that achieve your dreams. I will be using them again when it comes to redo our mortgage.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Re-mortgage with Garry

Our mortgage advisor was Garry, he was very helpful, professional, knowledgeable and positive all the way through our recent re-mortgage, we had some negative financial history through bad times and thought that we would never get a mortgage or have to wait many years, Garry was very non-judgmental and clear that he could get us a mortgage, we were very impressed with the whole service, he wasn’t pushy like some others are, his appointments and availability were always to suit us, he really listened to our needs and requirements and the whole thing has been pretty stress free, we highly recommend Garry and the company he works for.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 for Lee

Using Lee as our mortgage advisor for our first purchase was a game-changer! His expertise streamlined the process, saving me time and money. He tailored options to my needs, making the daunting task of securing a mortgage a breeze. Highly recommend for anyone navigating the housing market!

Will definitely be using him again
10/10

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great support

Garry was absolutely fantastic to work with. It was a complex process and whilst the lender was frustrating, Garry was far from it. His communication, organisation, support and attention to detail has been exemplary and made what was far from a simple case as pain free as possible.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

I had been struggling for almost a year…

I had been struggling for almost a year to secure a mortgage, facing rejections from several lenders and brokers, until I met Chris Towlson from the Finance Advice Centre. Unlike the others, Chris brought a ray of hope and professionalism into my challenging journey. He meticulously worked through my financial situation, providing guidance and support at every step. His expertise and persistence paid off when he successfully secured a mortgage for me with a mainstream lender, something I had begun to think was impossible. Chris's dedication and commitment to his clients are truly exceptional. If you're in need of a mortgage and feel like you're out of options, I highly recommend reaching out to Chris Towlson at the Finance Advice Centre. He might just turn your situation around like he did mine.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

If only everyone we dealt with was like Garry!

I was recommended Garry through a friend that had used FAC previously, I can not thank Garry enough, he took all the stress out of the process, he was in constant contact keeping me up to date, if I needed to ask a question I would call and he would answer, my application was dealt with so efficiently I honestly can not recommend him enough.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Remortgage

I have dealt with Gemma all the way through and she did my remortgage when most financial companies gave up on me. The service has been brilliant and explained thoroughly

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Second time using FAC and there…

Second time using FAC and there services. Both times we have used Jemma and cannot fault her at all. Jemma sourced our mortgage and dealt with everything that needed doing.
I highly recommend and will definitely using Jemma when we need to remortgage.
Thanks Jemma 😊

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Kia 😊

Kia! has been absolutely amazing throughout the whole process!! She’ll be there for you every step of the way and will explain anything you have concerns about. She’s really a credit to the success of me getting my mortgage. So I would definitely recommend her. 5 ✨

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great !

Louise was very efficient, good advice and overall great service.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience!

Garry has been absolutely amazing! I can’t recommend him enough. He’s been so patient with me, answered every single one of my (many silly) questions and made me feel so at ease. He was very thorough and helped me through each step, securing me the best mortgage that worked for me and made sure that it was tailored to suit what I needed. He listened to everything I told him and made sure I felt comfortable and knew what was going on the whole time. He kept in touch the whole way through and I never once felt like I had to reach out and chase him, he was on the ball and made sure it all happened as quickly and smoothly as possible. Thanks you so much Garry!!

March 5, 2024
Unprompted review

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