Finance Advice Centre Reviews 376

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, often noting how advisors go above and beyond to secure favorable outcomes. Many highlight the excellent service received, emphasizing clear communication, quick responses, and a smooth, stress-free process. Reviewers frequently commend the customer service for being patient, understanding, and providing thorough explanations, making complex situations easy to navigate. People appreciate the personalized support and guidance offered throughout their journey, with many feeling confident and well-informed at every step.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Steve twice for mortgages now, both times he has gone above and beyond in updating us, chasing relevant parties and giving general advice. We couldn’t be happier with the service he provide... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

376 reviews

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Rated 5 out of 5 stars

Brilliant experience!

Garry has been absolutely amazing! I can’t recommend him enough. He’s been so patient with me, answered every single one of my (many silly) questions and made me feel so at ease. He was very thorough and helped me through each step, securing me the best mortgage that worked for me and made sure that it was tailored to suit what I needed. He listened to everything I told him and made sure I felt comfortable and knew what was going on the whole time. He kept in touch the whole way through and I never once felt like I had to reach out and chase him, he was on the ball and made sure it all happened as quickly and smoothly as possible. Thanks you so much Garry!!

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

What can I say except wow

What can I say except wow, an absolutely smooth and seamless transition thanks to Jemma Talliss and her team. Adam Taylor was also brilliant.

Can’t thank them enough as we secured our mortgage through them and they couldn’t have made the process less stressful.

We even sorted out all our other insurances through them afterwards getting the best deals to suit our needs.

Highly recommend if you’re purchasing and wanting a stress free way to secure your best mortgage option. also if you want the best insurance recommendations and tailored cover.

Jamie & Ben

January 26, 2024
Unprompted review
Rated 4 out of 5 stars

Scott you legend

Well what can I say scott was amazing from start to finish from first call to signing the mortgage offer

We had twists and turns from revaluing the house we brought to calling up the mortgage company to ask them personal details

Scott your amazing

My only grief was paying the £995 to fac but I can tell you it's worth it

I thought I was stuck to rented housing fir years until I meant scott

Thank you

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Re-Mortgage

I would like to thank Jemma Tallis at the Finance Advice Centre for completing my Re-mortgage. Jemma really gave me some excellent advice on organising my finances better to become in a position to secure a mortgage with a high street lender. This advice and recommendation from Jemma has saved me a lot of money per month as I now have a much lower interest rate. Jemma was very professional throughout the process. This is the second time I have used the Finance Advice Centre and would definitely recommend them and Jemma. My case was not the most straightforward and Jemma worked very hard to get me an excellent offer. I’m very happy with the outcome.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Kia was absolutely amazing from start…

Kia was absolutely amazing from start to finish! She went above and beyond to find the most efficient mortgage for us and saved us so much money in the process! This was a worrying time for us as first time buyers with our 2 year fixed rate being up and paying such a good price at a low interest rate but, this was nothing for Kia as she absolutely smashed it! She was on hand constantly answering all of our questions efficiently. Kia we cannot thank you enough!

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Kia Moulds is absolutely amazing! She went above and beyond for us and managed to get us a great mortgage rate against all odds. Nothing but great service, excellent advice and recommendations.

We will definitely be using her services again when it comes to remortgaging.

Thanks for making our dream a reality!

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage

Second time I have dealt with Dale regarding a mortgage. My current deal was up so Dale had sorted out a new deal for us and also got equity from the property which will allow us to do some home improvements. The whole process was seamless and fast and the communication was great. Will definitely be using there services again and would recommend to anyone

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Seriously, the best at their craft.

Very much the most meaningful and serious review I will make.

I came to Yogesh and Pratik seeking help to secure a mortgage.

There were numerous factors weighing against my profile and I was also unsure of the process of application.

I have been left in awe and just at ease with how these guys managed everything and kept me in the loop at all times. They handled every curve ball thrown at them by the process and were completely timely, informative and just on my side the entire way. I cannot begin to express my gratitude and I cannot recommend them enough.

Despite everything that weighed against me, Yogesh and Pratik found a brilliant deal for me.

If you are unsure about your eligibility about mortgage you clearly have not met these guys. Get on it and prosper.

Both, thank you very much and I wish you success tenfold.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Referred from my uncle, initially met Yogi, lovely lovely man, very informative made me feel at ease. Pratik dealt with our mortgage, again this man is ALWAYS there to help and answer every query, even the smallest silliest question!
We were on holiday parts of our mortgage process, and we couldn’t believe how smooth everything was running in the background obviously due to these hard working people. By the time we came back our mortgage went through, literally didn’t realise anything and all the work that was happening behind the scenes. We got our keys on the 15th of December and again Pratik is still happy to help to answer any questions.
Highly recommend.
Got our moneys worth.
And will be using them and recommending to all.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Dale at Finance Advice Group

We were recommended to Dale at Finance Advice Group by family friends and have been really grateful for his fast and efficient service in finding us a suitable mortgage. Dale was a great communicator throughout and helped us every step of the way. I'd recommend anyone to use Dale's services and would certainly use Dale again in the future.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Garry is amazing!

Garry has been amazing! First time buyers who were worried they would never be able to get a mortgage but Garry made it happen! Great communication and always happy to answer any questions we had. Thankyou!!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

I used Finance Advice Centre on the…

I used Finance Advice Centre on the recommendation of my partner. Tony helped me find the best mortgage policy and remained committed to finding the best rate at every step of the way. His colleague Lily also made the entire process stress free by responding to our queries in a timely manner.

Would definitely recommend!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Remortgage

We have just completed on a remortgage, and from start to finish Scott Cadenhead was amazing, he is an absolute asset to the company. Some of it wasn't plain sailing but he was always 'on it', we never had to chase which was so refreshing. Even after the fee was paid he was still supporting with the solicitors side. Recommended.

December 1, 2023
Unprompted review

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