Finance Advice Centre Reviews 376

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and dedication, often noting how advisors go above and beyond to secure favorable outcomes. Many highlight the excellent service received, emphasizing clear communication, quick responses, and a smooth, stress-free process. Reviewers frequently commend the customer service for being patient, understanding, and providing thorough explanations, making complex situations easy to navigate. People appreciate the personalized support and guidance offered throughout their journey, with many feeling confident and well-informed at every step.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Steve twice for mortgages now, both times he has gone above and beyond in updating us, chasing relevant parties and giving general advice. We couldn’t be happier with the service he provide... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

376 reviews

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Rated 5 out of 5 stars

Highly recommend!

We couldn't recommend using Paul Clark at the Finance Advice Centre enough. He answered every call and email and has helped us with two mortgages and a very difficult purchase! Paul explained everything fully and went above and beyond to get our house purchase over the line.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing experience so far. I'm dealing with Muz. As a first time buyer I have 1001 question and frankly was very nervous. Muz is incredible patient and diligent, explains things on such a clear manner and has just put me at ease.

Thank you

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough

Couldn’t recommend enough. My case was very complex and Scott Cadenhead who has dealt with it has gone above and beyond throughout. Every obstacle I have faced I have turned to Scott, who has helped and guided me, (even when it hasn’t been things directly concerning his company) I appreciate everything, and can’t thank him enough. I have already recommended onto my neighbour and will continue to recommend. I will also be using again in the future …….

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Remortgage Outstanding Service

I dealt with Dale and the team two years ago, when FAC helped me secure my first mortgage which was totally amazing - As we came to the end of our fixed term period we decided to re mortgage and undertake some additional home improvement's. The process was completely seamless, with great communication through to a very speedy completion. A fantastic professional service provided by Dale and his team. very highly recommended.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

10/10

Our Advisor, Scott, has been fantastic. Contactable 24/7, always keeps in touch and updates us without needing to chase. Nothing was too much hassle. We changed our mind on houses a few times and he was still as helpful in finding us the best deal. Great company!

November 5, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing support and help from Dale!

Right from the beginning, Dale has made the experience of getting a mortgage seamless. In the whole stress of buying and selling a house, this has been the one thing that we haven't had to worry about whatsoever. Dale went above and beyond to ensure we had the best deal on the market, and has since extended our mortgage offer for us too with minimal input from my husband and I. I can't recommend enough, thank you Dale for everything!

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Garry has been amazing

Garry has been so helpful in securing our mortgage and advising us on all the different products.
From the moment we started working with him, he was prompt with all his research and replies. All tasks were completed in a timely manner and Garry was on top of all the rate changes that came his way. Thanks to him, we have a significantly lower rate than what we initially started with. Thanks for all your efforts Garry - we would highly recommend to family & friends and anyone looking for a trustworthy mortgage advisor.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Forever Grateful!

I am incredibly fortunate to have Azadur Rahman as my mortgage advisor. His expertise and dedication have been immeasurable to my family and me for several years. His strategic advice and proactive approach have consistently helped us find the right mortgage solutions ensuring that we make the right choices continuously.

What truly sets Azadur apart is his genuine care for his clients happiness. He goes above and beyond to ensure we fully comprehend our mortgage options and secure favourable terms. His patience, integrity, and unwavering commitment have built a very strong relationship based on trust and respect.

I am so pleased with Azadur's services that I continually recommend him to everyone I know! His professionalism, reliability, and unmatched knowledge make him truly exceptional! I am truly grateful for the peace of mind he has brought into my journey and cannot thank him enough!

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Just had a remortgage completed by…

Just had a remortgage completed by Virgil and the team. Our case was a tricky one but Virgil got to work and never let us down. Always in touch at different stages and kept going until the final completion. Such lovely people and nothing was ever a bother for them. You guys are a credit to the company and you have literally changed our lives. Keep up the great work guys and will be coming back in the future I'm sure 👍❤️👍❤️

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Finally got my house

Finally got my house! 😊
From start to finish, absolutely fantastic service provided by Finance advice service, especially, Yogesh and Pratik. Highly recommend them to everyone.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Garry, what a man.

Recently going through a mortgage transaction and I’m extremely grateful I was referred Garry from a work friend. Judging by my friends experience and the amount of people he has helped on here, i can further vouch at how incredible Garry is at breaking down any hurdles, quickly acting and communicating so that the whole process is as smooth as possible. I was thrown quite a few enquiries, but Garry was always honest and reassuring and although it seemed a pain in the moment, i was always put at ease. Couldn’t recommend him enough to anyone needing advice, and to anyone who i come across who may be in a similar
position I will 100% be sending them Garry’s way. Extreme pleasure working with you Garry

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Garry Smith is ‘without a doubt’…

Garry Smith is ‘without a doubt’ brilliant at his job. Myself and my partner are first time buyers and having Garry as our mortgage advisor made our experience feel at ease. He offered advice and help constantly throughout the process and we are both truly great full. A few issue’s arose regarding our situation in which Garry acted swiftly and all rectified promptly and positively. When Garry says he will do something he does it in such a timely manner and to such high standards. We can not thank Garry enough for his services. We will recommend Garry to anyone who is in need of advice.

True professional, thank you Garry

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Mr Prabhjot Singh has proved he is the best mortgage advisor in the UK. I recommend Finance Advice centre to get your financial services.
Thank you Prabhjot.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Garry was great throughout our experience. He offered detailed advice regarding our less common mortgage type. When small issues arose he was able to guide us and keep us informed throughout. Garry was friendly and very efficient with communication. Reminding us of outstanding items without causing us stress. Highly recommend.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Kia was fantastic throughout my…

Kia was fantastic throughout my remortgaging experience. Had a slight hiccup with the lender but Kia was brilliant at sorting the lender out and making sure I was informed throughout. I would highly recommend Kia, she gave me peace of mind and nothing was to m y trouble. Kia is great !!!

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Remortgage

We have just completed our remortgage with Josh, he was a fantastic financial advisor we highly recommend him.
Josh right from the start was so supportive & understanding to our needs & circumstances, and he kept us fully updated right throughout the remortgage process.
Any questions we had he always had the sound knowledge & advice to offer & discuss.
Even when we hit hurdles with the lender increasing interest rates, or asking for more documents Josh was really reassuring & calm with all the tasks to hand which helped our worries so much. That all would be ok 😊
We got a great 2 year deal and the remortgage also had a free valuation.
Josh is a credit to the Finance Advice Centre, he is professional, pragmatic, patient and most importantly so nice & relatable to deal with.
We will definitely be using Josh again in the future & have every confidence he will get us sorted and be just as brilliant.
Thanks so much Josh, would give you 6 stars if we could 😊

August 14, 2023
Unprompted review

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