Finch were extremely professional, polite and friendly. Jamie came out to quote and followed up in writing with a line by line breakdown of each item. When it came to the two days of instal... See more
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Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.
Contact info
36 Banbury Road, BH17 0GA, Poole, United Kingdom
- 01202 937509
- office@pooleplumbingcompany.com
- finch.limited
Excellent service & prompt response…
Excellent service & prompt response when we had no hot water.
Excellent service
Excellent service, very happy with the fitting and finish of a new radiator in the bathroom
Great service once again
Great service once again. High standard of workmanship. Arrived on time and left property clean and tidy. Colin and Jamie go that extra mile to produce quality work.
Great service throughout the process
Great service throughout the process. Boiler installation was completed very efficiently and to an extremely high standard. Care was taken to ensure surrounding areas were not damaged.
The boiler is working
The company makes quick appointments with reliable engineers. The engineer came at time and programmed my termostart. The boiler is working.
Professional, Friendly and very Reasonably Priced
We were recommended these guys. They were extremely quick at booking us in for a Boiler Service. Upon the visit were friendly and professional and are very reasonably priced! We will definitely be using them in the future!
First class service
As ever when contacting Finch for a thermostat problem at a tenanted property, they provided a prompt and excellent service the same day.
and whilst at the property carried out the gas safety inspection for the gas safety certificate
Swift service for elderly home…
Swift service for elderly home occupiers and attention to getting the job sorted.
Very Efficient and Professional…
Very Efficient and Professional Company. I Would always Recommend and I do.
Another great job from finch we cannot…
Another great job from finch we cannot thank them enough for such great service so professional the advice knowledge and patience they have is outstanding helping us to turn a house into a home highly recommended once again thankyou to Jamie and his team
Great service as always this being the…
Great service as always this being the fourth year of using Finch to service our boiler. Really great plumber I’ll be using them whenever needed again and I highly recommend.
In an emergency you can always rely on…
In an emergency you can always rely on Finch Plumbing and Heating Ltd to deal with the issue quickly and efficiently. They are always pleasant, knowledgeable and helpful carrying out the job in a neat and tidy fashion. Cannot thank them enough.
5 star
Friendly, polite and efficient as always. Wouldn’t want to use any other firm.
Finch website says that they have built…
Finch website says that they have built an excellent reputation focused on customer service and that’s just what we had as well as professional tidy and knowledgeable work we will definitely recommended and use them again in the future thankyou from Jamie and his team .Alex clifford
Thankful for perfect service for a decade of years
Thankful for perfect service for a decade of years, professional gas certification and perfect internet communication and payment organization. For years everything works smoothly and to my full satisfaction. Prices are reasonable. Hope, all companies work as Finch.
Emergency boiler failure
Emergency boiler failure, plumber here within the hour which was great as we were flooding spectacularly. Quotes received within a few hours, all very efficient.
The work was completed yesterday and we are very pleased with the result, They really couldn't have done any more for us.
Another professional boiler service…
Another professional boiler service from Ian Finch Plumbing & Heating.....thank you !!
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