Finch - The Trade Professionals Reviews 

243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plumbing and heating services are carried out efficiently, keeping homes clean and tidy during every visit. People deeply appreciate the punctual scheduling, prompt responses, and the clear, reliable communication maintained throughout each project. Consumers are also exceptionally pleased with the entire team, describing staff members as polite, friendly, and highly knowledgeable. Furthermore, reviewers consistently note that the pricing remains fair and competitive, offering fantastic value for the dependable, high-quality work delivered. Many individuals state they would not hesitate to use these services again or recommend them to friends.

What people talk about most

Service

Clients share satisfaction regarding the service, noting that engineers are consistently punctual, thorough,... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Price

Reviewers highlight positive aspects of price, consistently finding the costs to be fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more

Rated 5 out of 5 stars

I needed a change of boiler system in my flat. Jamie made the initial visit and then engineers Mason and Colin completed the work. I was very pleased with the communication throughout. What seemed lik... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

In an emergency you can always rely on…

In an emergency you can always rely on Finch Plumbing and Heating Ltd to deal with the issue quickly and efficiently. They are always pleasant, knowledgeable and helpful carrying out the job in a neat and tidy fashion. Cannot thank them enough.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

5 star

Friendly, polite and efficient as always. Wouldn’t want to use any other firm.

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Finch website says that they have built…

Finch website says that they have built an excellent reputation focused on customer service and that’s just what we had as well as professional tidy and knowledgeable work we will definitely recommended and use them again in the future thankyou from Jamie and his team .Alex clifford

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

Thankful for perfect service for a decade of years

Thankful for perfect service for a decade of years, professional gas certification and perfect internet communication and payment organization. For years everything works smoothly and to my full satisfaction. Prices are reasonable. Hope, all companies work as Finch.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Emergency boiler failure

Emergency boiler failure, plumber here within the hour which was great as we were flooding spectacularly. Quotes received within a few hours, all very efficient.
The work was completed yesterday and we are very pleased with the result, They really couldn't have done any more for us.

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

Abortive visit

The engineer, who was very pleasant, reset the programmer for the ceiling heating, which was working anyway. There is still no electricity input to the underfloor heating, which is therefore not operative.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Wet Room up and running

I have just had a wet room installed by Finch. Jamie was involved in its design from the outset and nothing was too much trouble. Mason did much of the work. He was polite, easy to have around the house and a tidy worker. The same can said for the tiler and the men who put the floor down. Jamie kept me informed, throughout, and kept a close eye on the work. All was to budget and timely. I will use this firm again.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Very good experience

I got a date for a boiler service just a few days after my enquiry. The engineer called in advance to let me know he was on his way, he arrived on time, was pleasant and got on with the job. The price for the job was good too. All in all a good experience, I wouldn't hesitate to recommend Finch.

July 12, 2021
Unprompted review
Rated 2 out of 5 stars

A second visit required when it might have just taken the one?

Recently it was suggested by my managing agents that as I was finding my usual plumbers were rather busy and a more urgent need had arisen on a tap at a house rent, I would use their preferred plumber Finches. I was happy to agree for this. They helpfully went out and saw to the problem tap but I did not recieve a call or contact to check in with me and was duly sent an invoice for tightening but possible future replacement could be needed. This then rquired a revisit a few weeks later as the problem quickly recurred. I think this should have been discussed in the first visit so that I could decide and weigh up with the plumber at the time. This is the reason that I use my own plumber so that I don't pay two costs for the visit probably only needing a charge once.

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - prompt responses, excellent problem solving, finding solutions to annoying plumbing problems, and a real sense that they really care about the job and getting the best possible outcome for the client. Very impressed and I can wholeheartedly recommend Finch.

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

I never write positive reviews however…

I never write positive reviews however I took the time to say what an excellent company / business this is. They are detailed, empathetic, sympathetic, clear and concise and their work is clean, professional and their tradesmen have great skill. They really advice me and help me through the whole process of my escape of water trace and access and replacement of pipes for insurance claim. I will use them for all my residential plumbing and electrical work in future. Can I just say again what a great company. If there were more stars I would give all and more

May 19, 2021
Unprompted review

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