Findmymanual Reviews 86

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Complete scam. Looked online for a manual for my car costing £1.49. Manual never appeared and two days later £24.90 was withdrawn from my account. Called customer helpline and spoke to a very rude per... See more

Rated 1 out of 5 stars

My experience was exactly the same as everyone here. Luckily my cc blocked the follow-up charge of $39US. I had to change my cc number and update all auto-billing. BTW - they did not have the manual... See more

Rated 1 out of 5 stars

This company must be stopped from trading and scamming people by automatically deducting ongoing monthly debit payments of £24.90 from your bank account ! And they will won’t return it. Don’t use this... See more

Rated 1 out of 5 stars

Scam. Paid £0.95 to access a manual which turned out to be no use at all. Happened to be going through my cc statement and noticed they had taken a further £36.95 seven days later. I had unknowingly s... See more

1.2

Bad

TrustScore 1 out of 5

86 reviews

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Rated 1 out of 5 stars

Ripped Off.

I wish I had spotted this site before I ordered a manual. I was totally ripped off. The monthly subscription is hidden. Within a few days they took the £24.90 monthly fee then refused to credit it. STAY AWAY FROM THIS SITE.

July 3, 2020
Unprompted review
Rated 1 out of 5 stars

This is a total scam

This is a total scam. They charge you 1.99 for a manual and then totally hidden, there is a charge for $39 after 3 days monthly. Scam artists

June 3, 2020
Unprompted review
Rated 1 out of 5 stars

I believe this to be a premium rip off

I believe this to be a premium rip off, misleading and misuse of privilege information. It would be more acceptable to charge an acceptable price for the manual than it is to lure with a $1.99 price attached to a $40.00 monthly fee. That is a lot of manuals. Further more, how about a receipt when I receive the manual so I can act to your lawlessness more expediently.

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

RIP OFF MERCHANTS

These are a bunch of rip off merchants. The manual I requested was nothing like my request, I complained and was fobbed off. I cancelled my so called subscription but they have taken money twice even though this was cancelled within 24hours of the initial request.
Do not touch them with a barge pole.....STAY AWAY...

May 11, 2020
Unprompted review
Rated 1 out of 5 stars

Misleading and frankly in my opinion tells lies.

Website asks you to enter details. After a few seconds, comes up with " We Have Your Manual" and then asks for money.
Initially, this is £0.75. Then:
- Tells you they will have to look for it
-Tells you that you have subscribed at a rate of £5.00 per month - Yes, the website did state this but right at the bottom of the page.

Cancellation of subscription was simple and achieved by emai. Cannot help though that the whole setup is a bit of a con.

April 6, 2020
Unprompted review

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