findmytrip.uk Reviews 

326
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that arranging a holiday is remarkably simple, smooth, and entirely stress-free from start to finish. Travelers are especially pleased with the staff members, describing them as extremely polite, patient, and exceptionally resourceful. People often note that communication is quick, responsive, and wonderfully reassuring when navigating various travel options and accommodation details. Many individuals also emphasize that agents go above and beyond to secure fantastic packages that perfectly match their specific budget requirements. Reviewers gladly recommend these reliable services and look forward to booking future trips without any hesitation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional patience, helpfulness,... See more

Service

Consumers find service to be positive, highlighting professional support and attentive assistance from staff... See more

Booking process

Clients share positive opinions on booking process, noting that arranging a holiday has never been easier and... See more

Holidays

People report positive experiences with holidays, highlighting the exceptional assistance and patience of the... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied

Rated 5 out of 5 stars

What can I say bianca brown was an absolute gem she made my enquiry feel as if it was her personal mission to accommodate my wishes i didnt feel i was talking to someone in sales .unfortunately due t... See more

Rated 5 out of 5 stars

Found details on facebook about a trip to krakow sounded too good to be true However after Olivia assured me this was genuine and provided details of company and ABTA protection helped me with all... See more


Company details

  1. Travel Agency

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

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No recent history of asking for reviews

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4.9

All reviews

(326)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Holiday Enquiry

I enquired about a holiday trip and spoke with your agent Lilly Green. Lilly was extremely helpful and took time to follow up my enquiry and I certainly will not hesitate to deal with the Company again.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

The easiest way to book a holiday

The easiest way to book a holiday. No stress or wading through loads of options/hotels/locations. Feels like a personal and curated experience.
The service is amazing. The hotel is fabulous. Would highly recommend.
Appreciated the after care check in too.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had great assistance from Lilly Green…

I had great assistance from Lilly Green in planning a trip. She was very thorough and willing to make amendments and offer alternatives. However we decided against the trip as it meant travelling alone rather than as a group so I cannot comment on the actual journey.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Krakow

Booked my trip with Olivia, who was really really helpful and answered all my questions, wouldn’t hesitate to book with findmytrip again, just can't wait for my trip now, thanks Olivia 👍😊

May 17, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
We value your feedback and are pleased to hear your trip was enjoyable. We look forward to serving you again.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Findmytrip.uk handled all my questions…

Findmytrip.uk handled all my questions (even the silly ones lol) perfectly and booked me in with great haste x
Thank you lilly
Very happy
Gary xx

May 18, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,

Thank you for choosing FMTUK. We are delighted that your travel experience was enjoyable and hope to serve you again soon.

Regards,
Team FMTUK

Rated 5 out of 5 stars

Fabulous response to our change of mind…

Fabulous response to our change of mind and additional questions

May 14, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for your lovely feedback. We are delighted you enjoyed your experience and hope to assist you again in the future.

Warm regards,
Team FMTUK

Rated 5 out of 5 stars

We had an excellent experience booking…

We had an excellent experience booking our family ski trip through Findmytrip.uk and Kyla Brown was fantastic from start to finish.

Kyla was friendly, responsive, and incredibly helpful throughout the whole process. They took the stress out of organising everything and helped us secure a great holiday that suited both our budget and what we were looking for as a family. Every question was answered quickly, and nothing ever felt like too much trouble.

What really stood out was the personal service. It felt like dealing with someone who genuinely cared about making sure we had the right trip rather than just making a booking. The communication was excellent, the recommendations were spot on, and the whole experience was smooth and professional.

I’d happily recommend both Kyla Brown and Findmytrip.uk to anyone looking to book a ski holiday or family getaway. We’ll definitely be using them again for future trips! ⭐⭐⭐⭐⭐

May 4, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,

We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Olivia, exceptional service

Olivia! So professional and patient with the endless requests for information and changes to our plan.
Would definitely recommend.

May 14, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your experience with us. We are pleased you had a memorable trip and look forward to serving you again.

Regards,
Team FMTUK

Rated 5 out of 5 stars

So easy to book!

From my initial enquiry through to booking our trip, Olivia made the whole process easy. I extended our stay, added transfers and baggage and a trip and Olivia supplied me with a couple of options to tailor it just for us. Very pleased with the whole transaction and excited to begin the countdown now!

May 7, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We are grateful for your feedback and happy to hear your travel experience was a positive one. We look forward to assisting you again.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Poland with a trip

Just booked Poland with a trip as an added bonus. Not travelling until July so will do a full update later. Thank you to Olivia for your help, we will be back to use your services again

May 1, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,

Thank you for your valuable feedback. We look forward to assisting you again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

I was a little bit dubious about the…

I was a little bit dubious about the company as I didn’t know a lot about the company and usually go to a mainstream. I have to say the experience was absolutely amazing. Couldn’t wish for a better company. Everything was exactly how they said it would be. They arrange transport. The hotel will definitely be using this company again.hardy supported any questions I had if I can give this company more than five stars I would

May 5, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for choosing FMTUK. We are delighted that your travel experience was enjoyable and hope to serve you again soon.

Regards,
Team FMTUK

Rated 5 out of 5 stars

Excellent service - Nikki fully understood what I was…

Nikki fully understood what I was looking for and put together an amazing package - would definitely purely recommend for something a wee bit different - fab, friendly service

May 7, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We value your feedback and are pleased to hear your trip was enjoyable. We look forward to serving you again.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Thanks to Kala we had a wonderful trip…

Thanks to Kala we had a wonderful trip to Iceland. Everything she had arranged for us went smoothly without any hitches. The Fosshotel Raudara was excellent. Staff were helpful and the breakfast was outstanding such a choice to set you up for the day. Each trip that Kala had arranged for us was awesome. Easy pickups which were on time. Highly recommend Findmytrip. Especially Kala who was very helpful and friendly 2nd

May 2, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

It was our pleasure to assist with your journey. Thank you for your feedback, and we are delighted you had a great experience.

Warm regards,
Team FMTUK

Rated 5 out of 5 stars

I dealt with Lilly Green Regards a…

I dealt with Lilly Green Regards a booking enquiry. Lilly was very knowledgeable, polite, patient and gave such friendly vibes it was such a pleasure dealing with her.

May 1, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
We value your feedback and are pleased to hear your trip was enjoyable. We look forward to serving you again.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Very pleased with the service Nikki was…

Very pleased with the service Nikki was very helpful answering my queries and very knowledgeable.
Thank you
Paula

April 27, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,

Thank you for sharing your positive experience. We are very pleased that our team was able to assist you and make your journey enjoyable.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Hazel was great at looking for our trip to Milan

Hazel was great at looking for alternatives that suited our requirements and budget. Always responded quickly and kept me in the loop.

April 27, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Your feedback is greatly appreciated. We're glad your experience with FMTUK was a pleasant one and we look forward to your next trip with us.
Sincerely,
Team FMTUK

Rated 4 out of 5 stars

Got exactly what it said we would easy…

Got exactly what it said we would easy monthly payments with a reminder link no extra charges the hotel apartment was large, clean, and free bus into the town and back throughout the day which was brilliant as hotel up a very steep hill we have just finished paying for our 2nd holiday with this company

October 9, 2025
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.
Sincerely,
Team FMTUK

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