findmytrip.uk Reviews 

326
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that arranging a holiday is remarkably simple, smooth, and entirely stress-free from start to finish. Travelers are especially pleased with the staff members, describing them as extremely polite, patient, and exceptionally resourceful. People often note that communication is quick, responsive, and wonderfully reassuring when navigating various travel options and accommodation details. Many individuals also emphasize that agents go above and beyond to secure fantastic packages that perfectly match their specific budget requirements. Reviewers gladly recommend these reliable services and look forward to booking future trips without any hesitation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional patience, helpfulness,... See more

Service

Consumers find service to be positive, highlighting professional support and attentive assistance from staff... See more

Booking process

Clients share positive opinions on booking process, noting that arranging a holiday has never been easier and... See more

Holidays

People report positive experiences with holidays, highlighting the exceptional assistance and patience of the... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied

Rated 5 out of 5 stars

What can I say bianca brown was an absolute gem she made my enquiry feel as if it was her personal mission to accommodate my wishes i didnt feel i was talking to someone in sales .unfortunately due t... See more

Rated 5 out of 5 stars

Found details on facebook about a trip to krakow sounded too good to be true However after Olivia assured me this was genuine and provided details of company and ABTA protection helped me with all... See more


Company details

  1. Travel Agency

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

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4.9

All reviews

(326)

296 reviews in the last 12 months

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Rated 5 out of 5 stars

Very unsure about this company to start…

Very unsure about this company to start with......Then comes along KYLA
The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was a problem. She never faulted her professionalism, and after a week of discussions on WhatsApp, got us everything we wanted. I can't thank her enough, definitely employee of the year never mind month
And as a disabled pensioner, service like this is rarely found these days
I will definitely be using this company again

April 23, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're delighted you had a wonderful experience and hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Great company and staff

Great company and staff. Have used the site a few times now.
Lily Green is wonderful and very helpful. Will use again and ask for he.

April 10, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Booked our Poland trip through findmytrip.uk

Booked our Poland trip through findmytrip.uk, Hazel did a wonderful job finding the right place and time to suit us.Fantastic job Hazel.

April 20, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback is greatly appreciated. We're glad your experience with FMTUK was a pleasant one and we look forward to your next trip with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Just book a holiday to go to Krakow…

Just book a holiday to go to Krakow with the lovely Nikki . At no time did I feel rushed or hurried along . Nikki had the patience of a saint . Nothing but nothing was to much trouble . I feel if you ever get Nikki you are a lucky person . Holidays are amazing value can’t wait to go . ❤️

April 15, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're glad you enjoyed your journey and look forward to helping you plan your next adventure.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Just back from Prague organised by find…

Just back from Prague organised by find my trip so impressed and the hotel fenix was beautiful will definitely use them again

April 13, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're delighted you had a wonderful experience and hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Bernina and Glacier Express Trip September 2027

I had the great pleasure in dealing with Lilly today. She assisted us in booking a 9 day trip to Italy and Switzerland next September - 2027. I found her to be extremely knowledgeable and professional in her dealings with me from start to finish and in no time at all we had confirmation that the trip had been booked. I would have no hesitation in recommending both Lilly and the company.

April 12, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Lilly was very helpful

Lilly was very helpful. Prompt responses with all our queries.

April 9, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Thank you for sharing your experience. We're happy to hear everything went well and look forward to planning your next journey.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Exceptional service

Kyla Brown was very helpful putting this trip together for me. I changed a few things but this was no problem . Very patient and reliable would highly recommend . Thank you for your help for my wonderful trip

April 8, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We appreciate your feedback and are delighted you had a positive travel experience with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Olivia was amazing

Olivia was amazing! She kept me informed throughout the booking process. She communicated efficiently and clearly. All my questions & queries were answered swiftly and fully. Travel documents sent in a timely manner Fantastic customer service…. Thank you Olivia. I will definitely recommend find my trip and Olivia to my friends and family

April 7, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We value your feedback and are pleased to hear your trip was enjoyable. We look forward to serving you again.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Terrific service

Terrific service, prompt, detailed responses to questions, very accommodating, brilliant service and an amazing trip

December 8, 2025
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We appreciate your kind words. It’s great to know you had an enjoyable trip with FMTUK. We hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

What a find!

What a find!! I was really unsure what sort of holiday I wanted to book. Niki went above and beyond to help me find the trip for me. I would recommend this way of sourcing a holiday to anyone

March 28, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We value your feedback and are pleased to hear your trip was enjoyable. We look forward to serving you again.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Hazel was very helpful

Hazel was very helpful, picking us the best available options for our trip that we we were looking at. Would definitely recommend her.

April 4, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're glad you enjoyed your journey and look forward to helping you plan your next adventure.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Fantastic … hardy was amazing so…

Fantastic … hardy was amazing so helpful .. asked lots of questions and all was answered promptly .. would definitely contact her/him in the future .. thank you so much

April 2, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We appreciate your feedback and are delighted you had a positive travel experience with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Time and patience is key

My advisor Olivia was very patient and helpful answering all my questions and finding best options that suited my group thanks

March 10, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback is greatly appreciated. We're glad your experience with FMTUK was a pleasant one and we look forward to your next trip with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Kyla was very efficient and…

Kyla was very efficient and informative.
Very professional with approachability.
An overall great experience

March 12, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Olivia was excellent throughout the…

Olivia was excellent throughout the process of picking me the best available options for the trip i was looking at.
Nothing was too much bother for her either.
Would highly recommend

March 30, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Thank you for sharing your experience. We're happy to hear everything went well and look forward to planning your next journey.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Short break

I have just booked a short break with findmytrip uk and it has been such an easy process. Hardy has been so helpful and gone the extra mile when I have had any issues, resolving any problems to ensure everything is as I wanted it to be. Now just to wait for the trip date to come around. Thank you Hardy

March 30, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're delighted you had a wonderful experience and hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Love this company

Love this company. I have been chatting with Lilly. I think she actually listened to what my requirements have been. Sensible pricing all really good. Thankyou

February 10, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Thank you for your feedback. We're pleased to know you had a positive experience and look forward to welcoming you back.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Simply Excellent

Very quick response, The questions I was going to ask was already explained/ answered in the first correspondence.
Excellent service.

March 29, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're glad you enjoyed your journey and look forward to helping you plan your next adventure.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Seamless booking from start to finish with Olivia

I recently booked a Kraków trip through FindMyTrip and dealt directly with Olivia – and I have to say, the service was spot on.

From the first enquiry, Olivia was responsive, professional, and genuinely helpful. I had a few changes along the way – including adjusting dates, flight times, and even considering different departure airports – and nothing was too much trouble. She turned everything around quickly and kept things simple, which is exactly what you want when booking a trip.

What stood out was her patience and flexibility. She worked through multiple options, clearly explained everything, and made sure the final package actually suited us – not just what was easiest to sell.

Booking, payment, and confirmation were all smooth, and communication was consistent throughout. No chasing, no confusion – just handled properly.

If you’re looking to book and want someone who actually takes ownership and gets things done, ask for Olivia.

Highly recommended.

March 27, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Your feedback is greatly appreciated. We're glad your experience with FMTUK was a pleasant one and we look forward to your next trip with us.
Sincerely,
Team FMTUK

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