Finewinesellers Reviews 

193
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I was using a third part to order item from Fine Wines, but by ordering directly from them. I bought the things I wanted cheaper. The orders have a quick turn around. Communication can be improved. bu... See more

Company replied

Rated 5 out of 5 stars

Great service, and very helpful when I had a question about my order. Will be using them again highly recommend.

Company replied

Rated 5 out of 5 stars

Very happy to report fantastic service from Fine Wine Sellers. Next day delivery everytime. Keep you informed of any delay for anypart of an order because of out of stock, for example. A pleasure t... See more

Rated 5 out of 5 stars

First time customer and what Fantastic customer service I received and quick delivery. I explained I lived far away and couldn’t attend the shop but wanted something to present the special bottles of... See more

Company details

  1. Wine Store

Information provided by various external sources

Fine Wine Sellers is a family run business based in Great Baddow in Essex. We are a big enough company to offer the best in terms of range and service but we are small enough to really care about our customers needs and there is always one of the Fine Wine Sellers team on hand to assist with any advice or questions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(193)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, and very helpful when I had a question about my order. Will be using them again highly recommend.

June 24, 2026
Unprompted review
Finewinesellers logo

Reply from Finewinesellers

Thank you so much for taking the time to leave us a review - we are thrilled to read that you had such a positive experience. Many thanks for your business.

Rated 5 out of 5 stars

My ordering experiences

I was using a third part to order item from Fine Wines, but by ordering directly from them. I bought the things I wanted cheaper. The orders have a quick turn around. Communication can be improved. but the lady who answered my telephone enquiries was very polit and helpful. but over all I will still place orders from them,

June 12, 2026
Unprompted review
Finewinesellers logo

Reply from Finewinesellers

Thank you for taking the time to leave us a review - we are really pleased to hear you had a positive experience. I am sorry if any level of communication was not 100% but pleased when you spoke to a member of the team they were able to assist. Thanks once again for your business.

Rated 1 out of 5 stars

Disgusting company will never use…

Disgusting company will never use again, I ordered Maltese soda drink, no alcohol init it's a soda drink, when couriir arrived they said I had to provide photo id which I dont have, so couriir took parcel away, only for this company to arrange another delivery date, knowing I dont have photo id, im absolutely fuming especially as it's only soda I've ordered I will be telling people to avoid at all costs here's order number i have emails too, 000062128 order number If you have any questions about your order, please contact Fine Wine Sellers at orders

Mailing address:

Fine Wine Sellers
Unit C8 Baddow Park
West Hanningfield Road, Great Baddow
Chelmsford, Essex CM2 7SY
United Kingdom

Add us to your address book
All of your details from email sent to me from you
I AM REVIEWING RIGHT COMPANU
IT IS NOT AN INCORRECT REVIEW MY REVIEW IS HONEST, YOU TRIED HAVING IT REMOVED BY STATING I WAS REVIEWING WRONG COMPANY, BUT I WASNT, I PROVIDED TRUSTPILOT REGULATORS WITH ALL THE EVIDENCE OF MY PURCHASE FROM YOU, YES THROUGH 3RD PARTY BUT YOU WERE TGE SELLER AND DISPATCHER, I STAND FIRMLY BY MY HINEST REVIEW, AND DONT RECOMMEND THIS COMPANY

June 23, 2026
Unprompted review
Finewinesellers logo

Reply from Finewinesellers

Have asked for this incorrect review to be removed but this has been rejected. The customer purchased from a platform for which we fulfil orders for only, all queries or difficulties should go directly through the platform they ordered from hence why we received no communication from the customer and could not therefore assist. It is an order fulfilled by us only, the order is not directly with us.

Rated 5 out of 5 stars

Received Quickly

Received Quickly, Well packaged and as described. I would recommend the prices were good+++

April 29, 2026
Unprompted review
Finewinesellers logo

Reply from Finewinesellers

Thank you for taking the time to leave us a review and we are so pleased you had a positive experience and felt the prices were reasonable.

Rated 5 out of 5 stars

Great site

Great site. Very easy to order. Order was packed and delivered very quickly. Will definitely use this site again.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

First time customer and what Fantastic…

First time customer and what Fantastic customer service I received and quick delivery. I explained I lived far away and couldn’t attend the shop but wanted something to present the special bottles of wine I have bought so they offered to send me out a presenting box free of charge with my order. Will definitely be purchasing again in the future. 10/10!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of drinks and excellent customer service

A really great selection of drinks to order from for a present for my brother for Christmas. Speedy despatch and delivery. Also though, when there was an issue with the EBay payment screen, they were really responsive giving me peace of mind that the payment had gone through and order had been received.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had difficulty finding the mead which I required to give as a Christmas present, and so used Finewinesellers to order it. The package I received was exactly as described and well packaged. Delivery was excellent and arrived the next day.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Service

Excellent value for money. Quality packaging & a prompt service.Contents yet to be sampled.No hesitation in ordering again.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Kinnie, Malta in a can. Mmmmmm

Website was easy to use. Found what I wanted quickly.
Happy with the prices and its better than lugging cartons of Kinnie on a plane from Malta. Guess which budget airline I fly with?
Even happier that postage is not exponentially linked to the number of items purchased.
Three crates costs the same as one.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in every way .

Fantastic selection of beverages at very competitive prices .
Excellent customer service and delivery . Five stars are not enough .
I’m thrilled and grateful to have found this amazing company .
Thank you .

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent service

There was a slight delay caused by confusion with payment (not the seller's fault) but this was sorted out immediately with a phone call and my wine was delivered the following day. Excellent service.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

First class communication (oh, and wine :D !)

Tasted an excellent Turkish white in a restaurant and was delighted to find the same at Fine Wine Sellers when we searched during the meal. Excellent price for a case of 6 so we ordered 2 cases! Communication was first class and I was able to reschedule the delivery from DPD in only a couple of clicks. Will add this site to my list of favourites and search for other wines too.

July 1, 2025
Unprompted review

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