I was using a third part to order item from Fine Wines, but by ordering directly from them. I bought the things I wanted cheaper. The orders have a quick turn around. Communication can be improved. bu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service, and very helpful when I had a question about my order. Will be using them again highly recommend.
Company replied
Very happy to report fantastic service from Fine Wine Sellers. Next day delivery everytime. Keep you informed of any delay for anypart of an order because of out of stock, for example. A pleasure t... See more
First time customer and what Fantastic customer service I received and quick delivery. I explained I lived far away and couldn’t attend the shop but wanted something to present the special bottles of... See more
Company details
Information provided by various external sources
Fine Wine Sellers is a family run business based in Great Baddow in Essex. We are a big enough company to offer the best in terms of range and service but we are small enough to really care about our customers needs and there is always one of the Fine Wine Sellers team on hand to assist with any advice or questions.
Contact info
Baddow Park, West Hanningfield Road, CM2 7SY, Chelmsford, United Kingdom
- 0845 626 2220
- orders@finewinesellers.co.uk
- finewinesellers.co.uk
4.6
Excellent
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery or excellent Tequila
Easy to order, fast delivery, bottles very well packed and delicious tequila. I'll be placing another order very soon
November 17, 2023
Unprompted review
Great products,I drank litres of kinnie…
Great products,I drank litres of kinnie in Malta in the heat, and tried to get some when I returned to Britain.
I was frustrated trying to access the 10% reduction and missed out on £5 off.
November 21, 2023
Unprompted review
Great service
Great service - had what I wanted at a competitive price and quickly delivered
November 1, 2023
Unprompted review
Great company
I have used this company before and returned due to great website, choice, prices and fast delivery
October 22, 2023
Unprompted review
Very pleased with purchase
Very pleased with purchase
Good communication
Speedy delivery
Would use and recommend this company
October 26, 2023
Unprompted review
Fast service
Fast service and a good price for the wine that we wanted. I was unsure about the delivery by parcel force but it was packaged really well.
November 1, 2023
Unprompted review
A good wine, kept informed and great delivery.
Remembering a nice wine we had on holiday in Turkey, I did a search on the internet of the brand and found that I could buy 3 or 6 bottles. The price was good and delivery expected in only a few days. The day after I ordered, one of their administrators advised me there could be a delay, I replied that I didn't mind waiting. But in fact the order arrived on time. Great service will use again.
September 18, 2023
Unprompted review
Order 2 bottles of Nemiroff Ukranian…
Ordered 2 bottles of Nemiroff Ukranian vodka and they arrived well packaged and even a day early. Also, added bonus; received 2 Nemiroff t-shirts. Very pleased and will order again.
September 10, 2023
Unprompted review
Excellent
A case of wine I ordered was damaged in transit, the man I spoke to did everything he could to get a replacement out to me, which arrived next day. Great prices and great customer service. Wouldn’t hesitate to order from here again thank you.
September 20, 2023
Unprompted review
Highly recommend
Very fast delivery, great price, came well packaged. All round fab service. Will definitely use them again.
September 19, 2023
Unprompted review
They don't seem to check beer…
They don't seem to check beer expiration dates. I received beer a day before it goes off. Emailed, no response. Wouldn't order from these again.
September 13, 2023
Unprompted review
Exceptional customer service
Enjoyed drinking Cisk ginger and Kinnie while in Malta and found both for sale at good price. Exceptional customer service! Really fast safe and secure delivery. Highly recommended !
September 5, 2023
Unprompted review
Fantastic customer service
Fantastic customer service and responded very quickly. I had ordered on their website to send a gift and had some special requirements. They cooperated without hesitation. Highly recommended!
August 30, 2023
Unprompted review
Great prices, fast delivery, excellent products.
I had a great first time experience and would order from Finewinecellers without hesitation.
July 29, 2023
Unprompted review
Fabulous company
Fabulous company, quick delivery. We love the mead, will definitely be buying from you again!
July 26, 2023
Unprompted review
Excellent service
Competitively priced, well packaged, with fast delivery. I will definitely use them again.
July 3, 2023
Unprompted review
Found your pricing quite reasonable…
Found your pricing quite reasonable felt that the delivery could have been more prompt than the recommended 5 days hence the 4 stars and not 5
July 1, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.