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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the app's ease of use, intuitive interface, and valuable tools for network management. Many appreciate the fast and accurate device discovery, real-time monitoring capabilities, and the peace of mind it offers in securing their home networks. The customer service is also frequently commended for being responsive, helpful, and providing excellent support. However, some people were dissatisfied with the product and the app, citing issues like inaccurate speed reports, difficulty identifying certain devices, and problems with login loops. A few reviewers also mentioned that the free trial period was too short or that the app was not always tailored for very simple network setups.

What people talk about most

User experience

Customers generally report positive experiences with the user experience, finding it user-friendly and... See more

Technology

Reviewers highlight positive aspects of technology, with many praising its utility for network management and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise the app as a "must-have" and "fantastic... See more

Product

Users describe ambiguous interactions with product. Many reviewers express satisfaction, highlighting the... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Fing for several years. It helps keeps track of my numerous Wi-Fi devices on my home network (upward of 100 devices) I actually have two other routers connected to my main router,... See more

Rated 5 out of 5 stars

An excellent app worth every penny. There is a room for improvement as there are no products which prevent baseband hacking. Every antimalware supplier do not even admit that there is such a threat li... See more

Rated 5 out of 5 stars

Fing has been a fantastic tool for keeping tabs on my home network. Simple, mobile and light with fun extra's! The device discovery is fast and accurate, and the alerts help me stay ahead of any u... See more

Rated 5 out of 5 stars

I discovered FING just few weeks ago and now every day I take a look to check the healt of my net. It is full of useful tools even in the free version. I'm not a professional, so at the moment I don't... See more


Company details

  1. Computer Security Service
  2. Business Networking Company
  3. Computer Support and Service Company
  4. Software Company
  5. Web Collaboration Platform

Written by the company

We help our users with their networks. It's that simple. From the Fing App to Fing Desktop to Fingbox to our unique Device Recognition Technology, we focus on giving visibility into the connected world and empowering our customers and clients to create smarter digital environments.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 42% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was looking for an easy tool to look…

I was looking for an easy tool to look at my home network. This fits the bill. I've got a lot of stuff hung off it, and not a lot of cash. I found Fling pretty easy to use once I got on the right learning curve. I provides me the information I want to know about my net work, especially node that should be the way they are.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish. Blocked all my devices for test. No problem getting connected.

November 21, 2025
Unprompted review
Fing logo

Reply from Fing

Hi Hohnny,
we’re sorry to hear about your negative experience. Fing can block devices from accessing the Internet, but it includes built-in safety checks that prevent blocking certain essential devices (such as the one hosting Fing and the router itself).
If you need assistance or more details about how this works, our support team is happy to help.

Rated 1 out of 5 stars

Dreadful Support

In over 40 years in the IT profession, from programmer to Director, I have rarely encountered such an unresponsive and deflective support department. From insisting that I contact Google regarding data integrity issues between Fing and Google, through disregarding my requests for internal email contacts when it became clear I was getting nowhere, to editing the ticket thread and removing my responses—this experience has been deeply frustrating. If this level of service were under my oversight, it would warrant a thorough review. However, as that is not the case, this feedback will have to suffice. I have no expectation that your broader support issues will be addressed any more than my specific concern, so it's time to move on—without purchasing your product.

Update – After I gave up trying to get Fing to own the issue, the service offering I was trying to sign up to disappeared, only to reappear a few months later. I tried to sign up again and…. It worked perfectly. So, not an issue between me and Google. What a surprise.

Ticket No. 237336, if anyone at Fing is interested in verifying my experience.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great network tool for novices and more

Great tool for novices and more. I used this to ID my network before it became easier with routers. It was also very useful at detecting anything new on the network, which is nice if you're living in a crowded area or apartment where you never know if someone has messed with or wardriven your info. Now, I use it to double check my client IDs, name all my devices, etc and supplement the things my router does.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and good support

I had problems finding or creating the new API for Homeassist. Support responded very quickly to my questions and showed me the right way to proceed. Everything was resolved very quickly, competently, and well. That's how service should be!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fing has been my goto for a long time

I've become very dependent on Fing to monitor my home network. I've used the product for years to find resources on a network but now I've implemented monitors in my home to keep track of who and what devices are on my network. When I had questions, I reached out to support and they were quicker about getting back to me than any support I've talked to in recent years. They were able to answer my question and then followed up to make sure I was happy with the solution later. Thanks folks.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fing.com is an outstanding platform for…

Fing.com is an outstanding platform for anyone who wants clear visibility and control over their network. The Fing app makes it incredibly easy to detect devices, monitor connectivity, and troubleshoot issues in real time. I especially appreciate the clean interface, fast device scanning, and reliable notifications for network changes.

As someone who works with routers and servers, Fing has saved me time countless times by quickly pinpointing devices and potential problems. It’s also great for home users who want peace of mind knowing what’s connected to their Wi-Fi.

Overall, Fing is a must-have network utility — accurate, intuitive, and constantly improving. Highly recommended!

October 18, 2025
Unprompted review

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