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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the app's ease of use, intuitive interface, and valuable tools for network management. Many appreciate the fast and accurate device discovery, real-time monitoring capabilities, and the peace of mind it offers in securing their home networks. The customer service is also frequently commended for being responsive, helpful, and providing excellent support. However, some people were dissatisfied with the product and the app, citing issues like inaccurate speed reports, difficulty identifying certain devices, and problems with login loops. A few reviewers also mentioned that the free trial period was too short or that the app was not always tailored for very simple network setups.

What people talk about most

User experience

Customers generally report positive experiences with the user experience, finding it user-friendly and... See more

Technology

Reviewers highlight positive aspects of technology, with many praising its utility for network management and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise the app as a "must-have" and "fantastic... See more

Product

Users describe ambiguous interactions with product. Many reviewers express satisfaction, highlighting the... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Fing for several years. It helps keeps track of my numerous Wi-Fi devices on my home network (upward of 100 devices) I actually have two other routers connected to my main router,... See more

Rated 5 out of 5 stars

An excellent app worth every penny. There is a room for improvement as there are no products which prevent baseband hacking. Every antimalware supplier do not even admit that there is such a threat li... See more

Rated 5 out of 5 stars

Fing has been a fantastic tool for keeping tabs on my home network. Simple, mobile and light with fun extra's! The device discovery is fast and accurate, and the alerts help me stay ahead of any u... See more

Rated 5 out of 5 stars

I discovered FING just few weeks ago and now every day I take a look to check the healt of my net. It is full of useful tools even in the free version. I'm not a professional, so at the moment I don't... See more


Company details

  1. Computer Security Service
  2. Business Networking Company
  3. Computer Support and Service Company
  4. Software Company
  5. Web Collaboration Platform

Written by the company

We help our users with their networks. It's that simple. From the Fing App to Fing Desktop to Fingbox to our unique Device Recognition Technology, we focus on giving visibility into the connected world and empowering our customers and clients to create smarter digital environments.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 42% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fing is a must-have for homelab visibility — hoping VLAN support lands soon!

Fing has been a fantastic tool for keeping tabs on my home network. Simple, mobile and light with fun extra's! The device discovery is fast and accurate, and the alerts help me stay ahead of any unexpected changes. I especially appreciate the clean dashboard and how easy it is to identify new devices at a glance.

As someone running a segmented homelab, I’d love to see VLAN support added — it would make Fing even more powerful for monitoring across multiple subnets. Fingers crossed it’s on the roadmap!

Overall, Fing delivers great value and peace of mind without the constant tweaking others require. Highly recommended for anyone serious about network client visibility.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

I've been using Fing for several years.

I've been using Fing for several years.
It helps keeps track of my numerous Wi-Fi devices on my home network (upward of 100 devices)
I actually have two other routers connected to my main router, which is Fibre
I have Lights, Sensors, Security Cameras, PCs, Laptops, Home Heating, EV charging, Solar PV, Mobile phones and other functional devices.
There are so many devices out there just beyond computers, but they are connected to Wi-Fi
So, for me, in conclusion, I rely on the fing device

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Happy user for many years

Been using the free version for many years and premium for a year. I absolutely love the app! I mostly use the app as a port scanner.

Wanted to go back to the free version. The charge of annual paymemt made me aware I had not cancelled. Customer support answered quickly and instantly refunded payment without any fuss.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Helped with a Fingbox V1

Even though this is an old product and there are more current solutions from Fing available today, Michal helped me through some testing that got me to a point where I could reconfigure my network to get my Fingbox V1 working. Thanks!

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch?

Years ago I spent a lot of money and bought a Fingbox so that I could have real-time monitoring of my home network and block devices when needed. Instead of adding cloud and remote value-added features for a subscription model, the company decided to reach back and cripple the capabilities we had already paid for, so now we can only scan once a day, and can't block a device with our own Fingbox without paying for an ongoing subscription. I won't do it out of principal because that's a crappy way to treat customers! Add features for more money, don't take them away and ask us to pay to get them back!

September 22, 2025
Unprompted review
Fing logo

Reply from Fing

Thank you for taking the time to share your feedback, and most importantly, for being an early supporter of Fing “years ago.”

Over time, Fing has grown from a simple home network tool into a comprehensive set of professional-grade solutions for monitoring, troubleshooting, and protecting connected environments. Just like technology itself, our products and business have evolved too — with new features, stronger capabilities, and wider use cases.

We understand that transitions can sometimes be frustrating, especially when features are reorganized. Today, Fing subscriptions remain among the most affordable in the market compared to other professional-grade solutions, while also helping us run a sustainable business. Thousands of users recognize this value and continue to support us every day.

Rated 5 out of 5 stars

Fing Box Review

Fing Box Review
I've been using thing for several years as I purchased the Box as a beta test
It keeps track of my numerous Wi-Fi devices on my home network
I actually have three routers connected to my main router, which is Fiber
I do have cameras, laptops, iPads, and cell phones
There are so many devices out there just beyond computers, but they are connected to Wi-Fi
So, for me, in conclusion, I rely on the fing device

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

One refresh day useless

One refresh day, thanks Fing made your software useless.

September 20, 2025
Unprompted review
Fing logo

Reply from Fing

Thank you for sharing your feedback. We understand that this change can feel limiting, but multiple daily scans — along with 24/7 network monitoring — are part of the advanced features available with an active Fing subscription. This model ensures fair access for everyone, keeps our business sustainable, and allows us to continue improving Fing while still offering professional-grade features at one of the most affordable prices on the market.

Rated 5 out of 5 stars

As a recent Fing user

As a recent user of the application, I find it very versatile and detail enough for troubleshooting issues. Subsequently, I will upgrade to the full version to use all the features available and re-review the full set of the application.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Good Network Monitor

I've had their software for several years now and have been every satisfied. I'm a home user with multiple devices to monitor. The software is very easy to use and provides a lot of information, including if someone unknown comes in to the network and can be deleted. Really don't understand the negative reviews, as I've had good experience with both the software and Customer Service.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fing on Windows

Fing was not working properly on my laptop - except I could create a trouble report. The advice I got from Fing support fixed the problem and I found out a few things about using Windows at the same time.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

It fits the bill without costing a fortune

As with most apps that can seem like a mine field I had a problem where all my devices renamed to my Google pixel 8 but as I found out later I synced all my devices names to on active name. I had to mess about finding out the IP of all my devices so that I could renamed them and all OK. It does seem to keep dynamic IP addresses because a device can change it's IP address each time it logs on so you appear to have more IP addresses than devices at times. The Fing Team seem to be interested in the work that they do and follow up any queries I a professional way. Well done.

September 6, 2025
Unprompted review
Rated 4 out of 5 stars

I have been using the app for sometime…

I have been using the app for sometime and have seen an improvement helping to monitor the health of my network.Good information on safe guarding against hacking and awareness of products to help protect against virus etc attacks.useful information to any changes or us of your network.keep up the good work.

September 4, 2025
Unprompted review
Rated 2 out of 5 stars

28 yr professional in A/V

Have used this app as suggested by one of the products I install. Have not been able to keep it running consistently for more than two days in the free mode. If I can't keep it running in a free mode, I am not going to give them money to have it work just as lousy.

July 1, 2025
Unprompted review

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