Exceptional customer service from Tallulah, who went above and beyond sorting out Easter gifts for my sons after getting them Noel Gallagher Chiltern sunglasses for Christmas. Could not recommend enou... See more
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My husband ordered 2 pairs of sunglasses. They arrived quickly by DHL but one pair were the wrong design. On calling Finlay to explain the error they immediately despatched the correct pair and we rec... See more
Wide selection of styles with cool, affordable ones, too - better than ones I get at a high end optician in the US. The glasses arrived in only 11 days here in the US. Aggie's advice on frames was s... See more
Company replied
Shocking company with appalling customer service Sent me an offer to claim 25 per cent off any purchase Bought a case to go with a previous purchase of their sunglasses ( not that great either... See more
Company details
Written by the company
FINLAY is an independent British eyewear brand founded by four friends in 2012. Based in London's iconic Soho neighbourhood, we have grown into a close collective of eyewear enthusiasts. From our framemakers in Italy through to our store teams in the UK, we share the same passion for eyewear and eyecare. Sunglasses and spectacles as individual as you.
Contact info
61 Broadwick Street, Soho, W1F 9QT, London, United Kingdom
- 02034754890
- care@finlayandco.com
- finlayandco.com
Hasn’t replied to negative reviews
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Excellent service and product range
Wouldn’t go anywhere else for glasses
The most gorgeous selection of beautiful frames at affordable prices. Whether you are looking for sunglasses or prescription glasses, the Finlay’s team are excellent at guiding and supporting you through your purchase. Wouldn’t go anywhere else.
great company
I ordered sunglasses from them. good quality, good price. now i'm fashionable and stylish
Unbeatable glasses and service.
Fantastic service from this company. It’s clear the staff care about the customers. Quality service and quality products - I absolutely love my new prescription sunglasses and will use them again and again. Great value too.
Top level product, service, experience.
Really happy with both sunglasses and more lately prescription glasses; great quality products and excellent customer service.
Everything that you would want ...
Everything that you would want from an independent eye wear and care brand and more!
From start to finish the service and the frames are great - every time I wear my frames, I always have someone asking me where they are from. They are super comfortable and I will be back for a 2nd pair soon!
The only brand of eyewear, I wear!
The only brand of eyewear, I wear!
I've used Finlays from relaxing on the beach to making me look smarter in a meeting to tearing down the double black diamond ski slopes. I feel like there's a Finlay for every occasion in my life and I don't travel anywhere without a pair anymore.
Even with the global pandemic now, I am so grateful that Finlay has free international shipping so I can get my pair from wherever I am.
Great service
Very easy to deal with. I had to try a number of pairs and they were always fast, efficient and friendly. Great product too!
absolutely superb
Customer service absolutely superb from start to finish and I am delighted with the products once again. Bought numerous pairs and have always been impressed.
Love my specs
Love my specs, love the service. I’m on my 3rd pair of specs, and I can’t admit how many sunnies.
Beautifully-made, stylish and timeless with a bit of an edge.
You can always count on Finlay frames to be beautifully made, stylish, and timeless with a bit of an edge. I absolutely love their sunglasses – my sunshine go-to (I have five pairs) – and my specs make wearing glasses everyday a treat.
Great quality and fast delivery
I ordered a pair of the dark rum Murdoch sunnies from Finlay's website as I'm living in Australia. Delivery was free and took less than a week which was a pleasant surprise given how long anything usually takes to arrive here. The sunnies are great quality, you really notice a big difference between the acetate frame they use vs. the cheap plastic you often get from some of the other brands. My 2 year old daughter regularly steals them from my face and they're still well intact so I'm glad that they're so sturdy! I was also relieved at how well they fit as I have quite a big head and usually struggle to get sunnies that fit my face comfortably. All in all, delighted with the look and feel of the sunnies, their style is unique to any other brand I've purchased from before - super fast delivery and great customer service pre-purchase in helping me choose the right pair for my head/face shape. Overall, happy I gave Finlay a shot and will purchase with them again in the future for myself and family.
Great product and great service
Really great customer service and a brilliant product.
I love my Finlay sunglasses and spectacles. The website listings are really details and help me figure out which frames would suit my face and colouring.
I love Finlay and recommend them highly!!
A great brand
I love my Finlay’s - a great brand, high quality sunglasses and brilliant customer service.
Tried on some glasses virtually
Tried on some glasses virtually - a great feature of the website and helped me choose the pair I wanted. Fantastic brand!
Love love love!!!
Finlay lead the way with their stylish, unique, high quality frames; I’m currently the proud owner of 4 pairs. The glasses come well packaged and customer service is always exceptional; can’t recommend highly enough.
Finlay for the WIN
I was introduced to the brand by a friend. It’s all I wear, a style to match all moods, to hide all eyebags and to glam up the dreariest of days, and wildest of parties. They’ve seen me at work and play all over the world. Bravo to Dave and team, a brilliant business behind the brand, one I’m proud to shop from.
I love my Finlay and co glasses
I love my Finlay and co glasses, look great and have lasted well. Great company, good customer service, would definitely buy from them again.
I thought i would see what all the fuss was about...........
I thought I would see what the fuss was all about, if Finlay and Co were good enough for Megan Markle and Jenson Button amongst others then they are good enough for me. I ordered a pair of Finlay Bowery in smoke late on a Sunday night to have them delivered the following Tuesday (free delivery) The sunglasses were very well packaged and a joy to open, very very good quality, perfect fit and great lenses, I can’t recommend enough, even a personalised note thanking me for me order, a lovely cleaning cloth was also included, I didn’t hesitate and ordered some new prescription glasses that were so easy to order on their very user friendly website. I am the lucky owner of 2 Finlay and co products, well done guys, highly recommend to anyone 👍😎🤓💪
Return customer
This is my 4th set of eyewear from Finlay and I absolutely love them. Finished to a high quality, and the prescription lenses are spot on. Customer service is also excellent.
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