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ByFinlayson Reviews 3

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TrustScore 3 out of 5

3.1

Home & Garden
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Company details

  1. Home & Garden

Information provided by various external sources

Established exactly one hundred years before Touko Laaksonen’s birth, Finlayson is one of Finland’s oldest companies. Its textile factory was the first structure in the Nordic countries to have electric lights. At its peak, Finlayson employed more than half of the entire population in the city of Tampere with its own daycare service, school, chemists and church.

Contact info

3.1

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Unreliable order processing – still waiting

My order still hasn’t been dispatched after almost seven weeks, and I never received a tracking number. Communication has been extremely slow and incomplete—mostly automated replies, and only later I was told the order hadn’t transferred properly between their systems. Even after confirming my address again, there was no concrete update or progress. Overall, the order processing feels unreliable and the customer service response time is unacceptable.

January 19, 2026
Unprompted review
Rated 4 out of 5 stars

Although the logistics and delivery to…

Although the logistics and delivery to norway is not very smooth, because they use UPS which is not very good here in Norway. Updates are not very synchronising with customer end, I need to pay very much attention to follow up my delivery. The product are classy, quality is premium, price are friendly. I hope some day, they can use DHL.

September 24, 2025
Unprompted review
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