Ignite+ Stoves Ltd Reviews 

134
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic initial installation and superior aftercare. Darren and Helen are simply outstanding. We had our stove fitted a few years ago and at the time fantastic service and brilliant installation,... See more

Rated 5 out of 5 stars

We used Ignite+ Stoves Ltd and we cannot recommend them enough. Their attention to details, tailored made recommendation to your needs meant we went on a journey to find the perfect stove and not jus... See more

Rated 5 out of 5 stars

Darren and the team did an excellent job, the chimney breast and wood burner were installed in one day. Clean and efficient work. Electrics on day 2 and completed with plastering and TV installation o... See more

Company replied

Rated 5 out of 5 stars

Darren and his team lowered the plinth of the old open fire place, rebuilt the floor, plastered surrounding walls and put in our gorgeous log burner. They also arranged to have a deep clean of the chi... See more

Company details

  1. Fireplace Store

Written by the company

We’re a small family run business providing environmentally friendly eco woodburning stoves. We also provide customer made media walls. We have a lovely appointment only showroom where our products can be viewed. Wood burning stoves in Harrogate, Leeds & York by Ignite+ Stoves. Ignite+ provide wood burning stoves and multi-fuel stoves. Call 01423876355 @igniteharrogate for our socials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service & End Result

Absolutely delighted with the wood burner Ignite have fitted for us. From the initial consultation to the end result the service provided was outstanding. Darren advised us on where we could fit a wood burner in our kitchen extension - not where we had hoped we could but frankly a master stroke! - and at all times was extremely helpful and a pleasure to deal with. The installation was not a straightforward one (high sloping ceiling) but Darren and Kev did a superb job and we couldn’t be happier with the work they undertook for us. Highly recommended.

December 6, 2020
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you Julian for your great review, it's always appreciated.
All the best
Helen

Rated 5 out of 5 stars

Another 5 star review

Another 5 star review! From our initial contact to choosing the stove, surround etc Darren was knowledgeable and full of advice and suggestions. There was a slight delay on the installation date but this was out of Ignite's control. Darren, Kevin and Chris completed the install in 1 day, they were methodical and precise, brilliant job and thanks again to you all. Anyone looking for a stove, don't hesitate to give Darren a call.

October 5, 2020
Unprompted review
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Reply from Ignite+ Stoves Ltd

Thanks for such a positive review Peter, it was an absolute pleasure, thanks again, Darren

Rated 5 out of 5 stars

5 Star Service

Darren and his team were ultimate professionals and obviously take a lot of pride in their work and finish. Our replacement stove turned out to be difficult due to installation of the old stove. Darren's can do, positive attitude overcame the issues and we are very pleased with the end result!

September 16, 2020
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Dear Ed, Thanks for the wonderful review and kind words.

Rated 5 out of 5 stars

Fantastic customer service from start…

Fantastic customer service from start to finish. Nothing is too much trouble, as a customer you feel in completely safe hands and are included in the whole process. The tutorial on how to operate the stove after installation is a great service addition.
Would use ignite again and again with no hesitation.

September 6, 2020
Unprompted review
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Reply from Ignite+ Stoves Ltd

Thank you so much for the amazing review Andy and Karen and we wish you all the very best. Thanks again!

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. We have just had a stove installed and Darren and his fitters provided a first class product and customer service that was second to none.

August 29, 2020
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks so much David for the lovely review and comments. It was a genuine pleasure dealing with you and I hope you both enjoy your new stove for many years to come.

Rated 5 out of 5 stars

Fantastic Service and Aftercare

Ignite installed our wood burning stove 4 years ago and it's been in constant use since then so needed new fire ropes and some general TLC. We called Darren to source the parts and get advice on fitting but he insisted on coming round himself the same day, sorting everything out and giving it a general makeover and respray leaving it looking and burning like new-no charge! 3 more of our family members have now had stoves from Ignite and all have been delighted with the results.

June 22, 2020
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Hi! Sorry for the delayed response! Thank you so much for the kind words and taking the time to leave us another great review!

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Would highly recommend.

May 13, 2020
Unprompted review
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Reply from Ignite+ Stoves Ltd

Hi Dawn and Paul. Thank you so much for the wonderful review. It’s fantastic to great another 5* rating and it’s been a total pleasure being of service to you.

Rated 5 out of 5 stars

First class service from Ignite and we…

First class service from Ignite and we are thrilled with our new wood burning stove. Everything went according to plan because they know the business inside out and are excellent at keeping customers informed. Their popularity means there is a wait for installation but it is well worth the wait. We cannot recommend them highly enough for their product and customer care. Thank you!

March 17, 2020
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Dear Mark, Sorry for the delayed response! Thank you so much for the kind words and taking the time to leave us another great review!

Rated 5 out of 5 stars

A very professional company

A very professional company. Excellent from start to finish. We highly recommend them.

March 5, 2020
Unprompted review
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Reply from Ignite+ Stoves Ltd

Thank you so much Pat and Ken. It was an absolute pleasure dealing with you and I’m delighted you’re both happy with the new Charnwood Cove 2.

Rated 5 out of 5 stars

We have burned an open fire for 20+…

We have burned an open fire for 20+ years, because of the cost and work involved we decided to consider the alternatives.

Our choice was a wood burning stove provided and installed by Ignite+. Their advice, customer service, quality of work, support and after sales service were all excellent.

We are more than pleased with our choice and would like to thank Darren and the team at Ignite+ for their work. It goes without saying that we would recommend this company without fear.

February 24, 2020
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Dear Mr and Mrs Milton, Sorry for the delayed response! Thank you so much for the kind words and taking the time to leave us another great review!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. The log burner that I was recommended for the size of my room is just perfect. The fitting was done to a very professional standard and on the date they promised.
Thanks Darren and Mark.

February 19, 2020
Unprompted review
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Reply from Ignite+ Stoves Ltd

Dear Iain, Sorry for the delayed response! Thank you so much for the kind words and taking the time to leave us another great review!

Rated 5 out of 5 stars

5 star 🌟

If you are thinking of getting a log burner look no further I don't often give 5 stars ✨ but in this instance they deserve it, I can not recommend ignite highly enough Darren for his knowledge and customer service and Mark and Andy for there workmanship. My log burner is absolutely fabulous I am so pleased I went with ignite.
The reviews speak for themselves there a very professional company and fantastic at there job.

January 26, 2020
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Dear Mark, Sorry for the delayed response! Thank you so much for the kind words and taking the time to leave us another great review! Its amazing to get such great feedback.

Rated 5 out of 5 stars

Exemplary standard.

Darren’s attention to detail is exemplary. Work was carried out as promised to the very highest of standards, much like other reviews state. The inevitable initial mess was kept to a minimum and I cannot recommend Darren enough. I don’t give positive reviews lightly, the last time was in the mid 90’s. Do yourselves a favour, get this man to do the job for you, you won’t regret it.

January 23, 2020
Unprompted review
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Reply from Ignite+ Stoves Ltd

Thanks Chris for the amazing words. It was truly awesome carrying out the work for you and very entertaining! Thanks again and all the very best from us all at Ignite

Rated 5 out of 5 stars

We have had an excellent experience…

We have had an excellent experience with Ignite+ - Darren was very informative during both the house and showroom visit. The installation went smoothly and everything was left tidy afterwards.

We were lucky enough to get the wood burner installed the week before Christmas. It is now boxing day and we have used the wood burner for six days in a row. Everything is working exactly as expected.

Thanks for the fantastic job Ignite+, we would highly recommend you!

December 26, 2019
Unprompted review
Rated 5 out of 5 stars

Ignite+ Highly Recommended

Ignite+ demonstrated knowledge and understanding of what our requirements. The quotation was clear and the stoves offerred were the best on the market ref. online reviews. Install costs were equivalent to other local quotes.
The work was done carefully, looking after our home and furnishings. The work was done to a high standard. questions invited and answeres have proved to work well. We choce a Clearview 400. The stove installed 2 weeks ago is excellent in terms of wood usage and high heat output, compared to our existing merlin stove. Very satisfied and highly recommended

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful, on time, does what it says on the tin! Darren was great in explaining all the options. Very tidy workmen. In and out within the day. Love our 🔥

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service right from the start.

Excellent service right from the start.

At the point of quote, they were on time and didn't rush it - took the time to really understand what I needed/wanted out of a stove.

He then came back with two stove to choose from which was really helpful because having too many ca be totally overwhelming. We visited the showroom to check them out before making a final decision, and the showroom was also great - easy enough to get around and to picture it all.

On the day of install they were on time, efficient, clean, and respectful. My stove was installed in good time. It looks neat - they've done a great job.

They've been polite, knowledgeable and trustworthy throughout the whole process. I feel completely safe in the knowledge that they've done a proper job.

i wouldn't hesitate to recommend them to anyone.

November 10, 2019
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you Naomi. We really appreciate the positive feedback and we wish you all the best with your new stove.

Thanks again!

Rated 5 out of 5 stars

Flawless

Impressive from start to finish, helpful, tidy professional, love the stove, enjoyed the process.

November 1, 2019
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks Peter and Judith. We really appreciate the feedback.

Rated 5 out of 5 stars

An all round professional service at great value

Ignite were perfect in every aspect. They imported the Scan stove we wanted from Denmark. Liased with our builder on the upstand required, then installed the stove, flue and chimney absolutely perfectly, on time and with no mess. Their advice and after sales service were also really helpful.
The stove looks brilliant, we couldn’t be more pleased - a really professional job. Their price also represented great overall value compared to other companies we had looked at.

October 31, 2019
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for the kind words John. I’m so pleased you’re happy with everything. It was a genuine pleasure being of service to you both. Many thanks again!

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